For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.
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January 29, 2018
Jeremy is nice and professional. I have no issues with Jeremy , the one time I was not satisfied is when I had problems with the battery and the workshop claimed it was in good condit I have no issues with Jeremy , the one time I was not satisfied is when I had problems with the battery and the workshop claimed it was in good condition which wasn’t true and caused me a lot of issues. I think battery changing is not profitable so they don’t want to do it. Thanks. More
January 22, 2018
Always helpful, always accessible! Our family has been familiar with Don Ayres since our son purchased his first Honda in 2005 from them. When our cars needed to be replaced we turned t Our family has been familiar with Don Ayres since our son purchased his first Honda in 2005 from them. When our cars needed to be replaced we turned to Don Ayres and have found their service as well as their sales departments to be excellent! Jeremy Sullivan has been our service adviser and he has been pivotal in guiding us in the care of each of our vehicles : a CR-V & an Insight. Our son & his wife also own Honda's and through the years we have not been disappointed. The service department strives to give prompt, professional service with no surprises. Any questions are addressed and care is great. Our appointments are scheduled promptly and we have found them to work hard and to be very trustworthy. More
November 17, 2017
Awesome Service Shawn was the first person I met in 2012 when I purchased my CRV. Jeremy is my service advisor both are excellent and since I purchased my vehicle I h Shawn was the first person I met in 2012 when I purchased my CRV. Jeremy is my service advisor both are excellent and since I purchased my vehicle I have been extremely pleased. The entire staff has always been friendly. Jeremy is awesome. He has always been patient and answered my questions. Two of my relatives have purchased a CRV with my recommendation. More
Other Employees Tagged: Shawn Baney
November 10, 2017
Amazing NO PRESSURE experience Over the past 15 years I have purchased five automobiles from this dealership. The level of professionalism under the direction of the sales mana Over the past 15 years I have purchased five automobiles from this dealership. The level of professionalism under the direction of the sales manager, is nothing less than exceptional! I would recommend to family and friends this dealership, and have recommended this dealership in the past week to a partner I work with. I will continue to purchase my automobiles from Don Ayres Honda. More
Other Employees Tagged: Andy Hitzemann, Rick Squires, Doug Settle
October 25, 2017
everything okay while under warrantee had a dead battery issue on a 2015 CRV, still under 3 year warrantee. They could find no problems, blamed it on using the auxillary power, we progr had a dead battery issue on a 2015 CRV, still under 3 year warrantee. They could find no problems, blamed it on using the auxillary power, we programmed the GPS, took about 2 minutes. Two months later, same problem but now not under warrantee, now the battery is bad and needs replaced, $120+. After every previous service I was contacted to review the service and encouraged to follow up, this time they must have forgotten to send me the survey! That's why I am reviewing here. More
October 23, 2017
needed a battery My battery went dead. Drove over to service center, they took my vehicle right in and replaced old with new in less than an hour! Thanks so much! My battery went dead. Drove over to service center, they took my vehicle right in and replaced old with new in less than an hour! Thanks so much! More
October 18, 2017
Fantastic Jeremy is always on the ball, communicative, and professional. I trust what he tells me about my cars, and I trust his service team's diagnosis. Jeremy is always on the ball, communicative, and professional. I trust what he tells me about my cars, and I trust his service team's diagnosis. More
October 10, 2017
Awesome service appt Brought my daughters car in for service and Jeremy and Kevin did an awesome job taking care of us. They found the problem quickly and had it taken ca Brought my daughters car in for service and Jeremy and Kevin did an awesome job taking care of us. They found the problem quickly and had it taken care of in no time. More
Other Employees Tagged: Kevin Cappelli
August 08, 2017
Best service department around town. Doug, along with his great service team always do a wonderful job taking care of servicing my Honda. Always promise my car back in a manageable time a Doug, along with his great service team always do a wonderful job taking care of servicing my Honda. Always promise my car back in a manageable time and things seem to always go smooth whenever I stop in for service. Friendly, helpful and very professional as always. Jeremy is who takes care of my service and is very good at taking care of all my needs. Thanks to everyone! Don AyresHonda service rocks. More
Other Employees Tagged: Doug Settle
August 07, 2017
Great Service I have two Honda's. An Accord and a Civic. Love the both. Bought both at Don Ayers. Good deals and great Service! Thanks for paying attention to I have two Honda's. An Accord and a Civic. Love the both. Bought both at Don Ayers. Good deals and great Service! Thanks for paying attention to the little things :) More

