Jerry Pena | Page 3

Very organized pretty fast on finance will recommend to someone else. Customer service on track someone else. Customer service on track More

by alexrsoto79 Verified Customer Verified Customer

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What a great experience with the Mark Christopher staff of Jerry Pena and Jonathan Villa!! Felt like I had concierge service all the way. of Jerry Pena and Jonathan Villa!! Felt like I had concierge service all the way. More

by gileamos Verified Customer Verified Customer

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Excellent service from the sales personnel and management. They made every effort to maximize any possible discounts and was comfortably negotiable on the price of the vehicle. I had the displeasu management. They made every effort to maximize any possible discounts and was comfortably negotiable on the price of the vehicle. I had the displeasure of visiting one other Chevrolet dealership, which was very pressure oriented. I would not only return to Mark Christopher for a subsequent purchase, but I would also recommend their dealership to any of my friends. More

by hsranch3185 Verified Customer Verified Customer

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Nick did a great job helping us find the perfect vehicle, answered all the questions we had, and was kind enough to ride back to our home in Simi Valley to drive back the car we traded in so ended up being t answered all the questions we had, and was kind enough to ride back to our home in Simi Valley to drive back the car we traded in so ended up being the best experience we have had buying a car in a long time and recommending others to your operation!! Thank you Nick & Jerry!! Russ & Lisa Dudley More

by russdudley Verified Customer Verified Customer

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It’s been a nightmare with Mark Christopher, Cheverolet. When I bought the car the guy told me I could put 1000 down or not. I chose not to and they sent a letter to my house overnight FedEx saying that the When I bought the car the guy told me I could put 1000 down or not. I chose not to and they sent a letter to my house overnight FedEx saying that they were going to take my car from me. I was on a business trip so they kept calling and texting me as I was on my business trip and it completely destroyed my trip. Also, I have a faulty headlight that they did not tell me the car had. I bought the car in the daytime so I did not notice it. Otherwise I would not have bought the car. The headlights are very awesome on these cars, but mine keeps going out and it’s dim. Zero integrity there at Mark Christopher, Chevrolet!! Then, within a month and a half of having the car it broke down and they kept it for eight days! Cost me over $2000 in lost wages! I didn’t have money to pay my insurance since I couldn’t work for over a week , so my insurance got canceled, now I owe another $500, on top of the $500 I spent on my insurance, I’m behind on my payment, and I lost my driving job. I regret the day I walked into that place. I’ve always wanted a Cadillac but now when I go outside and look at my Cadillac, it disgust me and gives me anxiety. Mark Christopher, Chevrolet and the the staff there who harassed me and bullied me are a group of unprofessional gangsters. More

by dinogaribay Verified Customer Verified Customer

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Overall it was a great buying experience, and our sales representative Ozzie was very considerate and friendly. representative Ozzie was very considerate and friendly. More

by villa0026 Verified Customer Verified Customer

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We had a great, no hassle experience here. In fact, we ended up purchasing two vehicles within a week of each other. One was a lease which ended up being a fantastic deal and the other was a p In fact, we ended up purchasing two vehicles within a week of each other. One was a lease which ended up being a fantastic deal and the other was a purchase on a preowned vehicle that had less than 25k miles on it and in beautiful condition. We are very happy and highly recommend Alex in sales. He’s very helpful and was able to answer all our questions and helped us land two great deals on two beautiful vehicles. I highly recommend and they are currently searching for a preowned truck for a family member. Everyone here was great. Probably the best vehicle buying/leasing experience I’ve had. Five stars..! More

by RIVER4ME Verified Customer Verified Customer

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They were a great dealership to work with. Very helpful with every question I had. Very helpful with every question I had. More

by mikeeshleman20 Verified Customer Verified Customer

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Great dealership. Excellent customer service. Rami did an excellent job showing us the vehicle. Has great knowledge of the vehicles. We we're able to easily make decis Excellent customer service. Rami did an excellent job showing us the vehicle. Has great knowledge of the vehicles. We we're able to easily make decision on buying this vehicle because of his customer service. More

by lamueljj Verified Customer Verified Customer

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Absolutely great best experience fast expert level help very happy and satisfied will continue to buy my next car here very happy and satisfied will continue to buy my next car here More

by wdelaisla Verified Customer Verified Customer

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