Jerry Mancini | Page 29

You have a famly in the car business! I have dealt with Ganley BMW in Middleburg Hts,, OH for 7 years. I still have yet to meet an individual who did not treat me as a valued customer. J I have dealt with Ganley BMW in Middleburg Hts,, OH for 7 years. I still have yet to meet an individual who did not treat me as a valued customer. Jerry Mancini is a professional salesman who effectively balances the interests of his employer and customers. In dealing on the business side with Fred Palmer and Mike Niedzwiecki, again, a win-win is successfully gained so that the customer leaves satisfied. And the professionalism of the service staff keeps me hook on BMW's! Mike Lepre, Jim Strunk and all the service staff are friendly; going out of their way to deliver the BMW experience to customers! More

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Great Salesmen who Deserves a raise!!!! I have had the opportunity of working with Jerry on the purchase of my second vehicle purchase from Ganley BMW. Jerry has been the upmost business pr I have had the opportunity of working with Jerry on the purchase of my second vehicle purchase from Ganley BMW. Jerry has been the upmost business professional and truly fought to get me the best deal he could. I truly feel that Jerry possesses what a true salesman should encompass when working with customers. I can't say enough as to how pleased I am with Mr. Mancini and the Ganley Dealership. They will continue to get my business on purchases and also in the service department. I must also add that Mr. Fred Palmer was an instrumental part in working out this wonderful deal and I really appreciate all the effort put forward to give me that very best deal possible. Sincerely, Karl Singleton Jr. Foundation Transportation www.myfdtps.com More

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Purchased a used 2004 325Ci Jerry was great to work with and got the car ready for us ahead of schedule. We would gladly do business with him again. We've never been BMW owners a Jerry was great to work with and got the car ready for us ahead of schedule. We would gladly do business with him again. We've never been BMW owners and Jerry did a good job explaining all the features of the car. This is a 'fun' car for us and we believe we got a great value in the 325Ci. More

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Committed to customer care I had a very positive experience with Ganley BMW. I couldn't find the car in my area that I sought...a low mileage used 335xi...so I drove from Pitts I had a very positive experience with Ganley BMW. I couldn't find the car in my area that I sought...a low mileage used 335xi...so I drove from Pittsburgh to Cleveland and met with Jerry Mancini. He couldn't have been nicer, even calling me a couple times to follow-up during my two hour trip to the dealership. While I was there, Jerry was patient and never pushy...and he didn't complain when I asked to test drive multiple cars. His patience, knowledge of BMW's, and easy-going personality made buying the car one of the most enjoyable car buying experiences I've had. Jerry and the pre-owned sales manager Fred Palmer went above and beyond during my purchase. They really wanted me to drive away with the car I wanted and would be happy I bought. And, I am very happy. Until Monday (June 16th) I had never heard of Ganley BMW - found them on Autotrader.com - but I would go back and will recommend my friends and family look there for their purchases. More

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Jerry Mancini is great. Jerry Mancini was pleasant, knowledgable, accommodating, trustworthy, dependable, fair, and no pressure. In other words - the perfect sales person. Jerry Mancini was pleasant, knowledgable, accommodating, trustworthy, dependable, fair, and no pressure. In other words - the perfect sales person. We actually purchased a new car, when our intent was just to consider a used car. We would recommend him without reservation and would travel the 100 miles again just to deal with Jerry. The rest of the team at Ganley BWM made our experience great also. More

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Professional in every category On April 12th my wife and I visited the Ganley BMW dealership in Middleburg Heights after seeing a BMW 335i convertible on their website. We had no i On April 12th my wife and I visited the Ganley BMW dealership in Middleburg Heights after seeing a BMW 335i convertible on their website. We had no intention of buying a car that day. After the professional and courteous manner that we were treated and the thorough and clear explanation of the car, the previous owner, and the buying process, we were sold. We had been looking at late model, low mileage cars for a few weeks and this was the only time we felt confident in our buying decision. Jerry Mancini has a very consultative approach to the buying process and it was much appreciated. We would recommend Jerry and Ganley BMMW without hesitation. More

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Absolutely Amazing I recently ordered a 2014 BMW through Ganley BMW. I worked with Jerry Mancini and Bob Strecker, the sales manager. Bob treated me like I was his onl I recently ordered a 2014 BMW through Ganley BMW. I worked with Jerry Mancini and Bob Strecker, the sales manager. Bob treated me like I was his only customer. Since I ordered the car, the process was supposed to take 8 weeks. Bob updated me every step of the way. The communication was fantastic. The car came in 3 weeks early, and the delivery process was seamless. This is the second car that I have purchased at Ganley BMW, and Bob and Jerry are extremely professional, reliable and friendly. Everything went exactly as I was told. The other shoe never dropped, and I could be more happy with everyone at Ganley. More

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My experience with Ganley was nothing less the great!! I got a 2011 X3 and absolutely love it, our family has now purchased 3 cars from Ganley and the experience is the same every single time. We couldn't got a 2011 X3 and absolutely love it, our family has now purchased 3 cars from Ganley and the experience is the same every single time. We couldn't get to the dealership until 4:30 close their closing time, but that didn't matter. Jerry and Erik stayed after closing to make sure everything was taken care of properly for us. Even after the papers were signed and the sale was made Jerry made sure all the questions about how to operate the iDrive were answered. We didn't leave the dealership until around 6:30 even though they technically closed at 5. The atmosphere was just adds to the overall experience. Fred Palmer wasn't even apart of the deal, but still made a point to come over say hello and thank us for our business. That type of quality of service is why we continue to go back. I would recommend Ganley to everyone they are the best you wont leave disappointed. More

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Jerry was the best salesman I have ever dealt with. He was polite and knew his product very well. He keep me informed with everything through the entire process. The was at no time that he didn't answer m was polite and knew his product very well. He keep me informed with everything through the entire process. The was at no time that he didn't answer my questions and made sure that I wa getting the best bang for my buck. I would recommend him to all my friends. He has a friend for life. More

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The entire experience of negotiation and financing was quite painless. Erik and Jerry were both very friendly and helpful associates in our first experience of buying a new vehicle. quite painless. Erik and Jerry were both very friendly and helpful associates in our first experience of buying a new vehicle. More

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