Jerry Johnson | Page 60

Wonderful Buying Experience We came from another Subaru dealership that provided less than stellar service. Jerry was able to find and procure the exact model of Crosstrek that w We came from another Subaru dealership that provided less than stellar service. Jerry was able to find and procure the exact model of Crosstrek that we wanted. He provided fantastic service, and I would absolutely buy from him again. More

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4th SUV from Jerry/Subaru of Jacksonville Hello I'm leaving this rating because Jerry made me :) Just kidding, Jerry has sold my husband and I 4 SUV's. We met and instantly loved his mora Hello I'm leaving this rating because Jerry made me :) Just kidding, Jerry has sold my husband and I 4 SUV's. We met and instantly loved his morals/values especially with his granddaughter, as we cherish our granddaughters as well. We have even seen the owner ( you know from the commercials- "You drive a Subaru, You'll buy a Subaru") . We met him once as my husband could easily be his voice over. We have seen him pick of his employees trash from the garbage cans and interact with everyone. He is a real common man.. another good quality when looking for a reputable company. The finance man was wonderful too...I forgot his name :(. Okay Jerry,....now all you need to do is move to Texas and tell your boss he needs to build a new dealership in Tyler, Texas :) We will miss you all as we make our journey to the great State of Texas. More

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The Best Dealer Ever! When I bought my 2015 Crosstreck I felt totally comfortable at the dealership working with the salesman. Since then I visit the service dept at least When I bought my 2015 Crosstreck I felt totally comfortable at the dealership working with the salesman. Since then I visit the service dept at least twice a year. All the employees are polite and respectful and they have a welcoming waiting area. I wholeheartedly recommend my dealership to anyone. More

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Best car buying experience EVER! We have purchased many cars over the years and the experience usually leaves us exasperated and hoping we won't have to buy another car for years, but We have purchased many cars over the years and the experience usually leaves us exasperated and hoping we won't have to buy another car for years, but our most recent experience at Subaru of Jacksonville has made us decide we will definitely go back to Jerry when we buy our next car. The whole experience was so much better than we could have ever hoped for. Not to mention, we really, really love our new Forester. More

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great experience Car buying is typically a stressful process. Our salesman Jerry Johnson and the Subaru dealership team made the process as painless as possible. Every Car buying is typically a stressful process. Our salesman Jerry Johnson and the Subaru dealership team made the process as painless as possible. Everything was handled very professionally and I felt like they paid attention to our concerns and challenges. I would definitely recommend this dealership. More

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JERRY JOHNSON IS THE REASON I BOUGHT A SUBARU Jerry Johnson is the best salesman I have ever bought a vehicle from. He is the most knowledgeable salesman I have ever dealt with. Al Miller was ver Jerry Johnson is the best salesman I have ever bought a vehicle from. He is the most knowledgeable salesman I have ever dealt with. Al Miller was very efficient and gave wonderful service. Thank you Jerry and Al!!!!!!! More

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Great experience, Salesman, Jerry Johnson was very helpful. We were very pleased with our experience purchasing our first Subaru. Jerry Johnson was a great salesman, very helpful and knowledgeable. He was kind We were very pleased with our experience purchasing our first Subaru. Jerry Johnson was a great salesman, very helpful and knowledgeable. He was kind and understanding. More

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Want a pleasant car buying experience? For starters, I hate buying cars. I hate the changing prices, the pressure, the deception (intentional or not), the negotiating, the unexpected fees, For starters, I hate buying cars. I hate the changing prices, the pressure, the deception (intentional or not), the negotiating, the unexpected fees, the back and forth between the salesman and the manager while you wait for the word from "on high;" the whole thing (OK, except the new car smell - that's cool). Well, I think I've found my new "forever dealership." First of all I love the product - I can't say enough about Subaru especially given the circumstances necessitating my most recent car purchasing experience. Following the total destruction of my Forester in a rear-end collision - my wife and I knew we were getting another Subaru. No question, didn't consider any other brands. So why Subaru of Jacksonville? We had a history with another local Subaru dealership but figured we should compare to see if we could do better. Right out of the gate, SOJ pulled ahead by providing upfront pricing, full disclosure of fees and other costs, excellent selection of both used and new vehicles and lots of information available on their website so I could do my research at home before visiting the dealership. The staff established and maintained contact without being pushy or invasive - but always being available for consultation and helpful in their responses. What really set SOJ apart, was the atmosphere in the dealership. It was different from others I had visited. It may be the culture of their dealership, their business model or just the personalities of their sales staff, but I attribute a lot of it to the family ownership of the business vs the corporate culture of other dealerships I've dealt with. A case in point was the camaraderie between the sales and other staff at the dealership. Although we started out with one sales person (David), health issues dictated that we deal with two different sales folks (Jerry and Ryan) before we finally made our purchase. Rather than the lack of continuity detracting from the experience, it gave us the opportunity to experience the culture of the dealership while selecting the best vehicle for our needs. Each salesman was knowledgeable, helpful and forthright with no hint of territoriality (you know what I'm talking about here!) and the attitude made me feel that their goal, was more to help me find the right vehicle than to sell me one. When it came to the purchasing phase of the interaction, I won't say it didn't include the seemingly requisite private meeting between the salesman and the sales manager between each phase of the negotiation; it did. However my salesman (in this case Ryan) was so upfront, helpful and considerate of my requests and financial considerations that I was never made to feel defensive, confrontational or pressured in any way. From the very beginning, my experience with SOJ and its staff was entirely positive. While the product is what took me to SOJ, it was the quality of the staff and the culture of the dealership that earned my business. Although I have not dealt with the service department, I was encouraged by the knowledge that Ryan had of that department's staff and their level of experience and expertise. I look forward to seeing if future interactions with that department equal those I've had with the folks up front. I'm optimistic - I think it's the culture at this dealership. I highly recommend you give this dealership a "test drive." More

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Second Suburu The 2019 Forester is much improved over our 2016, which we loved 😜 The cabin so much quieter and the finishes are great. The options allowed us to ge The 2019 Forester is much improved over our 2016, which we loved 😜 The cabin so much quieter and the finishes are great. The options allowed us to get EVERYTHING we wanted plus some we had never even thought of (but glad Suburu did) Our service has ALWAYS been terrific and we have not met a single person, from the owner to the porter that have been anything but FANTABLOUS 🤗 Our salesmen, Danny Kane was VERY knowledgeable and helpful and was not PUSHY, We felt very comfortable working with him. Thank you Danny 🤗 And Jerry, can’t say enough great thing about him. If you are considering a new car, SHOP SUBURU SOON 🥰 More

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Good Experience Really good experience here at this dealership, salesman was not pushy and was a fair negotiator. We arrived at a price point that we both agreed on. Really good experience here at this dealership, salesman was not pushy and was a fair negotiator. We arrived at a price point that we both agreed on. Jerry is the man. More

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