Jerry Lacy
Jerry Lacy at Family Hyundai

Jerry Lacy

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.7
365 Reviews

Dealership Experience

13 yrs, 10 mos

Languages Spoken

English English

4.7

365 Reviews

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365 Reviews of Jerry Lacy

November 02, 2025

Dealership Rating
Employee Rating

Family Hyundai…. have completed this survey at least 3 times!!!! Please check your system!!!! Jerry Lacy is the BEST!!! More

by CATHYMAYSJETER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Dealership Rating
Employee Rating

Al, Jerry & Maverick are awesome to work with. They make the sales transaction so easy. If anyone is looking for a Hyundai, please go to Family Hyundai in Tinley Park and meet with these gentlemen More

by joseb40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2025

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

October 14, 2025

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Employee Rating

Wait it too long for an oil change 2 hours . I am ready to go to another Hyundai dealer due to the length of the wait . More

by RKOCENKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 07, 2025

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Jerry was very patient and knowledgeable with all the questions I had trying to decide what vehicle worked best for me. He let me take my time to decide and never pushed the sale to get me out the deale More

by ALLINONE224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 30, 2025

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Employee Rating

To long to finalized deal. (four hours )+way to long to sit around blah blah More

by ALTAMEDINA50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2025

Family Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! We do apologize for the long wait and truly appreciate your patience. All of us at Family Hyundai are glad to have you as a customer.

June 03, 2025

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Employee Rating

I chose to keep coming back to Hyundai because I know the sales rep (Jerry) is going to be honest and that he as well as Hyundai Dealership are going to try to get me the best deal that works for me More

by CMBELLBROWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 03, 2025

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Employee Rating

Ran my credit 13 times to get me approved to get me denied I will never come here again More

by JAMESSMITH745
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 06, 2025

Family Hyundai responded

Thank you for your review, James. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 29, 2025

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Employee Rating

Wonderful service, never try to upsell things I don’t need, get me in and out all the time. Mike Major is the best. We’ve had our car since 2019 and love it! More

by jabojung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Majors

May 29, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 21, 2025

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Employee Rating

Mr. Lacy was one of the most amazing and patient sales person I have ever encountered. He never once made me feel rushed. He's a true diamond in your location and I thank him so much for getting me to the More

by SDNORWOOD42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2025

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Employee Rating

Jerry was so incredibly nice and informative on how the whole process would go. I had good interactions with all the staff members that I came in contact with, customer service was amazing. Jerry had mysel More

by SHAMETADIXON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Family Hyundai responded

Thanks for your feedback on your recent visit to Family Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience.

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