Jennifer Tucker | Page 24

Waited 6 months, spoke to 2 men and made 4 trips there before my car had the part and was installed. Outrageous! The reason it happened finally was because of JENNIFER TUCKER! She simply did her job! Seei before my car had the part and was installed. Outrageous! The reason it happened finally was because of JENNIFER TUCKER! She simply did her job! Seeing it through from beginning to end. Offering exceptional customer service. I also had the most pleasant experience with a young man by the name of Joseph Mauck while waiting clear through to leaving. These two employees are exceptional people and truly an asset to your team. They could definitely have a class with other's there and show them what excellent customer service looks like. More

by dunahoor Verified Customer Verified Customer

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They were very kind and although they could not give me active back, they tried. They did not pressure me to do anything active back, they tried. They did not pressure me to do anything More

by HWESTMORELAND1 Verified Customer Verified Customer

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Jennifer met me when I drove in and confirmed what services were needed. She delivered my washed car right after the technician had finished servicing it. With an appointment, 1.5 hours seemed a li services were needed. She delivered my washed car right after the technician had finished servicing it. With an appointment, 1.5 hours seemed a little long. Waiting room was very nice. More

by garmour Verified Customer Verified Customer

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Service has always been great over the years we continue to have my service work done there. to have my service work done there. More

by jusktaylor Verified Customer Verified Customer

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Thank you for taking care of the tire issue and loan car. Much appreciated. Jennifer was friendly and went out her way helping. Much appreciated. Jennifer was friendly and went out her way helping. More

by pd3 Verified Customer Verified Customer

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I already have said this before they seen to care and take care of your problems take care of your problems More

by ruthamackenzie1951 Verified Customer Verified Customer

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Great experience, they got me in to fix my flat and to do general maintenance general maintenance More

by AHOOPER474 Verified Customer Verified Customer

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This dealership has been one of the worst dealerships I have ever experienced. I have left google reviews and received calls back about an issue that I have been complaining about on multiple occasions. I have ever experienced. I have left google reviews and received calls back about an issue that I have been complaining about on multiple occasions. I recently took my car in for the heating issue and gurgling noises. The heating issue was fixed however, the gurgling noises still exist. I was told that I can schedule another appointment however on the appointment email, it showed that $199.99 was due for the diagnosis. How, I would never understand when I had picked the car up 2 days prior. The gurgling noises and the shaking issue still exist. My car’s check engine light doesn’t come on when a problem exist and there’s clearly something wrong with that also. I have purchased my car from this lot brand new and the service team seems as though they are not looking into this matter until the car breaks down. I wouldn’t recommend the place to anyone. Jennifer was amazing by the way. More

by ECTAYLOR_0508 Verified Customer Verified Customer

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I went to inflate my tire, it turned out had a nail in my tire. They were able to get me in and fix the tire and service my car. tire. They were able to get me in and fix the tire and service my car. More

by AHOOPER474 Verified Customer Verified Customer

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The best customer service that I have ever had. It's such a friendly atmosphere. It's such a friendly atmosphere. More

by FLASHME4000 Verified Customer Verified Customer

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