For the last two years, service advisor Jeremy Sullivan has done his best to meet all of his customers’ needs. A lot of times, they tell him just how tough it is to take time away from their day to get an oil change or keep up with routine car maintenance. Beginning Monday, all that is going to change. Thanks to the new Happy Hours program, Don Ayres customers can take advantage of the less hectic evening hours to get their cars tuned up. “We decided to extend our hours,” Jeremy said. “A lot of our customers work during the day and this makes it easier for them to get their cars in. If we can make it any more convenient, then that’s what we’re here to do.” Outside of work, Sullivan has little time to rest. As the father of a one-year-old son, he says he’s almost always on the move.
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May 22, 2016
good prices and great service Despite so many ads to the contrary, prices for service at Don Ayres are not so much higher than other quality repair shops. In fact some services fo Despite so many ads to the contrary, prices for service at Don Ayres are not so much higher than other quality repair shops. In fact some services for cars purchased at the dealership are less that almost any competing shop. Services are scheduled, which means you know when to come in, and you usually know beforehand how long it will take. Very Handy. More
May 15, 2016
Consistent, Excellent Customer Service I have always received outstanding customer service from Jeremy Sullivan, Svc Advisor, as well as, Doug Settle, Svc Mgr. We have been customers since I have always received outstanding customer service from Jeremy Sullivan, Svc Advisor, as well as, Doug Settle, Svc Mgr. We have been customers since '05. Whether our Honda Odyssey was undergoing a major tune up or routine maintenance, Jeremy has been & continues to be an excellent communicator about what is suggested to maintain the vehicle and to keep it running in top condition. We are now on our 2nd Honda Odyssey. One of our considerations for purchasing this vehicle was due in part to Jeremy Sullivan, as well as Service Manager, Doug Settle. It is rare to receive quality customer service these days, let alone in the automotive industry, but these guys are top notch. (p.s. If Jeremy Sullivan wasn't available, I would not hesitate to seek out Charles Suter as my Service Advisor...he has also delivered great customer service). Thanks Honda team! More
Other Employees Tagged: Doug Settle, Charles Suter
April 18, 2016
Service you can trust I always know when I review my service needs the service representative will always tell me what is best for me and the long term value of the auto an I always know when I review my service needs the service representative will always tell me what is best for me and the long term value of the auto and not the dealership. More
March 21, 2016
Very efficient This dealership has always been very honest and efficient with my van repairs. I just had my 75000 mile check up and the brakes replaced and Jeremy wa This dealership has always been very honest and efficient with my van repairs. I just had my 75000 mile check up and the brakes replaced and Jeremy was very thorough and explained everything well. More
March 17, 2016
Excellent They are always accomdating. Friendly, efficient. No wonder they are always given such high ratings. Jesse has called to check on how we like our H They are always accomdating. Friendly, efficient. No wonder they are always given such high ratings. Jesse has called to check on how we like our Honda crv and to wish us happy birthday etc. They are always willing to help with anything with our cars. More
Other Employees Tagged: Doug Settle, Kevin Cappelli , John Hofmann, Jesse Kindig, Dillon Steenport, Doug Waltz
February 29, 2016
Love my CR-V This is the third vehicle my husband & I have purchased from Don Ayres. They have been courteous, informative, displayed integrity and helpful! Could This is the third vehicle my husband & I have purchased from Don Ayres. They have been courteous, informative, displayed integrity and helpful! Could not ask for more. Our former saleswoman had retired, so this time we worked with Andy Hitzemann who dealt with ALL of my questions, ALL of my waffling on which vehicle and in the end he simply took great care of us. Due to a personal situation, we opted to switch which vehicle we would be purchasing at the last minute and Andy made it happen! Then he discovered a hiccup as I was ready to leave with the new purchase. Andy took me personally to the service dept. , handed me over to Jeremy Sullivan, explained the hiccup and Jeremy & his service tech took care of it! Hurray!! Love my 2013 Honda CR-V!! More
Other Employees Tagged: Andy Hitzemann , Jarod Burgess
February 22, 2016
Always Happy Have all of our service on a CR-V and Civic done by Don Ayers, reliable, dependable, thorough and professional. The service keeps our business. Have all of our service on a CR-V and Civic done by Don Ayers, reliable, dependable, thorough and professional. The service keeps our business. More
December 30, 2015
Outstanding experience at Don Ayers Honda Darrin Bickel offered detailed attention while being patient and not pushing the deal. All the staff at Don Ayers Honda were genuinely warm and concer Darrin Bickel offered detailed attention while being patient and not pushing the deal. All the staff at Don Ayers Honda were genuinely warm and concerned in their interaction and care for us as the customer. Carlo found the car we were looking for and Ryan assisted very well in the financing. This is the place to go to receive great service in purchasing a quality automobile. More
Other Employees Tagged: Carlo Borg , Darrin Bickel, Ryan Coleman
November 22, 2015
Honda Element Maintenance Service My 2010 Honda Element has never had any mechanical issues, I have only had to have the recommended maintenance performed and Jeremy Sullivan, my servi My 2010 Honda Element has never had any mechanical issues, I have only had to have the recommended maintenance performed and Jeremy Sullivan, my service adviser is always extremely friendly and professional. More

