Jerry Pena | Page 16
Sales Manager
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
177 Reviews
Write a Review177 Reviews of Jerry Pena
May 12, 2023
They Went above and beyond to help me out. They really care about there customer base. They really care about there customer base. More
Other Employees Tagged: Sam Fakhouri, Nick Polytarhos
May 04, 2023
Was treated very well. Friendly and helpful staff. Nice selection of vehicles. Second time purchasing here, will come back. Friendly and helpful staff. Nice selection of vehicles. Second time purchasing here, will come back. More
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Anthony Garrido, Angel Madrigal, Deanna Meschon, Jett Palos, Rami
April 16, 2023
There was a scratch on paint was promised to fix but not fixed. Detail of truck not good dirt in back of cab. Was told they would detailed again when I bought it back but didn’t. Buying a new truck over 50k fixed. Detail of truck not good dirt in back of cab. Was told they would detailed again when I bought it back but didn’t. Buying a new truck over 50k paint and detailing should be flawless. More
March 30, 2023
They were extremely dishonest. I came for the Chevy Bolt, which was extremely hard to find because of the rebates, and that's the only reason I went through with the purchase. T I came for the Chevy Bolt, which was extremely hard to find because of the rebates, and that's the only reason I went through with the purchase. The salesman told me they were selling it for MSRP, but when I got there it had several additional charges. They even attach a scammy tracker to every vehicle and bill you $1,500 for it (you can't negotiate for them to not include it). I really don't mind the added fees, that car is getting marked up everywhere. Just be honest about it. The finance guy was the worst. He gave me a terrible interest rate (I have great credit) and he negotiated stupid add-ons by offering to lower the rate. He kept repeating the same misleading talking points and never listened to what I was telling him. I also tried to lower the interest rate by having a shorter-term loan, but he wouldn't give me any other terms than 71 months. I would never go here again. More
Other Employees Tagged: Joe Gonzalez, Sam Fakhouri, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Anthony Garrido, Angel Madrigal, Jett Palos
March 29, 2023
It’s unfortunate that most there lied and made promises that were not fulfilled. Jeff Rizza sent a generic message expressing phony regard but did not contact me. I’ve replied to his email twice however he that were not fulfilled. Jeff Rizza sent a generic message expressing phony regard but did not contact me. I’ve replied to his email twice however he has not reached out. I will not be returning to Mark Christopher Cadillac for anything. More
Other Employees Tagged: Sharron
March 29, 2023
This dealership is great to buy from they are very helpful and make sure you are very satisfied with your purchase I recommend them highly helpful and make sure you are very satisfied with your purchase I recommend them highly More
Other Employees Tagged: Joe Gonzalez, Nick Polytarhos , Anthony Garrido, Angel Madrigal, Deanna Meschon, Jett Palos

