Jesse Gutierrez
Jesse Gutierrez at Corwin Ford of Tri-Cities

Jesse Gutierrez

Quick Lane Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of Jesse Gutierrez

December 09, 2025

Dealership Rating
Employee Rating

Service was adequate, but ever since they let Jesse go from the service department I feel like I don’t get that personalized service that I’m used to and I don’t have trust in the guys that are behind the More

by tony.schwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 10, 2025

Corwin Ford of Tri-Cities responded

Thank you for this feedback, Tony. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Angela Hancock, Service Manager

November 20, 2025

Dealership Rating
Employee Rating

Having to call last minute to fix my truck. They took care as always and got me back n the road. Thank you More

by tcs71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2025

Corwin Ford of Tri-Cities responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

October 12, 2025

Dealership Rating
Employee Rating

Juan always returns my calls and staff is always there to help with any questions. More

by COOLMEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Orozco, Maia Solferino

Oct 12, 2025

Corwin Ford of Tri-Cities responded

Thanks for sharing about your experience with Corwin Ford of Tri-Cities. We appreciate your business and hope to see you again soon! Angela Hancock, Service Manager

October 09, 2025

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Employee Rating

I just did my oil change at Corwin Ford Tri-Cities and had a great experience! Everything was quick, smooth, and professional. Noah took great care of me, super friendly, helpful, and made sure my vehicle More

by LAU1AYALAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Corwin Ford of Tri-Cities responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Corwin Ford of Tri-Cities to be a positive one. Please don't hesitate to reach out if you need anything else. Angela Hancock, Service Manager

October 04, 2025

Dealership Rating
Employee Rating

A great representative that meets the needs of customers by providing a quality and a quick service to those. More

by Cody C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cornejo, Noah Benavides

Oct 04, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

September 19, 2025

Dealership Rating
Employee Rating

Great friendly knowing likable appreciated on time professionally done with minimal time and thanks for the service More

by nancybucklin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

September 17, 2025

Dealership Rating
Employee Rating

Jesse G. was very helpful & friendly. He helped w/questions I had re: technology in my car. Very polite & knowledgeable.:) More

by NICANDTWINS2
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez

Sep 18, 2025

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

September 02, 2025

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Jesse is always kind and courteous. My vehicle is always serviced in a timely manner. More

by CHRISTINAFULLER1730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides, Josue Alvarez

Sep 02, 2025

Corwin Ford of Tri-Cities responded

Thank you for choosing Corwin Ford of Tri-Cities. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Angela Hancock, Service Manager

August 30, 2025

Dealership Rating
Employee Rating

The whole experience was great! It was super easy to schedule an appointment for my vehicle (got in the next day), easy drop off, text communication the entire time. Friendly, effic More

by MelissaO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Benavides

Aug 30, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

August 25, 2025

Dealership Rating
Employee Rating

I was pleased with the oil change service I received. Ford treats its customers with courtesy and are thorough in all our needs and service is top quality. I’m am thankful for Josue for pleasantly taking More

by LEANDROGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josue Alvarez

Aug 25, 2025

Corwin Ford of Tri-Cities responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Corwin Ford of Tri-Cities. Angela Hancock, Service Manager

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