Jerry Mancini | Page 29

Best Ever I am 65 and have purchased too many vehicles to think about. The overall experience at BMW of Westlake was hands down the best car buying experience I am 65 and have purchased too many vehicles to think about. The overall experience at BMW of Westlake was hands down the best car buying experience my wife and I have ever experienced. From his initial phone call advising of the arrival of a 2011 Z4 I might be interested in to our final handshake, Jerry Mancini did an amazing job! His no pressure approach should be duplicated by every car salesman. Fred Palmer, Sales Manager, handled the negotiations in a professional manner and I believe very satisfactory to both ourselves and the dealership. The financing department was also a very easy, low stress process. They offered a rate better than our local credit union. We were out of his office (sorry, don't remember his name, my apologies) in less than 15 minutes. The service department touched up a couple blemishes such that I cannot find them! They also ordered, received and installed a BMW wind deflector I had requested, all in a very short time. With the car beautifully detailed, they handed it back to Jerry for the hand off. Finally, John Cordell, Product Genius, did an excellent job explaining the car's various functions. Thank you to the entire team for our best ever car buying experience. More

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Easy to Do business with! I found the BMW I was looking for online at BMW of Westlake. I do not live in Ohio but dealing with Jerry over the phone was easy and smooth. Jerry I found the BMW I was looking for online at BMW of Westlake. I do not live in Ohio but dealing with Jerry over the phone was easy and smooth. Jerry is a pro who handled everything quickly and efficiently. I would definitely go back there for my next BMW! More

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Professional Ganley BMW does an excellent job delivering value, service and professional insight. The after sale follow-up is comprehensive and the entire process Ganley BMW does an excellent job delivering value, service and professional insight. The after sale follow-up is comprehensive and the entire process is a pleasure. More

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leased a 2013 BMW I work over the phone with Mr. Jerry Mancini who provided excellent service from start to finish. The process was efficient and painless thanks to Mr. I work over the phone with Mr. Jerry Mancini who provided excellent service from start to finish. The process was efficient and painless thanks to Mr. Mancini. I would recommend the dealer ship to anyone who is looking to purchase or lease a vehicle. They walk you though everything step by step and never miss a beat again excellent service from start to finish. More

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Patience is a virtue! I have been driving BMW's for the last 25 years. Miami, NY , CT, and now back home in Cleveland. It was time to turn in my 535 and I wasn't sure wha I have been driving BMW's for the last 25 years. Miami, NY , CT, and now back home in Cleveland. It was time to turn in my 535 and I wasn't sure what I wanted. Jerry Mancini was so patient!!! I drove 2 cars and poured over the benefits of each, lease VS purchase, color, total package of upgrades, it was a day! I am so happy to have the car with everything I wanted. It took some time to arrive at a decision and a price but I am confident I made the right decision. Thanks so much Jerry and the rest of the amazing team at BMW of Westlake. More

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My First BMW Experience Went to the auto show to compare Mercedes, Audi, BMW and eventually make a purchase. I liked the Audi A6 but BMW wasn't there to compare. So my wife a Went to the auto show to compare Mercedes, Audi, BMW and eventually make a purchase. I liked the Audi A6 but BMW wasn't there to compare. So my wife and I drove to BMW of Westlake to check out the 5 series model. There I met Jerry Mancini. After a short discussion about my needs he realized very quickly that I would be best suited for a "courtesy car" with low miles. We test drove several cars and narrowed down my choice. When I picked up the vehicle, I spent 45 minutes with their BMW Genius and gained a better appreciation of my new vehicle. I have the 535i for 3 years with no out of pocket for maintenance. I think I am really going to love this vehicle. More

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CPO Purchase I drove from Pittsburgh to Cleveland for a BMW three series I had been searching for. Jerry Mancini gave me a very honest and informative description I drove from Pittsburgh to Cleveland for a BMW three series I had been searching for. Jerry Mancini gave me a very honest and informative description over the phone and had one item fixed before I made the two hour drive to look at the vehicle. Everything was as advertised and Jerry had the car clean and ready to test drive when I arrived. The purchase was painless and Jerry was an incredible help from start to finish. Thanks to all at BMW of Westlake for the professional and courteous assistance. More

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1st BMW I worked with Jerry Mancini to get an introduction to BMW and ultimately making a purchase. I appreciated the time Jerry spent with me discussing BMW I worked with Jerry Mancini to get an introduction to BMW and ultimately making a purchase. I appreciated the time Jerry spent with me discussing BMW and test driving various cars. Jerry exceeded all of my expectations and I enjoyed the experience purchasing my certified 535i. More

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Two cars and two great experiences This is the second car that I've bought from Jerry Mancini at BMW of Westlake. First of all, the place is beautiful and inviting. Secondly, and most i This is the second car that I've bought from Jerry Mancini at BMW of Westlake. First of all, the place is beautiful and inviting. Secondly, and most importantly, Jerry and the whole team are helpful, inviting and do not pressure you. Everyone knows the bad experiences that can happen when buying a car, but Jerry made me feel like he was working for me. And then he brought in Fred Palmer, and I had no idea what to expect. But it turned out Fred was just as nice and helpful as Jerry. What a great team!! The buying experience was great and my used 750 was perfect. More

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Good experance Everyone at Ganley BMW Westlake is very courteous and helpful. They go above and beyond to make sure they find you a car that makes you happy. I shoul Everyone at Ganley BMW Westlake is very courteous and helpful. They go above and beyond to make sure they find you a car that makes you happy. I should know, I bought three int he last year. Two 328I's and an M3. I highly recommend anyone looking for a BMW to consider his dealership. Ed Mysliwiec More

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