Jeremi Chapman
Jeremi Chapman at Crest Volvo Cars

Jeremi Chapman

Volvo Certified Service Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
226 Reviews

Dealership Experience

8 yrs, 10 mos

Industry Experience

18 yrs

Languages Spoken

English English

4.9

226 Reviews

Write a Review

226 Reviews of Jeremi Chapman

December 01, 2025

Dealership Rating
Employee Rating

Crest had always been great to work with. Service and car sales has been a pleasure to work with. More

by Mightymizzou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Crest Volvo Cars responded

We sincerely value your continued trust in our team. It means so much to hear that working with us has consistently been a positive experience for you. We're delighted that both our service department and sales team have made your interactions enjoyable and seamless. Your loyalty and confidence in Crest Volvo Cars truly motivate us to maintain the high standards you've come to expect. Thank you for taking the time to share your experience.

November 30, 2025

Dealership Rating
Employee Rating

Excellent service! My advisor was professional, attentive, and truly cared about my needs—making the entire experience smooth and stress free More

by LINKRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled your advisor provided such professional and attentive service. Creating a smooth, stress-free experience is exactly what we strive for, and your positive review means so much to our team!

November 24, 2025

Dealership Rating
Employee Rating

Service advisor explained everything that was being done & the results. Service completed ahead of schedule. More

by SDANNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jordan Farmer

Dec 10, 2025

Crest Volvo Cars responded

Thank you for the positive feedback! We're pleased our service advisor clearly explained everything and that we completed your service ahead of schedule. Your experience means a lot to us at Crest Volvo Cars, and we look forward to serving you again.

November 21, 2025

Dealership Rating
Employee Rating

Lynn Ford, Service Reppresentative, and Delfin, Service Tech, are the two reasons I come to Crest for service. They're really the best. More

by RGMINV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford, Jasmin Umanzor

Dec 03, 2025

Crest Volvo Cars responded

Thank you for highlighting our teams excellent service! We're thrilled they're the reason you choose Crest for service. Your recognition means the world to us and we look forward to continuing to exceed your expectations.

November 18, 2025

Dealership Rating
Employee Rating

Mark was amazing! Incredibly communicative, courteous, and helpful. Service is a dying art, but Mark and Crest left me a believer that it’s still alive and well in Fri More

by MJR3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like you received exceptional communication and courteous assistance that truly made a difference. Your recognition of the outstanding service you received means the world to us at Crest Volvo Cars. We're thrilled to know that your experience reinforced your confidence in quality customer care, and we're proud to continue that tradition here in Frisco. Thank you for taking the time to share your positive feedback about the helpful and professional service you experienced.

November 06, 2025

Dealership Rating
Employee Rating

Crest Volvo's builds trust, excellent relationships, expert technicians, transparent communication, and genuine customer care. The service associates, relationship associates (Lyn and Nixon) aren't just More

by Jeff Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Crest Volvo Cars responded

Your positive feedback truly means the world to us. We are delighted to hear that our team has earned your trust through transparent communication and genuine care for your needs. It brings us great joy to know that our service department has created such meaningful relationships with you, and that our associates have taken the time to listen and explain everything in clear, understandable terms. We take pride in treating every vehicle with the same care we would give our own, and we are honored that our commitment to integrity and technical excellence has made such a positive impact on your experience. Your recognition of our team's combination of skilled expertise and genuine kindness reinforces why we do what we do every day. Thank you for choosing Crest Volvo Cars and for taking the time to share your wonderful experience.

October 22, 2025

Dealership Rating
Employee Rating

The Dealership is great and Lyn always helps us with what we need. They always make the experience easy. More

by SHELBY_KINDHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Oct 27, 2025

Crest Volvo Cars responded

Thank you for your review and for sharing your wonderful experience with us. We are excited to hear that our team consistently provides the helpful service you deserve and makes your visits straightforward and pleasant. Your feedback about receiving exactly what you need speaks volumes about our commitment to understanding and meeting our customers' expectations. We truly appreciate your trust in us and look forward to continuing to serve you with the same level of care and excellence.

October 17, 2025

Dealership Rating
Employee Rating

Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More

by arhee10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your positive experience.

October 05, 2025

Dealership Rating
Employee Rating

Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi More

by CGOCKEL
Service Price Transparency
Service Time
Recommend Dealer
No

Other Employees Tagged: Mark Morgello

Oct 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your detailed feedback about your recent service experience. We understand your frustration with the billing complications you encountered, and we appreciate you bringing these concerns to our attention. We're glad that our Service Director was able to address the billing error and remove the additional charge during your visit. Your experience highlights areas where we can improve our service processes. We value your feedback as it helps us identify opportunities to enhance our customer service standards. We appreciate your continued business and hope we can work together to ensure your future service experiences meet the high standards you deserve.

October 01, 2025

Dealership Rating
Employee Rating

Thanks for the great service, really appreciate on working on the feedback and turning around quickly. More

by anujkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our quick turnaround time means a great deal to us, and we truly value customers like you who take the time to share their thoughts. At Crest Volvo Cars, we work hard to provide exceptional service and responsiveness to all our customers. Thank you for choosing us and for recognizing our team's dedication to addressing your needs promptly.

1
...

Dealership Inventory (472 Vehicles)

used 2022 Volvo XC90 Recharge Plug-In Hybrid car, priced at $37,900
2022 Volvo XC90 Recharge Plug-In Hybrid
used
Crystal White Metallic exterior
Unknown
All-wheel Drive
used 2022 Buick Envision car, priced at $23,800
2022 Buick Envision
used
Sapphire Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volvo XC60 car, priced at $71,045
2026 Volvo XC60
new
Denim Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC40 car, priced at $53,750
2026 Volvo XC40
new
Aurora Silver exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $79,545
2026 Volvo XC90
new
Vapour Grey exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $82,250
2026 Volvo XC90 Plug-In Hybrid
new
Crystal White exterior
Automatic
All-wheel Drive