Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
111 Reviews

Industry Experience

26 yrs, 5 mos

4.8

111 Reviews

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111 Reviews of Jeremy Watson

December 09, 2025

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Employee Rating

Service was quick, and done in a very professional manner. There is no other place I would ever go for sales or service!!!! More

by Ford Owner
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2025

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 10, 2025

Ken Ganley Ford Parma responded

Hello Ford, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 04, 2025

Dealership Rating
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Amazing people, awesome customer service! Service department representative was very kind and you can tell he really cared about customers! Amazing! More

by Shaushruti
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Recommend Dealer
Yes
Dec 04, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 03, 2025

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There is No other dealership I would go for purchasing or servicing any of my family’s vehicles. More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 03, 2025

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2025

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By far the best and most honest dealership I have ever done business with. The sales and service team is hands down the best! More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 03, 2025

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford Parma! Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2025

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Prompt service. Great communication. Easy to schedule, check in and check out was fast. Highly recommend More

by SEANPSMITH101
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Recommend Dealer
Yes
Nov 26, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 03, 2025

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I love to work and every thing works fine I will continue coming back to you. More

by beelove452030
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Recommend Dealer
Yes
Nov 03, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 29, 2025

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The service dept was awesome. Had a great experience, they had me in and out. More

by Jeruito
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Recommend Dealer
Yes
Oct 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 25, 2025

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Friendly customer service. Always do good job with for my car. Don't need wait to long to get car back. More

by EGLEJAKELEVICIUTE
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Recommend Dealer
Yes
Oct 25, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2025

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I always get taken care of here! Great people with great service! They go awesome work. More

by gabidefelice97
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Recommend Dealer
Yes
Oct 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 08, 2025

Dealership Rating
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The manager really cares and the customer service he provided was exceptional. Very refreshing in this day and age. More

by mattpiteo
Workmanship
Service Time
Recommend Dealer
Yes
Oct 09, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Oct 13, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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