Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars

Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
221 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

4.9

221 Reviews

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221 Reviews of Jeremi Chapman

October 30, 2025

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Employee Rating

The team has always been great and super fast. More words to meet your minimum. More

by morgan.miller2012
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 30, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We are delighted to hear that our team has consistently provided you with great service and quick turnaround times. Your recognition of our commitment to efficiency and quality care means so much to us. We truly appreciate your continued trust and look forward to serving you with the same level of excellence in the future.

October 22, 2025

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The Dealership is great and Lyn always helps us with what we need. They always make the experience easy. More

by SHELBY_KINDHART
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Oct 27, 2025

Crest Volvo Cars responded

Thank you for your review and for sharing your wonderful experience with us. We are excited to hear that our team consistently provides the helpful service you deserve and makes your visits straightforward and pleasant. Your feedback about receiving exactly what you need speaks volumes about our commitment to understanding and meeting our customers' expectations. We truly appreciate your trust in us and look forward to continuing to serve you with the same level of care and excellence.

October 17, 2025

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Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More

by arhee10
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your positive experience.

October 05, 2025

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Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi More

by CGOCKEL
Service Price Transparency
Service Time
Recommend Dealer
No

Other Employees Tagged: Mark Morgello

Oct 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your detailed feedback about your recent service experience. We understand your frustration with the billing complications you encountered, and we appreciate you bringing these concerns to our attention. We're glad that our Service Director was able to address the billing error and remove the additional charge during your visit. Your experience highlights areas where we can improve our service processes. We value your feedback as it helps us identify opportunities to enhance our customer service standards. We appreciate your continued business and hope we can work together to ensure your future service experiences meet the high standards you deserve.

October 01, 2025

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
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Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

September 27, 2025

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The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. More

by JENNI.DENSON
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Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.

September 18, 2025

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Everyone that we work with has always been very nice and supportive. Would recommend you to anyone we know. Thank you all for being there. More

by donnaforseth
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

September 17, 2025

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I had an unexpected tire issue and they had me in and out very quickly. More

by B. Stone
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

September 13, 2025

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I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. More

by JOHNBALTZER
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Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Bryan Bingham , Bryce Williams

September 11, 2025

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The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan. More

by MONIQUE.PRITCHARD
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Recommend Dealer
Yes

Other Employees Tagged: Duncan McPhail

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