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Jerry Hood
Jerry Hood | Page 6
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
489 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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489 Reviews of Jerry Hood
August 16, 2024
Just bought a new 24 Mustang from Sam Vasco. Sam went above and beyond to find, pick up from another dealer, and deliver a car that I love. I’d highly recommend that you see Sam for your next Sam went above and beyond to find, pick up from another dealer, and deliver a car that I love. I’d highly recommend that you see Sam for your next vehicle purchase! More
by dwberkow
Other Employees Tagged: Sam Vasco, Teddy Dziedzic , Brian Powell
August 15, 2024
Exceptional customer care and quality service. I can’t give enough praise to Justin Barret for his going above and beyond to make sure all is right. I can’t give enough praise to Justin Barret for his going above and beyond to make sure all is right. More
by Roni
Other Employees Tagged: Mike Waddle, Nicole Bayne , Justin Barrett
July 27, 2024
There is no Ford like Arlington Heights Ford! Thank you to Elliott, John Guido Jr. and the rest of the AH Ford Crew for taking exceptional care of me! Always! Excited to own my 3rd Ford Vehicle! Thank you to Elliott, John Guido Jr. and the rest of the AH Ford Crew for taking exceptional care of me! Always! Excited to own my 3rd Ford Vehicle! Big Thank you to Mr. Jerry Hood for always providing thorough service and care, each and every time! Thank you Ford Family! Eva Poznanski More
by Eva P
Other Employees Tagged: John Guido, Jr., Elliott Reichel , Joe Baez, Dan Szwec, Anthony Wojciechowski
July 09, 2024
Sammy was a great sales person and Teddy was very helpful to get my payment where I needed. Highly recommend to get my payment where I needed. Highly recommend More
by anthonyncbc
Other Employees Tagged: Sam Vasco, Teddy Dziedzic , Brian Powell
June 15, 2024
We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned to us sparkling clean...even the floor mats were spotless. More
by Janet
Other Employees Tagged: Mike Waddle, Lou Alfano
June 12, 2024
I have been coming to AHF for 20 years, bought two cars, and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. and always service them here. I have always had excellent and personal service and don't feel like they are trying to sell me something I don't need. Check-in and out is quick and the service person always gets your OK to do the work. More
by lds307
Other Employees Tagged: Lou Alfano
June 09, 2024
Lou and the AHFORD crew are always quick, thoughtful, personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! personal, fair in their ways and competitive and cares for customers like family. Jerry Hood runs a tight ship! More
by berealbeyou
Other Employees Tagged: John Guido, Jr., Cassie Smith, Mike Waddle, Jose Gutierrez, Victor Villanueva, Lou Alfano , Joe Baez, Israel Gonzalez, Dan Szwec
June 05, 2024
My service rep Victor was hands down the best communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, communicator during a grueling service process. His level of customer service helped ease the insurance and ordering woes. Outstanding experience, thanks Victor! More
by BigDaddy
Other Employees Tagged: Victor Villanueva
May 23, 2024
MIKE WADDLE At Arlington Heights Ford has always been very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department very helpful with anything I’ve needed and has always taken extra time to answer any questionsI’ That I’ve had. Been using their service department for over 12 years. Great place to get work done. Tom English More
by Tjrenglish
Other Employees Tagged: Mike Waddle, Ikram "Ike" Alam, Lou Alfano, Nicole Bayne
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