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Jerry Pena

Overview Reviews (177)

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Jerry Pena

Jerry Pena | Page 12

Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.8

177 Reviews

Overview Reviews (177)

4.8

177 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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177 Reviews of Jerry Pena

May 22, 2024

Dealership Rating

Employee Rating

I was very pleased with Jerry service advice and go over the vehicle with me. I didn’t walk out of the blind. He explained all the bases of the use of the car and Bobby was a great help with the financing a the vehicle with me. I didn’t walk out of the blind. He explained all the bases of the use of the car and Bobby was a great help with the financing and getting me through the whole procedure of purchasing the vehicle. More

by alaraal003

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 23, 2024 -

Mark Christopher Auto Center responded

Thank you for the fantastic 5-star review! We are delighted to hear that Jerry provided you with excellent service and thorough guidance during your vehicle purchase. We're glad Bobby was able to assist you with financing smoothly. We appreciate your kind words and hope you enjoy your new car from Mark Christopher Auto Center. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 19, 2024

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Decent prices, good workers, good financing, and a great car thanks for everything and the help car thanks for everything and the help More

by lindemann.brett

Verified Customer

Sales Price Transparency

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Hess, Joe Gonzalez, Sam Fakhouri, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos

May 21, 2024 -

Mark Christopher Auto Center responded

Thank you for the excellent feedback and for choosing Mark Christopher Auto Center, Brett! We are thrilled to hear that you had a great experience with us. We appreciate your kind words about our pricing, team, financing options, and your new car. We look forward to assisting you in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 12, 2024

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Worst car buying experience EVER. Work is done half xxx to get the car out. No care for the customer or quality of work. If my Husband wasn't there I would have driven the car off the Work is done half xxx to get the car out. No care for the customer or quality of work. If my Husband wasn't there I would have driven the car off the lot in a very unsafe situation. All smoke & mirrors...they tell you what you want to hear. I am the fool who fell for it. More

by MREY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Nick Polytarhos

May 14, 2024 -

Mark Christopher Auto Center responded

Hello, we are disappointed to hear about your experience with Mark Christopher Auto Center. We take customer satisfaction seriously and would like to address your concerns. Please reach out to us so we can discuss this matter further and work towards a resolution. Your feedback is valuable as we strive to maintain high standards and ensure the quality of our services. Thank you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 09, 2024

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Employee Rating

Jerry Pena provided GREAT customer service, was straight forward with the whole process. Got me a deal I couldn’t reject. Highly recommended. Very Helpful and joyful while doing his job! I will be returning forward with the whole process. Got me a deal I couldn’t reject. Highly recommended. Very Helpful and joyful while doing his job! I will be returning to him for my next purchase! AMAZING service ! More

by Cortezjuan1990

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Recommend Dealer

Yes

May 10, 2024 -

Mark Christopher Auto Center responded

Thank you for recognizing the exceptional customer service provided by Mark Christopher Auto Center. I'm thrilled to hear that you had a positive experience with us, and I appreciate your recommendation. I look forward to assisting you with your next purchase. See you soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 19, 2024

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Jerry Pena was ABSOLUTELY AMAZING! ! He did not judge a book by its cover, my husband went in his work clothes and boots, Jerry was about to take lunch and helped him get our dream truc ! He did not judge a book by its cover, my husband went in his work clothes and boots, Jerry was about to take lunch and helped him get our dream truck! Thank you, Jerry, for making this processed super easy, time saving and transparent! We are so happy with our new truck and will be back for mine soon! Thank you a million! More

by sjgarcia1301

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Apr 22, 2024 -

Mark Christopher Auto Center responded

I am ecstatic to hear you were able to purchase your new dream truck! At Mark Christopher Auto Center, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 17, 2024

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Jerry was an excellent sales person and very helpful with the entire process. Great experience the entire process. Great experience More

by dmeza9616

Verified Customer

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Recommend Dealer

Yes

Apr 19, 2024 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I am very happy to hear that Jerry was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 16, 2024

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Jerry listened to our needs and we are very happy with our purchase, he was patient, knowledgeable, and easy to work with. We are very satisfied! our purchase, he was patient, knowledgeable, and easy to work with. We are very satisfied! More

by pmmaas3

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Apr 18, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 12, 2024

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As soon as I walked on the dealership premises I was greeted kindly and respectfully. Jerry made sure I was satisfied with the quality of service and vehicles. greeted kindly and respectfully. Jerry made sure I was satisfied with the quality of service and vehicles. More

by daniel ramossoto

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Apr 15, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your review, Daniel! Happy customers are our goal and our mission at Mark Christopher Auto Center, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 09, 2024

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Great staff that works with you. I’ll be back for my next purchase.Thanks Johnny and Jerry I’ll be back for my next purchase.Thanks Johnny and Jerry More

by brianrojas111583

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Johnny

Apr 10, 2024 -

Mark Christopher Auto Center responded

Brian, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 25, 2024

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Jerry and JC were very helpful and made the experience stress free and very smooth. stress free and very smooth. More

by robrich1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: JC Cavazos

Mar 27, 2024 -

Mark Christopher Auto Center responded

Rob, I am pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com