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Jerry Pena

Overview Reviews (177)

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Jerry Pena

Jerry Pena | Page 2

Sales Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7

177 Reviews

Overview Reviews (177)

4.7

177 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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177 Reviews of Jerry Pena

May 25, 2026

Dealership Rating

Employee Rating

Great customer service understood exactly what it was I was after and made it happen for me was after and made it happen for me More

by xprerunnerx

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sam Abdelmesseh

May 25, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I appreciate your kind words about the great customer service at Mark Christopher Auto Center. It's fantastic to hear that we understood your needs and were able to make it happen for you. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 08, 2026

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Employee Rating

Excellent customer service, very happy with my purchase will be back for my next truck shout out to Jonathan click for all you've done for us over the years will be back for my next truck shout out to Jonathan click for all you've done for us over the years More

by laurag802.lg

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 08, 2026 -

Mark Christopher Auto Center responded

Thank you for your review, Laura! I'm glad to hear you had an excellent experience at Mark Christopher Auto Center and that you’re happy with your purchase. We appreciate your shout out to Jonathan and are grateful for your continued support over the years. We look forward to seeing you again for your next truck. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 03, 2026

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First time at this dealer and had the best experience. Great customer service and fast Great customer service and fast More

by Sandra

Verified Customer

Sales Price Transparency

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: JC Cavazos

May 03, 2026 -

Mark Christopher Auto Center responded

Thank you, Sandra! I truly appreciate your kind words and am thrilled to hear that you had the best experience during your first visit to Mark Christopher Auto Center. Our team is dedicated to providing great customer service and ensuring a fast and efficient process. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 30, 2026

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He was very helpful and patient and showed me all the different option for what was best for my budget different option for what was best for my budget More

by victorhf909

Verified Customer

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Recommend Dealer

Yes

Mar 31, 2026 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Victor! I’m thrilled to hear that we were helpful and patient in guiding you through the options that fit your budget. At Mark Christopher Auto Center, we strive to provide the best service possible. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 16, 2026

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It was a pleasure to buy our new Acadia from Jose and Mark Christopher dealerships.you have my business for life ! Mark Christopher dealerships.you have my business for life ! More

by mrman1m

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, Sam Abdelmesseh, Matt Flores, Luis Morales, Jose Enciso, Edgar Inchaurregui

Mar 17, 2026 -

Mark Christopher Auto Center responded

Thank you for your review! I’m glad you had a great experience buying your new GMC Acadia with Jose and that your loyalty to Mark Christopher Auto Center is appreciated. We look forward to serving you for many years to come! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 12, 2026

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Reliable, trust worthy and provide updates tehiughtojt the entire process. I felt heard and provide me a rental the entire process. I felt heard and provide me a rental More

by ALEXISPENA1972

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick Polytarhos, Chelsea Jose

Mar 13, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Alexis! I’m thrilled to hear that you found Mark Christopher Auto Center reliable and trustworthy during your experience. It's great to know that you felt heard and were provided updates throughout the process, along with a rental. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 06, 2026

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I had a great experience purchasing my car on Valentine’s Day with Alex. Alex gave us a tour of Mark Christopher and knew how to answer our questions. He provided excellent customer service and made ever Day with Alex. Alex gave us a tour of Mark Christopher and knew how to answer our questions. He provided excellent customer service and made everything smooth and easy. More

by julie.borquez1979

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Alexis Joya

Mar 06, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Julie! I'm thrilled to hear that you had a great experience purchasing your car on Valentine's Day with Alex at Mark Christopher Auto Center. Our team strives to provide excellent customer service, and it's fantastic to know that Alex made the process smooth and enjoyable for you. I appreciate your feedback, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 02, 2026

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Best service ever Sergio was so straight forward and helped me find exactly what I wanted, Sergio went out of his way to get me the best deal and I’m highly satisfied with his service, if I ever plan to helped me find exactly what I wanted, Sergio went out of his way to get me the best deal and I’m highly satisfied with his service, if I ever plan to purchase a vehicle Sergio will be the first person I call More

by mattcon39

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Joe Gonzalez, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez, JT Trimble, JC Cavazos, Matt Flores, Luis Morales , Sergio Rodriguez

Mar 03, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Matt! I'm thrilled to hear about your positive experience with Sergio at Mark Christopher Auto Center. It's great to know he was able to help you find exactly what you wanted and secure the best deal for you. I truly appreciate your feedback, and we look forward to assisting you again in the future. Don't hesitate to reach out when you're ready for your next vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 14, 2026

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Great customer service. Everyone was very nice and friendly. Transaction was very smooth. Jerry and Alex were amazing. Everyone was very nice and friendly. Transaction was very smooth. Jerry and Alex were amazing. More

by cervantesj2513

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Alex was a great salesperson

Jan 14, 2026 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am pleased to hear that you experienced great customer service and found our team, including Jerry and Alex, to be friendly and helpful. It’s our goal at Mark Christopher Auto Center to ensure every transaction is smooth and enjoyable. I appreciate your kind words, and we look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 28, 2025

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Jerry was really helpful listen carefully what we wanted and looking for great service ! Thank you and looking for great service ! Thank you More

by rval2

Verified Customer

Sales Price Transparency

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Cesar Valenzuela

Dec 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that Jerry provided you with helpful and attentive service at Mark Christopher Auto Center. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com