Jeremy Harr | Page 2

I had called and let them know I would be there about 3pm and I was told everything would be ready. I arrived around 230 and I wasn't able to get things finished until around 5. It was aggravating that it to and I was told everything would be ready. I arrived around 230 and I wasn't able to get things finished until around 5. It was aggravating that it took that long and I was shuffled from place to place. Otherwise it was fine. More

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Love Johnny Goodman! We had a really great sales experience and largely in part due to Johnny, Harley and team (Jeremy & Nick & Rick). No high pressure sales, just a very personable group that wants experience and largely in part due to Johnny, Harley and team (Jeremy & Nick & Rick). No high pressure sales, just a very personable group that wants to help. I normally dread car shopping, but wouldn’t hesitate to buy another car there. Thank you!! More

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Very good experience Had a very good experience David Sasso was very knowledgeable about the Hyundai Tucson. He gave me a rundown of all the different options on the diffe Had a very good experience David Sasso was very knowledgeable about the Hyundai Tucson. He gave me a rundown of all the different options on the different type models and the model that I picked More

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Hyundai purchase I was absolutely impressed with David’s awesome customer service. From the minute he started working with us until we drove away in the car. He went o I was absolutely impressed with David’s awesome customer service. From the minute he started working with us until we drove away in the car. He went over everything about the cars features and kept us informed about our status of when we would be signing with the finance manager. He is one of the nicest, most courteous people I’ve dealt with. More

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Ricart lost not 1 but 2 sales today We have been Ricart customers for years (purchased 4 vehicles and were getting ready to purchase vehicles 5&6 from Ricart). We've also sent in several We have been Ricart customers for years (purchased 4 vehicles and were getting ready to purchase vehicles 5&6 from Ricart). We've also sent in several family members and clients of mine because in the past we had always been very happy with Ricart. We had two leases expiring soon and had been researching a few different cars over the past few months and spoke with the Jeremy Harr (the Kia sales manager) on several occasions to figure out when the best purchase time would be to maximize our deal (end of lease, manufacturer incentives and so on). We even discussed where we would be payment wise (give or take a few depending on current incentives) once we finalized the two leases. My husband stopped in yesterday to make the purchase of the first car with the second car to follow a few days from now. Jeremy Harr told him a payment that was several hundred above what was originally discussed. When my husband asked for a breakdown as this made zero sense Jeremy Harr acted very condescending and patronizing. He tried to present the manufacturer incentives as a dealer discount. When it was brought up that we would be purchasing not 1 but 2 vehicles he very much acted like he could care less. He was rude and unprofessional during ever interaction we had with him however unfortunately the associates we've worked with in the past (Aaron Andrews and Jeremy Young) have moved up in the company. My husband promptly left Ricart and called a different Kia dealer in the area. They took the time to make sure that every figure was clearly explained (money factor, depreciation, incentives...) At Ricart we felt like they were trying to hide something or pull one over on us. Needless to say we are now owners of TWO brand new Kia's and Ricart lost some very loyal customers. My job is also in sales and if I approached a sales transaction the way Jeremy Harr does I'd need a new job. More

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OUTSTANDING! The whole experience at Ricart was amazing! Very friendly people. Did not feel overwhelmed and they answered every question I had. They all went above The whole experience at Ricart was amazing! Very friendly people. Did not feel overwhelmed and they answered every question I had. They all went above and beyond to help me get what I wanted. I will never go elsewhere. More

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Awesome Experience !! Everyone was great but the very one that stood out from the rest was our sales rep Mr. George Hill his customer service was phenomenal answered all Everyone was great but the very one that stood out from the rest was our sales rep Mr. George Hill his customer service was phenomenal answered all my questions and concerns and I had a lot of them lol but he made not just me but my family felt like apart of Ricart family it was very fun laid back atmosphere. Mr. George Hill was very professional and Yes !!! I would recommend any and everybody if they looking for any type of car.. new or used go to Ricart the whole Ricart team is GREAT!!!!!.... Mr George Hill is a great asset to the company .... There dealing with awesome cars and awesome customer service 😇 GO RICART!!!! More

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Caring, patient and helpful I was serviced by Heather Golden and she started out by picking me up and driving me to the dealership because the car I had was not running. She pain I was serviced by Heather Golden and she started out by picking me up and driving me to the dealership because the car I had was not running. She painstakingly walked me through ALL the options of the vehicle that I was hoping the purchase. She didn't rush me but took her time to make sure I understood what she was saying. You won't find many like her. More

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Worth the drive This dealership is like a well oiled machine. The employees have an incredible team work approach like no other dealerships we’ve visited. Each empl This dealership is like a well oiled machine. The employees have an incredible team work approach like no other dealerships we’ve visited. Each employee we came in contact with had such a pleasant attitude and they all knew they had a job to do and did it well! More

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Very easy Friendlt, good prices and welling to make a deal,great customer service...i would definitely recommend others, made sure i had all the information i n Friendlt, good prices and welling to make a deal,great customer service...i would definitely recommend others, made sure i had all the information i needed on my vehicle More

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