Jeremy Rodock

Toyota Direct and Isatou provide the best service experience. They treat you like family and always exceed expectations. experience. They treat you like family and always exceed expectations. More

by jjrodock Verified Customer Verified Customer

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. servicing is always super speedy. Would recommend to any friends and family. More

by cbird Verified Customer Verified Customer

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Excellent service provided at my appointment. I was very pleased with my service advisor and love to refreshments that are provided. I was very pleased with my service advisor and love to refreshments that are provided. More

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It was good service , not so long time, good customer service I was satisfied Thank you service I was satisfied Thank you More

by jeanmcesar24 Verified Customer Verified Customer

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Responsive and accommodating; typically have attentive customer service but this last visit did not receive the same level of service and responsiveness from the attendant customer service but this last visit did not receive the same level of service and responsiveness from the attendant More

by mabramo20 Verified Customer Verified Customer

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Jeremy went above and beyond during my service visit. He took the time to ride along with me so we could pinpoint the noises I was hearing and made sure I fully understood what was going on. Great custom He took the time to ride along with me so we could pinpoint the noises I was hearing and made sure I fully understood what was going on. Great customer service — highly recommend! More

by send2mjb Verified Customer Verified Customer

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Clean facility. Nice professional caring staff. Comfortable environment. Keep you posted on updates. Thank you. Nice professional caring staff. Comfortable environment. Keep you posted on updates. Thank you. More

by camofemale0511 Verified Customer Verified Customer

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My tire light was on when I arrived and my tire light was still on when I left, so I’m not even sure anyone rotate my tires which comes with the service and I really didn’t appreciate it and it’s usually don still on when I left, so I’m not even sure anyone rotate my tires which comes with the service and I really didn’t appreciate it and it’s usually done correctly every time so I don’t know what happened this time, but I wasn’t happy More

by krystalmarlene4378 Verified Customer Verified Customer

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My rav 4 car new car have knocking noise and I had been there for 4 days and they still can’t fix its and they don’t want to tell me what is they problem is . They told me different reasons every day like there for 4 days and they still can’t fix its and they don’t want to tell me what is they problem is . They told me different reasons every day like the fist day they said that the car fixed but need to see in detail come tomorrow then the day we don’t have enough technicians come tomorrow then third day we still look at come tomorrow then the fourth day the person who works on my car call out the talk to manager then manager said they didn’t get enough time to look at but we sent the problem to Toyota and wait for report results. They dis respect me . More

by firereg11@gmail.com Verified Customer Verified Customer

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Went there to get a antifreeze leak repaired, Thank God my son ,a mechanic , came to the dealer to inspect the rear ac lines. Toyota Direct wanted to charge me $3182.00 to fix the leak. Turns out a $2.00 h my son ,a mechanic , came to the dealer to inspect the rear ac lines. Toyota Direct wanted to charge me $3182.00 to fix the leak. Turns out a $2.00 hose clamp fixed the leak!! I wouldn't purchase anything ever again from this fraudulent dealer. I definitely will never ever return to this dealer for anything,even though my car is still under warranty! More

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