Jerry Pena | Page 13

Typical new car dealer games with advertised pricing, adds and financing. The agitation with sales management was not well taken. adds and financing. The agitation with sales management was not well taken. More

by Ehstone Verified Customer Verified Customer

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Waited 5 hours to have routine service. Technician seemed confused. Wi Fi did not work. Staff did not seem to care. Service at your dealership has been consistently poor. Technician seemed confused. Wi Fi did not work. Staff did not seem to care. Service at your dealership has been consistently poor. More

by mkrflute Verified Customer Verified Customer

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3 vehicle I buy here and everyone is so helpful when doing so. Highly recommend this dealership for your next car or truck when looking for a new ride! doing so. Highly recommend this dealership for your next car or truck when looking for a new ride! More

by IERAIDERGUY05 Verified Customer Verified Customer

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Jerry Pena was very attentive and friendly throughout he made my truck purchase experience as enjoyable as possible made my truck purchase experience as enjoyable as possible More

by R.MENDOZA0358 Verified Customer Verified Customer

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Would not recommend, was somewhat disappointed. Overall I needed vehicle but a lot was misunderstood Overall I needed vehicle but a lot was misunderstood More

by marcettalewis7777 Verified Customer Verified Customer

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I was shopping a new HD truck, had a Ford F250 Platinum on order, however I decided to check out the GMC Sierra 2500. After calling around dealerships, "Jerry Pena" from Mark Christopher lined me up to tes on order, however I decided to check out the GMC Sierra 2500. After calling around dealerships, "Jerry Pena" from Mark Christopher lined me up to test drive the 2024 AT4X HD. We also took out a Denali. He showed me multiple colors. He was very respectful, professional, knowledgeable, and patient. When a young man walks up asking to test drive the most expensive truck on the lot, it's easy to not take the person serious. Not a single moment went by where Jerry made me feel like I wasn't a serious buyer. Even though at the time, I was still undecided on buying a GMC over my custom ordered Ford. After days of pondering, shopping other dealerships, texting back and forth with Jerry, we were able to strike a deal over the phone three days later. Jerry and his General Manager Lloyd Beardsley stayed late that night waiting for me to come after work and provide a deposit. The truck was in high demand, I did not want to let it go. I did have my own financing through USAA, however since it was past their hours of operation, I was unable to get under contract with them, so Lloyd through together a makeshift contract so the truck will be held with my deposit, and ensured they will cancel the contract the next day once USAA sends the contract. Of course, signing a contract through GMC with a higher interest rate then what I was offered with USAA seemed fishy, and I was skeptical, however Lloyd and Jerry assured me they do not pull any nonsense and the dealership does not operate like that. I drove the truck one last time, signed a contract, gave the deposit, and came back two days later to pick up the truck. The truck did not have the kicker sound system installed in the tailgate, Jerry made sure that was completed for me. Two days later i arrived with my wife to take delivery of the truck, it too went seamless. Larry, the finance manager, did not push me in any way like I have been pushed before at other dealerships, especially when it comes to extended warranties, or added fee's, none of that nonsense. Of course, they offered the extended warranties, and did offer a discount, I respectfully declined, and it ended there. It was almost too good to be true, I was very skeptical. Everything worked out well, I highly recommend Mark Christopher GMC, especially the three Gentleman that assisted me through the process. Looking forward to maintaining relationships throughout my ownership and will be back for the next vehicle. More

by t.mendoza89 Verified Customer Verified Customer

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Very smooth transaction. Very pleased with the Salesman. Transaction went very smoothly. I would definitely recommend them to family and friends. Very pleased with the Salesman. Transaction went very smoothly. I would definitely recommend them to family and friends. More

by KEN@UNLIMITEDLIFTTECH.COM Verified Customer Verified Customer

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Jerry gave us exact service and was very helpful in helping me find the truck I was looking for. helping me find the truck I was looking for. More

by brianrojas2rs Verified Customer Verified Customer

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This dealership is easy to work with and the customer always comes first. Jerry Pena is very knowledgeable and explains all the features of our new Caddy always comes first. Jerry Pena is very knowledgeable and explains all the features of our new Caddy More

by auntebecky Verified Customer Verified Customer

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100% satisfied. Jerry was knowledgeable, & helpful. He made our experience Smooth & hastle free. Very professional Jerry was knowledgeable, & helpful. He made our experience Smooth & hastle free. Very professional More

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