Jerry Pena
Jerry Pena at Mark Christopher Auto Center

Jerry Pena | Page 16

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
164 Reviews
4.7

164 Reviews

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164 Reviews of Jerry Pena

March 14, 2023

Dealership Rating
Employee Rating

We had very pleasant dealings with Jerry and finance guy Larry. Not sure what else to say to meet the 15 word minimum. More

by Lana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry the finance guy

Mar 16, 2023

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 27, 2023

Dealership Rating
Employee Rating

The staff at Mark Christopher Chevrolet were both helpful and courteous throughout our experience buying a Chevrolet Colorado More

by ryanjamesmcmillin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Anthony Garrido, Angel Madrigal, Deanna Meschon, Jett Palos

Mar 01, 2023

Mark Christopher Auto Center responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 24, 2023

Dealership Rating
Employee Rating

This is the second time we purchased a car from this dealership. Consistent quality service. More

by jc91773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Anthony Garrido, Angel Madrigal, Deanna Meschon, Jett Palos

Feb 28, 2023

Mark Christopher Auto Center responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2023

Dealership Rating
Employee Rating

Dealership was professional. Took about an hour and a half to finally pick up the vehicle. More

by lsantillanjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2023

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 22, 2023

Dealership Rating
Employee Rating

Thank you Señor Peña for your great customer service. And thank for staying communication on updates More

by SANCHEZN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Jeff Rizzi , Matt Torres

Jan 24, 2023

Mark Christopher Auto Center responded

I sincerely appreciate your feedback. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 16, 2023

Dealership Rating
Employee Rating

Fast service, great customer service, really helpful answered my questions and was informed about everything going on More

by TONYZ28LAZARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Angel Madrigal, Jett Palos, Matt Torres

Jan 18, 2023

Mark Christopher Auto Center responded

Tony, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 13, 2023

Dealership Rating
Employee Rating

The whole team I worked with has expert knowledge of the vehicles and was given great service start to finish. More

by brad.fox28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Nick Polytarhos

Jan 18, 2023

Mark Christopher Auto Center responded

Brad, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 08, 2023

Dealership Rating
Employee Rating

I was recommended to this place by my father in law and found that he was right. Very professional place. More

by FIERRO_CLAVO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

Jan 10, 2023

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 02, 2023

Dealership Rating
Employee Rating

Great purchase experience with Nick, Jerry, and Mike. Sam the finance manager was great too. Happy customer in my new GMC Denali truck 💪🏼🙌🏼 More

by brad.fox28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Nick Polytarhos , Mike sales manager

Jan 04, 2023

Mark Christopher Auto Center responded

Thanks for this awesome review! I work hard to meet expectations like yours, and I am happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see me again for any automotive need that you might have. Until then, take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 28, 2022

Dealership Rating
Employee Rating

Had to unexpectedly do a trade with my truck, at night bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was a More

by dwin123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Tony Catalano, Anthony Garrido, Angel Madrigal, Jett Palos

Nov 30, 2022

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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