Jerry Chavez
Jerry Chavez at Santa Cruz Toyota

Jerry Chavez

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Jerry Chavez

November 01, 2025

Dealership Rating
Employee Rating

Really well run service department. Knowledgeable and trustworthy staff. You will be in good hands if you bring your vehicle to them. More

by trherbert0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Lopresti

Nov 03, 2025

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

November 01, 2025

Dealership Rating
Employee Rating

The staff was professional and answered all my question. The ride home and the return ride to pick our vehicle, provided by the dealership was excellent! More

by mun101
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Nov 03, 2025

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

October 31, 2025

Dealership Rating
Employee Rating

Streamlined and efficient. Got my car in at the appointed time and had the service completed within two hours. More

by rlkingon
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Nov 03, 2025

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

October 26, 2025

Dealership Rating
Employee Rating

I booked service online. No ptoblrn. In the past when I bought my car I felt they were pushy and didn't completely explain the service package I bought More

by akmcentee
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Oct 27, 2025

Santa Cruz Toyota responded

We appreciate the feedback and your business. Our team hopes to have the chance to work with you again.

October 16, 2025

Dealership Rating
Employee Rating

Quick, courteous service without any high-pressured up selling. What a nice change from other dealerships I have encountered. I would definitely recommend them. More

by Rodney.benjamin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Santa Cruz Toyota responded

Thank you for the great review and recommendation! Our team appreciates your business and looks forward to your next visit.

October 16, 2025

Dealership Rating
Employee Rating

Mike was very profesional and so did your service department. They were able to be in. Communication to the needs of my vehicle. Thank you, Angelita Lopez More

by tobitwo2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Aguirre, Mikell Johnson

Oct 17, 2025

Santa Cruz Toyota responded

Thank you so much for the 5-stars and your business! See you next time.

October 08, 2025

Dealership Rating
Employee Rating

I have bought a lot of Toyota cars in the past and Santa Cruz Toyota was the best to work with by far! All my future cars will go through them. More

by gbaxter960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arthur Aguirre, Giselle Aviles, Pablo Garcia, Mark Maciel, Kylie Cano , Chris was outstanding looking after me and I hope he’s still there when I bring my kids in for a new car

Oct 09, 2025

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

September 25, 2025

Dealership Rating
Employee Rating

I have been using santa cruz toyota for the last twenty years, they do good work, and they have good records on my vehicles.. More

by bellbaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

September 20, 2025

Dealership Rating
Employee Rating

I like it bought the last 3 cars from there. People are friendly knowledgeable hard working. Its Santa Cruz cant go wrong. However, just like most things, after living here 25 years your bound t More

by abk24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

September 03, 2025

Dealership Rating
Employee Rating

Great service also very professional. Great support from Jerry Chavez Will definitely come back to do business with Toyota due to the great service. More

by J.mar.96
Recommend Dealer
Yes

Other Employees Tagged: Rear Tail light

Sep 04, 2025

Santa Cruz Toyota responded

Thank you for the outstanding review! Come on back to see us.

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