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Jerry Pena
Jerry Pena at Mark Christopher Auto Center
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Jerry Pena | Page 4

Internet Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Jerry Pena

January 08, 2024

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Employee Rating

Would not recommend, was somewhat disappointed. Overall I needed vehicle but a lot was misunderstood More

by marcettalewis7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Garrido

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Jan 10, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me directly at your earliest convenience so we can resolve your concerns. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 07, 2024

Dealership Rating
Employee Rating

Very smooth transaction. Very pleased with the Salesman. Transaction went very smoothly. I would definitely recommend them to family and friends. More

by KEN@UNLIMITEDLIFTTECH.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Jan 09, 2024

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, Ken. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 02, 2024

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Employee Rating

Jerry gave us exact service and was very helpful in helping me find the truck I was looking for. More

by brianrojas2rs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

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Jan 03, 2024

Mark Christopher Auto Center responded

Thank you for taking the time to write this 5-star review, Brian. I strive to provide courteous service to all our guests and I am glad to hear that Jerry helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 10, 2023

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Employee Rating

This dealership is easy to work with and the customer always comes first. Jerry Pena is very knowledgeable and explains all the features of our new Caddy More

by auntebecky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Lee

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Dec 12, 2023

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 06, 2023

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Employee Rating

100% satisfied. Jerry was knowledgeable, & helpful. He made our experience Smooth & hastle free. Very professional More

by VLua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri , Lloyd Beardsley

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Dec 07, 2023

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 04, 2023

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Employee Rating

Jerry's the man, would suggest for anyone to do business with him. Thanks Jerry! More

by sales@layer1usa.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 06, 2023

Mark Christopher Auto Center responded

Thank you for taking the time to share your kind feedback about Jerry. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 27, 2023

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Employee Rating

Sales department is awesome and they help with finding the right truck for you. Also, finance department doesn’t take long like others. More

by CORTESGABRIEL525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Polytarhos

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Nov 29, 2023

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new truck. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 20, 2023

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Employee Rating

Mike Rodriguez and Jerry Pena are the #1 sellpersons u guys have and the best in ur business More

by jessemesa54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Nov 22, 2023

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 09, 2023

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Employee Rating

Great customer skills and knowledgeable! We had our two little girls with us and he was very patient and sweet with them as well. More

by rasconj097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 11, 2023

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 17, 2023

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Employee Rating

My vehicle was dropped off to be serviced and at no point was i notified about when my vehicle would be returned. I kept have to calling to get an update on my vehicle and when i spoke with a representative More

by GUSVIRAMONTES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez, Jeff Rizzi, Nick Polytarhos, Albert Rodriguez, Joel Rodriguez , JT Trimble , Anthony Garrido, Jett Palos

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Sep 20, 2023

Mark Christopher Auto Center responded

I’d like to thank you for sharing details of your recent experience at our dealership, Gus. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Sep 20, 2023

GUSVIRAMONTES8 responded

No thank you I want nothing to do with anyone from this dealership or company ever again please remove me from any mailing lists and stop contacting me.

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