Jeremi Chapman
Volvo Certified Service Director
Crest Volvo Cars
6020 State Highway 121
Frisco, TX 75034
Dealership Experience
8 yrs, 9 mos
Industry Experience
17 yrs, 11 mos
Languages Spoken
English
225 Reviews
Write a Review225 Reviews of Jeremi Chapman
November 24, 2025
Service advisor explained everything that was being done & the results. Service completed ahead of schedule. & the results. Service completed ahead of schedule. More
Other Employees Tagged: Lyn Ford, Jordan Farmer
November 21, 2025
Lynn Ford, Service Reppresentative, and Delfin, Service Tech, are the two reasons I come to Crest for service. They're really the best. Tech, are the two reasons I come to Crest for service. They're really the best. More
Other Employees Tagged: Lyn Ford, Jasmin Umanzor
November 18, 2025
Mark was amazing! Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Frisco, TX! More
Other Employees Tagged: Rachael Mergott, Lyn Ford, Tim Taylor, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor, Fabian Salazar
November 06, 2025
Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just skilled technicians, they're people you can trust. They take time to listen, explain everything clearly without the jargon, and treat your vehicle like it's their own. Their integrity shines through every interaction, whether they're going the extra mile to solve a tricky problem or being upfront about what you actually need versus what can wait. It's rare to find a team that combines technical excellence with genuine kindness, but that's exactly what makes Crest Volvo's service department exceptional. More
Other Employees Tagged: Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Jasmin Umanzor , Nixon
October 30, 2025
The team has always been great and super fast. More words to meet your minimum. More words to meet your minimum. More
Other Employees Tagged: Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor, Fabian Salazar
October 17, 2025
Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More
Other Employees Tagged: Jorge Ramirez, Duncan McPhail, Lyn Ford, Gage Rucker, Mark Morgello , Maddie McPhail
October 05, 2025
Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bill and when I called it to Marks attention the bill was updated and the $111 for duplicate spark plugs removed but then on the revised bill an additional $120.54 was added to the first line. Not sure what is going on, but my husband brought the bills to the dealership and Jeramy, Service Director, removed the additional $120.54. Unfortunately he had to make a trip to the dealership to get the error straightened out, Mark knew it had the duplicate charge but said it should have never been printed, but would not just remove the duplicate over the phone for me. We bought a 2025 Xc 90 a few months ago, not sure we would have made that purchase with all the air conditioning repairs we have had on this 2019. Thought it was fixed back in October with $900 bill but then the air conditioning went out completely right after we purchased the 2025. Hard to believe a 2019 has to have its air conditioning replaced!! More
Other Employees Tagged: Mark Morgello
October 01, 2025
Thanks for the great service, really appreciate on working on the feedback and turning around quickly. working on the feedback and turning around quickly. More
Other Employees Tagged: Lyn Ford, Ally Gallagher, Jordan Farmer, Bryan Bingham, Mark Morgello, Jasmin Umanzor , Bryce Williams
September 27, 2025
The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. not take my vehicle anywhere else. More
Other Employees Tagged: Duncan McPhail, Max Caplin, Lyn Ford, Tim Taylor, Jordan Farmer, Bryan Bingham, Billy Delgado

