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Jerry Pena
Jerry Pena at Mark Christopher Auto Center

Jerry Pena | Page 17

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
165 Reviews
4.7

165 Reviews

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165 Reviews of Jerry Pena

November 28, 2022

Dealership Rating
Employee Rating

Had to unexpectedly do a trade with my truck, at night bad lighting i wonder why. the vehicle I was looking at was being detailed and service had already been done. After the fact checked oil and it was a More

by dwin123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Tony Catalano, Anthony Garrido, Angel Madrigal, Jett Palos

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Nov 30, 2022

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 21, 2022

Dealership Rating
Employee Rating

Beautiful facility. It takes too long to complete the purchase. I paid cash and still had to sign at least a dozen forms. Only complaint is that we could not look at ava More

by saunders53
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

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Nov 23, 2022

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 11, 2022

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Employee Rating

The dealership was able to make sure they took care of me and got me the deal I was looking for. More

by MARIOLCEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 15, 2022

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 08, 2022

Dealership Rating
Employee Rating

They are amazing dealership. Took less than 15 minutes and done deal ! Highly recommend for people looking for a car. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 10, 2022

Mark Christopher Auto Center responded

Jason, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 04, 2022

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Employee Rating

I went to three other car dealerships and was fed a bunch of lies they wouldn’t honor what they said and I should’ve known to go to Mark Christopher first I bought seven cars from them and I should just know More

by Michaelack
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , Mike Cagey, Anthony Garrido, Angel Madrigal, Jett Palos

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Nov 08, 2022

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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