Jerry Chavez
Jerry Chavez at Santa Cruz Toyota

Jerry Chavez

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Jerry Chavez

January 30, 2026

Dealership Rating
Employee Rating

Service was great! Rental car area was okay. Better customer service in my opinion. Anyone client facing should be friendly and welcoming. I did not feel that way when More

by Sarahnewhouse27
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 30, 2026

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team truly enjoyed having you here, and we wish you all the best. Come on back to see us!

January 21, 2026

Dealership Rating
Employee Rating

Great experience qnd wonderful customer service will come back and bring a friend. Loved the popcorn and pastries More

by josem8
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 22, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

January 16, 2026

Dealership Rating
Employee Rating

My car is like new again. I will always bring it back for what it needs More

by dianavalentine255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2026

Santa Cruz Toyota responded

Thank you for your business, Diana! Our team enjoyed assisting you, and we look forward to your next visit.

January 14, 2026

Dealership Rating
Employee Rating

Jerry went above and beyond to ensure that my car was completed and completely serviced on the scheduled day.He was courteous and professional. I appreciate all of your assistance. More

by Sugarmia06
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 15, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

January 13, 2026

Dealership Rating
Employee Rating

Really good Service was timely, excellent and very professional, waiting in the dealership was really pleased More

by guatereu1980
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 14, 2026

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

January 06, 2026

Dealership Rating
Employee Rating

Jerry was Efficient, not pushy with additional services, great communication and extremely pleasant to work with More

by rn735640
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 07, 2026

Santa Cruz Toyota responded

We appreciate the review and your business! See you next time.

January 06, 2026

Dealership Rating
Employee Rating

Great service. Even offered coffee and pastries while I wait The shuttle service was fantastic. Very friendly staff More

by ameechapman
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 07, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

January 06, 2026

Dealership Rating
Employee Rating

Professional, considerate, and courteous service. They were prepared to assist me with any car-related issues I had. More

by Sugarmia06
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 07, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! It was such a pleasure having you here, and we hope to see you again!

January 03, 2026

Dealership Rating
Employee Rating

Quick, Efficient & Friendly I'm always happy when I get my car serviced at Toyota. I'm always well taken care of. Everyone is always friendly, efficient and knowledgeable. More

by vohernandez620
Recommend Dealer
Yes

Other Employees Tagged: Jerry Chavez

Jan 05, 2026

Santa Cruz Toyota responded

Thank you so much for the great review! Our team enjoyed having you here, and we wish you many happy miles.

December 20, 2025

Dealership Rating
Employee Rating

Horrible Lack of communication, unresponsive, misinformation, lack of knowledge of process, no return of phone calls, disorganization More

by kmh1
Recommend Dealer
No

Other Employees Tagged: Jerry Chavez

1

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