Jeremy Olsen
Jeremy Olsen at Lithia Hyundai of Reno

Jeremy Olsen | Page 13

Service Manager

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.6
142 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

4.6

142 Reviews

Write a Review

142 Reviews of Jeremy Olsen

October 20, 2022

Dealership Rating
Employee Rating

This is the best dealership in Reno, hands down. We've leased two and bought three vehicles from this dealership over the years. We bring everything here for service too. Everyone here treats us lik More

by SNOWJAMZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Everett Clunie , Tabatha Culver

Oct 21, 2022

Lithia Hyundai of Reno responded

Thank you so much for the kind words! We strive to provide our valued customers with trustworthy and helpful five-star service everytime here at Lithia Hyundai of Reno. See you again down the road!

October 19, 2022

Dealership Rating
Employee Rating

I love Lithia Hyundais service department. They are so professional and do such great work. I tell my friends to take their cars there even if they aren’t Hyundais. They kick xxx. Tabitha Ma More

by Wildernesstom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Bryan Mazariegos , Tabatha Culver, Matt Franceschini, Donald Ostrom

Oct 20, 2022

Lithia Hyundai of Reno responded

Thank you so much for the wonderful review! We appreciate the shoutouts and are always here to make your service visits professional and seamless. See you again soon at Lithia Hyundai of Reno!

October 12, 2022

Dealership Rating
Employee Rating

You guys are the best dealership that I’ve ever dealt with. Thanks for all you guys is great help More

by PAMELAECKMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Drea McGiffin , Tabatha Culver

Oct 12, 2022

Lithia Hyundai of Reno responded

We really appreciate the kind words, Pamela! You're welcome at Lithia Hyundai of Reno any time!

September 29, 2022

Dealership Rating
Employee Rating

Quick, efficient, professional. Always a get the best service from here. Will keep coming back. More

by GABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith, Iris Flores-Garcia, Drea McGiffin, Gaby Temprano , Hannah Choquette, Tabatha Culver, Matt Franceschini, Maegan Minetto, Kim Murillo

Sep 30, 2022

Lithia Hyundai of Reno responded

We truly appreciate loyal customers like you! Making your appointment as quick and easy as possible is our goal. Let us know if you need anything else from Lithia Hyundai of Reno!

September 19, 2022

Dealership Rating
Employee Rating

The service manager told us there would be no charge to look at our sunroof issue. After keeping our car for a full weekend, the dealer went over the whole car, which is not why we were there. And charge More

by BMAN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 21, 2022

Lithia Hyundai of Reno responded

Hello, our team strives to be open and honest with our valued customers throughout the service process. In order to learn more about your visit, please contact me at your earliest convenience so we can discuss this in further detail, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

September 18, 2022

Dealership Rating
Employee Rating

Friendly and professional staff all around! Smooth process every time going in for service. Feels like family. More

by BRYAN M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Mazariegos

Sep 19, 2022

Lithia Hyundai of Reno responded

We're glad to hear that, Bryan! Making your service appointment smooth and easy is our top priority. Happy to have you in the Lithia Hyundai of Reno family!

September 15, 2022

Dealership Rating
Employee Rating

Lance is always professional and helpful and does perfect job in timely manner. I think he is due for raise More

by BEHZADJAMI62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Tabatha Culver, Matt Franceschini, Donald Ostrom

Sep 16, 2022

Lithia Hyundai of Reno responded

Thanks for the kind words and shoutout to Lance! We take pride in getting you back on the road as quickly as possible. See you next time at Lithia Hyundai of Reno!

August 21, 2022

Dealership Rating
Employee Rating

Total attention to detail, extremely helpful and friendly and on time and our car runs perfect - will definitely come back More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2022

Scott responded

Great service department … will definitely come back

August 07, 2022

Dealership Rating
Employee Rating

Always takes car of me and my vehicle! Great staff always helpful and knowledgeable about my car! More

by Jerm_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Tabatha Culver, Matt Franceschini

Aug 09, 2022

Lithia Hyundai of Reno responded

Thank you for taking a moment to type up your fantastic feedback here on DealerRater. We're elated to see that we always provide you with a helpful and knowledgeable interaction during your visit to Lithia Hyundai of Reno. We are grateful to have your business. We look forward to assisting you with your future auto-related needs.

July 14, 2022

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Staff is very attentive, respectful of your time and gets you taken care of quickly. More

by KORI.MCDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Matt Franceschini

Jul 21, 2022

Lithia Hyundai of Reno responded

Hi Kori, we appreciate your awesome review about our team being friendly, attentive and respectful during your visit. We look forward to your next one!

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