Jeremy Watson

Very welcoming and professional dealer for service. Been to a few and this location is the best in Cleveland. Been to a few and this location is the best in Cleveland. More

by Akin Malas Verified Customer Verified Customer

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It took them a week to figure out the issue and fix it . I paid almost $2000 and the issue is still the same . Very poor technicians I paid almost $2000 and the issue is still the same . Very poor technicians More

by MINAA3823 Verified Customer Verified Customer

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Ken Ganley Ford took me in and took wonder care of me after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehi after another dealership did not. From the front desk all the way to service were very accommodating and helpful. Pam has been helping me find a vehicle that would be safe and reliable! She is great! More

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It's not the building nor the name on the building. It's the people who run and make the business. It's the people who run and make the business. More

by LARRYDSTUDENT Verified Customer Verified Customer

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The service department there is great. I have had no issues in the 15 years I’ve been doing business there. I have had no issues in the 15 years I’ve been doing business there. More

by SAPIENZAJASON Verified Customer Verified Customer

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Dylan was my advisor and he was amazing! Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an Walked me through what the problem could be and kept me updated throughout the whole process. He is very straightforward and honest. I didn’t have an appointment and he still managed to fit me in. Will definitely recommend friends and family to Dylan More

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They said my vehicle would be ready in week and had all the part to fix it for the recall. The day I was supposed to pick it up I had to call them to find out it wasn’t ready and they had to order parts fo the part to fix it for the recall. The day I was supposed to pick it up I had to call them to find out it wasn’t ready and they had to order parts for it. It took them another week to finish it. When I finally got it back the work order said it wasn’t ready done on a Friday but they told me it wasn’t going to be ready until Monday. They don’t return phone calls and trying to make an appointment is very frustrating. I will not be buying another vehicle from any of there dealers again! More

by Unhappy customer Verified Customer Verified Customer

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Excellent personel and the service was great. I recomend this dealership to all my friends. I recomend this dealership to all my friends. More

by johnrstecura Verified Customer Verified Customer

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Service department does qualify work and the work is completed on time.also kept me updated. completed on time.also kept me updated. More

by MSAS00 Verified Customer Verified Customer

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George was an absolute gem to work with, very friendly and more than polite. He went above and way beyond to assist me. and more than polite. He went above and way beyond to assist me. More

by Ford12345 Verified Customer Verified Customer

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