Jerry Duran | Page 17

Easy, Fair, and Honest I walked into Covert Cadillac on a routine sales drop in. I was there to sell them my product. Joe Joseph greeted me, having no idea that I was actu I walked into Covert Cadillac on a routine sales drop in. I was there to sell them my product. Joe Joseph greeted me, having no idea that I was actually in the market for a new car. My luxury vehicle was 8 years old and I had been treated horribly at the local dealership when I shopped the prospect of upgrading and staying with the same make. Joe knew that I was there on business and took his time to get to know me and what I was trying to accomplish with the Covert Auto Group. As a salesman who is there to sell cars, his unselfish use of his time had me thinking that I would absolutely buy my car from him. As the conversation shifted to looking at new Cadillacs I found that there was a new ATS with a 2.0 Turbo engine that met my needs for practicality, performance, and great gas milage. I was treated beyond the expectations with respect and true concierge service from the test drive to the delivery. Covert has the Mom and Pop local business feel with all the extras you would expect from a luxury dealership. Everyone on the staff interacts like a family and they treat the customer as such as well. It's much more comfortable than the railroad approach so many dealerships take today. The best part was there was no haggling on price. They offered me a fair trade in value on the first proposal. I did not feel gouged on the sales price or the trade offer. They showed me right off the bat that they wanted and valued my busines. I am not one to write reviews, but this experience stood out as the most positive buying experience I have had in buying a car and I gladly recommend that anyone go see them when in market for a vehicle. Local and family run is always the way to go! More

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Excellent Customer Service Many Thanks to Joe for helping us find the perfect 2013 GMC Yukon Denai that we were looking for; extremely friendly customer service, Joe and Jerry m Many Thanks to Joe for helping us find the perfect 2013 GMC Yukon Denai that we were looking for; extremely friendly customer service, Joe and Jerry made this transaction exactly what we wanted- Fast & Efficient! More

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Regular customer now After buying a second vehicle from Covert, I can say that they are dedicated to trying to provide top-level service, and usually manage to. When there After buying a second vehicle from Covert, I can say that they are dedicated to trying to provide top-level service, and usually manage to. When there is a problem, they are uber-responsive and make sure you end up happy again. More

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Went above and beyond to help Saw a great deal online, and they stayed extra late, help with my kids, and gave us extra special attention to ensure we were taken care of, even with Saw a great deal online, and they stayed extra late, help with my kids, and gave us extra special attention to ensure we were taken care of, even with our peculiar needs. I appreciate the care we were given, my wife and I both feel this was the best car buying experience we have ever had. More

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Covert Cadillac Offers EXCEPTIONAL Customer Service I cannot say enough wonderful things about the staff at Covert Cadillac. They listened to what I wanted and put me in the car of my dreams for the pr I cannot say enough wonderful things about the staff at Covert Cadillac. They listened to what I wanted and put me in the car of my dreams for the price I could afford. There was no haggling which made all of this stress free. Anyone who has bought a new or used car knows how frustrating salesmen/women can be. The staff at Covert Cadillac were exceptional! I would like to personally thank the following: Edward Posadas, Mike Rodriguez, Johnny Baker and Jerry Duran. Seriously men, you made this such an easy process. I absolutley LOVE my new car!! Alicia Zuntag More

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Awesome experience and deal! If you are looking for a good deal and great people to help you find it, this is the place to go. My credit is not the best and I could not afford th If you are looking for a good deal and great people to help you find it, this is the place to go. My credit is not the best and I could not afford the immediate cash out of pocket for a down payment. Bradley Allen did a great job at finding me the best deal. I not only got a great car but got financing through a very reputable credit union I can now establish a relationship with. I had not purchased a new car in over 2 decades and was scared to death I would be signing my life away. Bradley made the initial experience painless with his professionalism and friendly demeanor. Thanks, Bradley!! Jerry Duran in Finance finished the deal with five stars as well with his explanation of everything I was signing and all with a great friendly attitude. Everyone I passed in the building greeted me and you can just tell those folks like working there. Based on my experience, this is the best place in Austin to get a vehicle! More

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Awesome People and Business! I wanted to write a review for the folks at Covert Cadillac as they were fabulous when I was looking for a used truck. Ariel Hinds was very professio I wanted to write a review for the folks at Covert Cadillac as they were fabulous when I was looking for a used truck. Ariel Hinds was very professional and thorough when showing me the truck that I had found over an internet search. Covert brought in the truck from Bastrop within a couple of hours of me call with an interest in the truck. Ariel showed me the entire vehicle, even under the hood and answered all my questions. Once in Finance, Jerry Duran was very professional and made me feel at ease with the process as I was a nervous wreck. So I would recommend Covert Cadillac and Ariel Hinds any day of the week, a very professional business and business men. When my keys were handed over to me I felt great about the entire transaction! Covert went over and beyond any of my expectations! More

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Great deal Covert Cadillac is a great place to buy from, Al Mathews and Jerry Duran are the best along with the others that helped in the process. Thank you to y Covert Cadillac is a great place to buy from, Al Mathews and Jerry Duran are the best along with the others that helped in the process. Thank you to you all for helping us from start to finish, not only in the buying experience but in fixing the car up with a new windshield and a new tint job. I will never buy a car from any where else because of how great I was treated. My only complaint is that I did not find Covert and Al Matthews sooner, thank you thank you thank you. More

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"Great and easy experience" Covert made the car buying experience easy and painless. Bradley was a very helpful, nice and honest guy. I would recommend using Bradley and Covert Covert made the car buying experience easy and painless. Bradley was a very helpful, nice and honest guy. I would recommend using Bradley and Covert for your next car purchase. More

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Best Car Buying Experience Possible Covert Cadillac provided the best car bying experience of my life. They debunked the "car salesman" stigma through fabulous pricing, service, attenti Covert Cadillac provided the best car bying experience of my life. They debunked the "car salesman" stigma through fabulous pricing, service, attention to detail and expediency. Joe Joseph, Brad Elliot, and Jerry Duran took care of every detail that I could imagine and made my wife feel very comfortable that we were choosing the right car for our family. I would strongly recommend the Covert group to anyone considering a car and fee free to reach out to me personally to ask more about it. Ben Halbach 512-687-6225 More

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