Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 4

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
817 Reviews
4.6

817 Reviews

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817 Reviews of Jeremy Mahr

February 26, 2026

Dealership Rating
Employee Rating

Disappointed In December I told them the issue they said nothing was wrong here I was again in February same issue only to find out there was a major issue. 2nd car from this dealership always issues. More

by THOMPKINSNIKKI
Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr

Feb 27, 2026

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.- Felix Mendez Service Lane Manager (863) 333-4656

February 24, 2026

Dealership Rating
Employee Rating

3+ hours for an oil change. ..ugh It was not a bargain. No good snacks... way too long a wait More

by Tim5265
Recommend Dealer
No

Other Employees Tagged: Jeremy Mahr

Feb 24, 2026

Regal Kia Lakeland responded

Tim, we're sorry for the longer-than-expected wait time and for not meeting your expectations during your visit. Please contact our team directly if you'd like to discuss this situation in greater detail. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 22, 2026

Dealership Rating
Employee Rating

They are very rude and insist you need more work done than you do. They argued with me on the phone. I know there's a known issue with the engine for this car. Now they insisted there's an oil leak and n More

by lyeknaac2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2026

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We're sorry that you were unsatisfied with your vehicle. We wish you the best of luck with your future automotive needs. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 22, 2026

Dealership Rating
Employee Rating

Diversified, eager and helpful I am bringing my car back there to be serviced again. More

by brabyrtra3
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Feb 22, 2026

Regal Kia Lakeland responded

We’re glad our team was eager and helpful while servicing your Kia Soul. Thank you for bringing it back to us again. We look forward to seeing you soon.

February 18, 2026

Dealership Rating
Employee Rating

Jeremy always takes care of my car issues no matter how many times I end up back at the dealership. I appreciate it. More

by FINSKICKIT13
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Feb 18, 2026

Regal Kia Lakeland responded

Jeremy’s dedication to resolving your Kia’s issues each visit is much appreciated. Thanks for sharing your feedback.

February 16, 2026

Dealership Rating
Employee Rating

Got my oil changed and fillers checked, but when i looked my self i saw a cigarette butt right where they check my air filter. More

by CHRISTINASTILES405
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Feb 17, 2026

Regal Kia Lakeland responded

Christina, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 15, 2026

Dealership Rating
Employee Rating

Needs to QC their oil changes. Found a leak coming from where the oil filter sits. It’s a slow leak so it wasn’t noticed. Also, mechanic didn’t replace all the bolts that to the oi More

by sergioromero405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 17, 2026

Regal Kia Lakeland responded

Sergio, we regret to hear about these concerns and appreciate your feedback. Please contact me so we can address these concerns directly. Thank you, Felix Mendez - Service Lane Manager - 863-333-4656

February 12, 2026

Dealership Rating
Employee Rating

This dealership has excellent customer service from every employee that I encountered. Very courteous, kind and helpful. More

by tcolvin911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

Regal Kia Lakeland responded

We’re delighted to hear our team’s service on your Kia Sportage impressed you with their courtesy and helpfulness. Thank you for recognizing every employee you encountered. We appreciate you choosing us for your service needs.

February 09, 2026

Dealership Rating
Employee Rating

Other than a long wait time, I had a good experience. Jeremy was great. He was very kind and listened and was very knowledgeable about all questions that I asked. More

by manda41104
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Feb 10, 2026

Regal Kia Lakeland responded

Hi Manda! Thank you for your patience and positive feedback! We're glad to hear that Jeremy was so helpful. We appreciate you choosing Regal Kia, and we hope to assist you again in the future. Safe travels!

February 06, 2026

Dealership Rating
Employee Rating

Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication. Quick service, attentive, resolved an extra concern with the vehicle. Reliable communication with Service Adviso More

by mpenaloza7
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Feb 06, 2026

Regal Kia Lakeland responded

Thank you for the 5-star feedback. We’re glad our team worked quickly to resolve that extra concern and kept you informed throughout. Jeremy will be pleased to hear your comments, and we look forward to assisting with your Kia again.

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