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Meghan Smiley
Meghan Smiley at Serra Toyota of Decatur

Meghan Smiley

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Meghan Smiley

October 23, 2026

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Always great service good always nice and helpful appreciate you having a dealership this close More

by Phillipgarrison56
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Recommend Dealer
Yes
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Oct 23, 2026

Serra Toyota of Decatur responded

Thank you for your kind words. We appreciate your support and are glad to be conveniently located for you. Serra Toyota Decatur values your business. Michael McLeod General Manager 256-340-0330

October 17, 2026

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Went to Serra Toyota for routine oil change. Even though they we very busy, it didn’t take too long. They also ordered parts for a recall that I didn’t realize I needed. They were friendly and k More

by Carol Pharr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Steve Gremaux, Rachel Falls, Noah Rohan, Jesse Harrison

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Oct 18, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our oil change service and recall support. We appreciate your recognition of our team's efforts at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 08, 2026

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Good service at a good price. Friendly people and kept you up to date on car. More

by woodand becca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Steve Gremaux, Rachel Falls, Noah Rohan, Jesse Harrison

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Oct 08, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We appreciate your recognition of our service and communication at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 07, 2026

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Our xxxxxxwas purchased 18 years ago at Serra and still runs beautifully. The repair dept is professional, incredibly polite, and treated me like family ! More

by markpetteymusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Rohan

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Oct 07, 2026

Serra Toyota of Decatur responded

Thank you for your long-term trust in Serra Toyota Decatur. We appreciate your kind words about our repair department and service. Your loyalty means a lot to us. Michael McLeod General Manager 256-340-0330

October 04, 2026

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They are very helpful and friendly. I have no complaints and always get a great deal More

by Buff64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Steve Gremaux

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Oct 04, 2026

Serra Toyota of Decatur responded

Thank you for your positive feedback. We appreciate your kind words about our helpful and friendly team at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 01, 2026

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Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! More

by jennyhasha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Steve Gremaux, Rachel Falls, Noah Rohan, Jesse Harrison , Haylee Adamson

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Oct 01, 2026

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur and for your kind words about our service. We appreciate your loyalty and are glad to be your preferred dealership. Michael McLeod General Manager 256-340-0330

September 26, 2026

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The tire pressure light warning was addressed, but the forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. More

by leejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Steve Gremaux, Rachel Falls, Noah Rohan, Jesse Harrison , Haylee Adamson

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Sep 26, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We appreciate you bringing the forward radar issue to our attention. Our team at Serra Toyota Decatur looks forward to assisting you further when you return. Michael McLeod General Manager 256-340-0330

September 24, 2026

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Very nice friendly respectable love it I would recommend everybody to go to the dealership More

by elizabethjones20304050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Steve Gremaux, Rachel Falls, Noah Rohan, Jesse Harrison , Haylee Adamson

Print
Sep 24, 2026

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your kind words about our team. Michael McLeod General Manager 256-340-0330

September 19, 2026

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Employee Rating

Always use this dealership for all my Toyota services. Very professional and friendly staff. They treat you like family. Would recommend to anyone in the area to try them out. More

by debone8848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum, Steve Gremaux

Print
Sep 19, 2026

Serra Toyota of Decatur responded

Thank you for your recommendation and kind words about our team. We appreciate your loyalty to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 18, 2026

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Employee Rating

The service department is always efficient and professional. Super easy to work with and do a great job. More

by jts0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 18, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our service team's professionalism and efficiency. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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