Dealership Experience
12 yrs, 4 mos
Languages Spoken
English
345 Reviews
Write a Review345 Reviews of Jerry Lacy
May 16, 2023
Jerry Lacy was exceptional. We have purchased eight cars over the past 30 years and Jerry was the best salesman we have dealt with. His knowledge of the car we purchased was gr We have purchased eight cars over the past 30 years and Jerry was the best salesman we have dealt with. His knowledge of the car we purchased was great, but his patience with us was fantastic. The Family experience was good…. but mostly because of Mr. Lacy. More
Other Employees Tagged: Jason Lechowicz, Scott Lupo, Maverick Watson
February 03, 2023
The people are friendly and knowledgeable. They took very good care of me when I took my car in for repair and kept me informed about what was happening. They took very good care of me when I took my car in for repair and kept me informed about what was happening. More
Other Employees Tagged: Tom Salin
December 31, 2022
As usual, this dealer meets and exceed expectations for customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous p customer service all around. Upon entering, I'm greeted with smiles and warm words. I've come to the dealer for over 11 years now, from my previous purchase of a sonata. Even though some faces have changed over that time a decent amount that remains will still show familiarity when they see me. Steve and I conversed about college days with ourselves and children through the Hawkeye connection. The name "Family Hyundai dealership" really fits the location. They are always welcoming and my new purchase went as smoothly as I expected it. Though I hadn't met Carlos before, he was a gracious participant in my purchase. We laughed and stayed focus on the deal being complete efficiently. Al is someone that also, makes you laugh and present honest information about the cars and the history. When I see him, I am even more at ease because he comes off genuine and appreciative of my presence and jovial demeanor. All in all I m happy with my purchase and look forward to moment of connection whenever I am in the dealership. Thanks again, to everyone involved in this recent purchase of a new car... Kudos! More
Other Employees Tagged: Al Pellizzeri, Carlos Alcantar, Scott Lupo
November 30, 2022
We love Family Hyundai! I’ve been there for over a decade and have no complaints. Very happy with everything from a family Hyundai I’ve been there for over a decade and have no complaints. Very happy with everything from a family Hyundai More
Other Employees Tagged: Graham Watson
November 24, 2022
I am mostly satisfied with the service this company renders. I know prices are high but can’t afford the changes. renders. I know prices are high but can’t afford the changes. More
Other Employees Tagged: Colin Simmons, Ricky Gushi, Mike Majors , Octavien Johnson
November 11, 2022
The process of buying my new car was pretty seamless and easy. The only complaint would be the ongoing construction, but that’s obviously not the fault of anyone we worked with. easy. The only complaint would be the ongoing construction, but that’s obviously not the fault of anyone we worked with. More
Other Employees Tagged: Adam Ghouleh, Mike Majors , Joe Panici
September 18, 2022
Ignorant staff,wait times. Nothing gets resolved. They don't give you a rental car, after spending $52,000 on a car. My 2021 palisade is rusting, pulling to the side and I hav Nothing gets resolved. They don't give you a rental car, after spending $52,000 on a car. My 2021 palisade is rusting, pulling to the side and I have a pungent smell inside. Road noise..Etc More
Other Employees Tagged: Kristi Feinberg, Jaclyn Bobbitt, Courtney Mearns
September 13, 2022
My husband and I overall experience with Jerry Lacy was a great experience. We went to a total of 5 Hyundai Dealerships to compare which only led us back to Family Hyundai to complete the deal. Jerry was ve great experience. We went to a total of 5 Hyundai Dealerships to compare which only led us back to Family Hyundai to complete the deal. Jerry was very thorough he wasn’t pushy and was very professional at all times. I will recommend him to family and friends so they can experience the awesome service we experienced in a heartbeat ❤️Thanks again sincerely the Crump Family! More