Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars

Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
225 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

4.9

225 Reviews

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225 Reviews of Jeremi Chapman

November 24, 2025

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Employee Rating

Service advisor explained everything that was being done & the results. Service completed ahead of schedule. More

by SDANNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jordan Farmer

November 21, 2025

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Lynn Ford, Service Reppresentative, and Delfin, Service Tech, are the two reasons I come to Crest for service. They're really the best. More

by RGMINV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jasmin Umanzor

November 18, 2025

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Mark was amazing! Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri More

by MJR3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional communication and courteous assistance that truly made a difference. Your recognition of the outstanding service you received means the world to us at Crest Volvo Cars. We're thrilled to know that your experience reinforced your confidence in quality customer care, and we're proud to continue that tradition here in Frisco. Thank you for taking the time to share your positive feedback about the helpful and professional service you experienced.

November 06, 2025

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Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just More

by Jeff Willie
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2025

Crest Volvo Cars responded

Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integrity and technical excellence has made such a positive impact on your experience. Your recognition of our team's combination of skilled expertise and genuine kindness reinforces why we do what we do every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful experience.

October 30, 2025

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The team has always been great and super fast. More words to meet your minimum. More

by morgan.miller2012
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 30, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience with us. We are delighted to hear that our team has consistently provided you with great service and quick turnaround times. Your recognition of our commitment to efficiency and quality care means so much to us. We truly appreciate your continued trust and look forward to serving you with the same level of excellence in the future.

October 22, 2025

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The Dealership is great and Lyn always helps us with what we need. They always make the experience easy. More

by SHELBY_KINDHART
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Oct 27, 2025

Crest Volvo Cars responded

Thank you for your review and for sharing your wonderful experience with us. We are excited to hear that our team consistently provides the helpful service you deserve and makes your visits straightforward and pleasant. Your feedback about receiving exactly what you need speaks volumes about our commitment to understanding and meeting our customers' expectations. We truly appreciate your trust in us and look forward to continuing to serve you with the same level of care and excellence.

October 17, 2025

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Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More

by arhee10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your positive experience.

October 05, 2025

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Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi More

by CGOCKEL
Service Price Transparency
Service Time
Recommend Dealer
No

Other Employees Tagged: Mark Morgello

Oct 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your detailed feedback about your recent service experience. We understand your frustration with the billing complications you encountered, and we appreciate you bringing these concerns to our attention. We're glad that our Service Director was able to address the billing error and remove the additional charge during your visit. Your experience highlights areas where we can improve our service processes. We value your feedback as it helps us identify opportunities to enhance our customer service standards. We appreciate your continued business and hope we can work together to ensure your future service experiences meet the high standards you deserve.

October 01, 2025

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

September 27, 2025

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The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. More

by JENNI.DENSON
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Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.

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