Jeremy Watson

They are great. Always polite and kind. Service is great. Coffee is amazing! Check them out. Always polite and kind. Service is great. Coffee is amazing! Check them out. More

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this is Shauntel Fuell. I had my 2016 Ford Explorer serviced on September 11 Before the repair, my screen and backup camera were working normally. Since picking the vehicle I had my 2016 Ford Explorer serviced on September 11 Before the repair, my screen and backup camera were working normally. Since picking the vehicle up, the radio still has sound and the parking sensors still beep, but the screen is completely blank and I can’t see the backup-camera image. Since the battery was disconnected during the repair and several components were replaced, including the Smart Data Link Module, I’d like to have this checked to make sure nothing was disconnected, a fuse wasn’t blown, or something related to the repair isn’t causing the issue. Before I bring it in, can you please confirm whether there would be any diagnostic charge for checking this, especially if it’s related to the recent repair? Thank you. More

by Shauntel516 Verified Customer Verified Customer

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Purchased a used 2017 Ford Explorer that had a bearing noise in it from day 1 ,had vehicle back numerous times, and they never fixed the problem, spoke to general manager Tom Yerace, who told me he wou noise in it from day 1 ,had vehicle back numerous times, and they never fixed the problem, spoke to general manager Tom Yerace, who told me he would help me, he was always in meetings when I tried to call back to let him know the problem was still there after they replaced numerous parts that weren't the problem. Then they advised me it was the tires, and I needed to replace them also, they said they wouldn't pay for them because warranty they gave me for 90 days expired. I ended paying for new tires out of pocket, which was 872 dollars, and that still wasn't the problem . Went to another Ford dealership that said left front wheel bearing hub was bad, which I said from day one was the problem, and I paid for that out of pocket also. I can't believe a Ford dealership would treat a retired senior like this, but I would never purchase another vehicle from Ken Ganley Ford. More

by carlor2991 Verified Customer Verified Customer

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Very professional and nice the valet car service for service was awesome car was picked up service and brought back home with no issues at all. Couldn’t recommend a better place service was awesome car was picked up service and brought back home with no issues at all. Couldn’t recommend a better place More

by Eliezer Santana Verified Customer Verified Customer

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Had an excellent experience with the service department. Matt and Jeremy were fantastic along with the service tech working on my van did a top notch job!!! Highly recommend. Matt and Jeremy were fantastic along with the service tech working on my van did a top notch job!!! Highly recommend. More

by jrwrench Verified Customer Verified Customer

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Always a good experience, I bring all of my vehicles there for service. Thank you. there for service. Thank you. More

by jd20868 Verified Customer Verified Customer

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Brought in my other vehicle for a detail and it was beautiful. Great job! Highly recommended. beautiful. Great job! Highly recommended. More

by MDTHEUS0526 Verified Customer Verified Customer

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Always personable, gives me the report that's necessary to make the decision on what service needed. Its always clean, quiet stocked with snacks and drinks! I love going. to make the decision on what service needed. Its always clean, quiet stocked with snacks and drinks! I love going. More

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everyone was extremely helpful and answered all my questions:.the service area was clean & well kept. questions:.the service area was clean & well kept. More

by BOOTZY50 Verified Customer Verified Customer

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This was the second time in as many weeks we had our vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on tim vehicle in for a service appointment. This time for a vehicle detail. The service was great and the car looks beautiful. Once again taken in on time and finished in a timely manner. Hats off to all the staff! Thank you! More

by MDTHEUS0526 Verified Customer Verified Customer

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