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Jerry Hood
Jerry Hood | Page 21
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
April 06, 2022
I could'nt ask for a better experience at Arlington Ford. Victor Villanueva in Service assisted me. He was very professional and he kept in communication with me till the work on my Ford Explorer was complet Victor Villanueva in Service assisted me. He was very professional and he kept in communication with me till the work on my Ford Explorer was completed. The work on the vehicle was done earlier than expected and thats always appreciated. I also communicated with the Service Manager Jerry who resolved any of my concerns. I bought my Ford Explorer at AH Ford and I travel out of my way to have the work done on my vehicle because the Service Dept. is great to work with. Thank you! More
by James Lampres
Other Employees Tagged: Victor Villanueva
April 02, 2022
The same great service I’ve grown to expect ,done quicker than they said,plus they sent a nice coupon i could use and my favorite salesman Justin is back made the time go by even faster. than they said,plus they sent a nice coupon i could use and my favorite salesman Justin is back made the time go by even faster. More
by Anola
Other Employees Tagged: Mike Waddle , Kevin Juarez, Justin Silva
March 24, 2022
Thanks Kevin for your help as my service advisor. Everything was quick and efficient and you kept me updated on the progress. I will use Arlington Heights Ford in the future! Everything was quick and efficient and you kept me updated on the progress. I will use Arlington Heights Ford in the future! More
by Rwd706
Other Employees Tagged: Mike Waddle , Kevin Juarez
March 22, 2022
Great Service for many years. Service manager Jerry is great! Just had my SUV there and as usual fast professional service. It is main reason I keep buying my vehicles there. Service manager Jerry is great! Just had my SUV there and as usual fast professional service. It is main reason I keep buying my vehicles there. More
by Jack
Other Employees Tagged: Mike Waddle, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Trevor Omstead, Katie Santille, Anthony Velasco, Anthony Wojciechowski
March 04, 2022
I have been buying my Fords at Arlington Heights Ford for more than 25 years. One of the major things that brings me back is the professionalism of the service department. They take their time to truly unde more than 25 years. One of the major things that brings me back is the professionalism of the service department. They take their time to truly understand your problems. More
by Krupienskibob
Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Victor Villanueva, Lou Alfano , Tony Guido, Kevin Juarez, Thomas Patronski, Anthony Velasco
February 22, 2022
Always great service and helpful. They always have outstanding service Tony is an outstand service writer and stay on top of what you need to get done They always have outstanding service Tony is an outstand service writer and stay on top of what you need to get done More
by mike.motschman
Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese, Rich Jacobsen, Mike Waddle , Tony Guido, John Rodriguez, Anthony Wojciechowski
February 21, 2022
The service was outstanding I highly recommend the team at Arlington heights ford from the service writer to the tech. at Arlington heights ford from the service writer to the tech. More
by theworldofh
Other Employees Tagged: Lou Alfano , I don't know the name of the tech, But he was awesome
February 11, 2022
Been buying from AH Ford for decades. Sales and service are excellent and professional! After purchasing over 30 vehicles from them, they have become like family! That’s the best recommendation that I can are excellent and professional! After purchasing over 30 vehicles from them, they have become like family! That’s the best recommendation that I can give to anyone that I do business with! More
by JSEDOR0
Other Employees Tagged: John Guido, Jr., Sam Vasco, Rich Jacobsen, Mike Waddle, Victor Villanueva , Joe Baez, Tony Guido, Frank White, Anthony Wojciechowski
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