Jesse Friedman | Page 14

Jesse from the service department is most certainly a gem. He thinks outside the box and does his best to find solutions that bring great results. gem. He thinks outside the box and does his best to find solutions that bring great results. More

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We just bought our 2nd Subaru from Tucson Subaru and it was another excellent experience. Our sales rep, Robert Pedroza, was a pleasure to work with - responsive, helpful and very personable. We have used was another excellent experience. Our sales rep, Robert Pedroza, was a pleasure to work with - responsive, helpful and very personable. We have used their service department for all maintenance and repairs and will continue to do so with our new Outback. A terrific free service offered by the dealership called love encore delivery had us spend time with the specialist, Darla, acquainting is with all the new features of our Outback. She helped us set up everything from Bluetooth to seat positions and the touch screen. Her patience with us was most appreciated and had helped us thoroughly enjoy our new car. We can’t say enough good things about Tucson Subaru. More

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Despite a very busy department and technical difficulties with computer systems down, my service advisor Jesse Friedman remained calm, patient, polite and even maintained his sense of humor! Thank you! with computer systems down, my service advisor Jesse Friedman remained calm, patient, polite and even maintained his sense of humor! Thank you! More

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Great job by the service advisor Jesse and the Tucson Subaru mechanics. Mr. Jesse kept me up-to-date with a repair progress - needs, changes, solutions, and estimated finish time. Thank you to the Tucs Subaru mechanics. Mr. Jesse kept me up-to-date with a repair progress - needs, changes, solutions, and estimated finish time. Thank you to the Tucson Subaru mechanics and its service team. More

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This is the best car dealership with which I have interacted in my life, and I'm 74. Each employee is grounded, professional, knowledgeable and friendly. Jesse Friedman, Service advisor, was attenti interacted in my life, and I'm 74. Each employee is grounded, professional, knowledgeable and friendly. Jesse Friedman, Service advisor, was attentive to and addressed my concerns. My visit was effortless, not stressful. Thank you! A shout out to Roman - very helpful. More

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When I learned that my usual Service Advisor was on vacation, I asked for Jesse Friedman because I have observed his interactions with customers in the past and admired his customer service skills. Jes vacation, I asked for Jesse Friedman because I have observed his interactions with customers in the past and admired his customer service skills. Jesse responded immediately and even helped me figure out what coupon to use for maximum value. He kept me appraised on the progress of my service including leaking A/C o-rings which was discovered by his mechanic. Jesse had me back on the road in a reasonable amount of time considering all the work that was performed on my Forester (CVTF flush, all-wheel alignment and A/C o-rings replaced). Another excellent service experience at Tucson Subaru. More

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The required maintenance on my 2016 Crosstrek was completed much faster than expected and I was back home in no time. Thanks, folks! Great job. completed much faster than expected and I was back home in no time. Thanks, folks! Great job. More

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Subaru has the best employees! Jesse was very friendly and efficient checking me in for additions after new purchase. He had my car waiting for me when I picked it up. and efficient checking me in for additions after new purchase. He had my car waiting for me when I picked it up. More

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TTThe Dealership is all about the people and service. I TT The Dealership is all about the people and service. I needed to get my condenser checked. I called Jesse Friedman who works In the service Dep TT The Dealership is all about the people and service. I needed to get my condenser checked. I called Jesse Friedman who works In the service Department. He is all about service and explains in detail what needs to be done. He offered a Loaner vehicle which I appreciated but did not need. He called and gave me an update. Mr. Friedman and the technicians are outstanding. In this day and age where customer service is lacking. Tucson Subaru service and Product are State of the Art. 1 More

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Jesse Friedman (Service Advisor) was absolutely wonderful and professional. He truly went above and beyond in assisting us today with our 90K checkup. We were able to make clear decisions regarding service and professional. He truly went above and beyond in assisting us today with our 90K checkup. We were able to make clear decisions regarding services with no pressure or hype. It's uncommon to see this level of courtesy and integrity. I rarely go through the effort of rating an experience but Jesse deserves acknowledgement. Thanks! More

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