Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars

Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
218 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English English

4.9

218 Reviews

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218 Reviews of Jeremi Chapman

October 05, 2025

Dealership Rating
Employee Rating

Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi More

by CGOCKEL
Service Price Transparency
Service Time
Recommend Dealer
No

Other Employees Tagged: Mark Morgello

Oct 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your detailed feedback about your recent service experience. We understand your frustration with the billing complications you encountered, and we appreciate you bringing these concerns to our attention. We're glad that our Service Director was able to address the billing error and remove the additional charge during your visit. Your experience highlights areas where we can improve our service processes. We value your feedback as it helps us identify opportunities to enhance our customer service standards. We appreciate your continued business and hope we can work together to ensure your future service experiences meet the high standards you deserve.

October 01, 2025

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

September 27, 2025

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The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. More

by JENNI.DENSON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.

September 18, 2025

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Everyone that we work with has always been very nice and supportive. Would recommend you to anyone we know. Thank you all for being there. More

by donnaforseth
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

September 17, 2025

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I had an unexpected tire issue and they had me in and out very quickly. More

by B. Stone
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

September 13, 2025

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I personally have been doing business with crest since 2014 officially. It’s been a great time. I’ve bought 2 vehicles personally and my mom has bought one. The team is amazing. More

by JOHNBALTZER
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Recommend Dealer
Yes

September 11, 2025

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The service director and the dealership principal saved the day. Huge thanks to Mr. Duncan. More

by MONIQUE.PRITCHARD
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Recommend Dealer
Yes

Other Employees Tagged: Duncan McPhail

September 04, 2025

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Bryan was amazing. Bryan and his crew always takes care of us. Crest Volvo is a 5 star luxury experience. More

by Mrmojo05
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with our team. We are so pleased to hear that you feel we provide exceptional service and that our staff consistently takes great care of you. Your kind words about receiving a luxury experience truly mean the world to us. We appreciate your loyalty and are grateful to have customers like you who recognize the dedication our team puts into every interaction. Thank you for taking the time to share this feedback.

August 23, 2025

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Employee Rating

The service experience was good, and I appreciate the professionalism and quick turnaround. Thank you More

by YRAY.1025
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer, Bryce Williams

Sep 08, 2025

Crest Volvo Cars responded

Thank you immensely for taking the time to share your experience with us. We're delighted to hear that you had a positive service experience and found our team to be professional with a fast turnaround time. Your kind words truly mean a lot to us and reinforce our commitment to providing excellent service to every customer. We appreciate you choosing Crest Volvo Cars and look forward to serving you again in the future.

August 22, 2025

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Employee Rating

Love the service at this dealership. They are very responsive and friendly. I highly recommend them. More

by JAYRCHAPPELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our team. Your feedback about our responsive and friendly service means so much to us. We truly appreciate you taking the time to share your thoughts and for recommending Crest Volvo Cars to others. It's wonderful to know that we were able to provide you with the level of care and attention you deserved. Thank you for choosing us for your automotive needs.

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