Meghan Smiley
Meghan Smiley at Serra Toyota of Decatur

Meghan Smiley

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.8
18 Reviews
4.8

18 Reviews

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18 Reviews of Meghan Smiley

October 04, 2026

Dealership Rating
Employee Rating

They are very helpful and friendly. I have no complaints and always get a great deal More

by Buff64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Steve Gremaux

Oct 04, 2026

Serra Toyota of Decatur responded

Thank you for your positive feedback. We appreciate your kind words about our helpful and friendly team at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

October 01, 2026

Dealership Rating
Employee Rating

Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! More

by jennyhasha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2026

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur and for your kind words about our service. We appreciate your loyalty and are glad to be your preferred dealership. Michael McLeod General Manager 256-340-0330

September 26, 2026

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Employee Rating

The tire pressure light warning was addressed, but the forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. More

by leejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We appreciate you bringing the forward radar issue to our attention. Our team at Serra Toyota Decatur looks forward to assisting you further when you return. Michael McLeod General Manager 256-340-0330

September 24, 2026

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Very nice friendly respectable love it I would recommend everybody to go to the dealership More

by elizabethjones20304050
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

Serra Toyota of Decatur responded

Thank you for recommending Serra Toyota Decatur. We appreciate your kind words about our team. Michael McLeod General Manager 256-340-0330

September 19, 2026

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Always use this dealership for all my Toyota services. Very professional and friendly staff. They treat you like family. Would recommend to anyone in the area to try them out. More

by debone8848
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum, Steve Gremaux

Sep 19, 2026

Serra Toyota of Decatur responded

Thank you for your recommendation and kind words about our team. We appreciate your loyalty to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 18, 2026

Dealership Rating
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The service department is always efficient and professional. Super easy to work with and do a great job. More

by jts0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our service team's professionalism and efficiency. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

September 02, 2026

Dealership Rating
Employee Rating

It’s actually pleasurable to get my car/truck worked on at Serra. Everyone is helpful, nice, and cheerful. The waiting room is also comfortable. More

by Wilson890299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone

Sep 02, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience. We're glad our team and waiting area met your expectations. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 30, 2026

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Prompt, courteous professional service! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! More

by FatalStar
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism at Serra Toyota Decatur. We appreciate your feedback and are glad the service manager addressed your questions thoroughly. If you have any further concerns, please feel free to contact us directly. Michael McLeod General Manager 256-340-0330

August 27, 2026

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Employee Rating

The welcome was friendly and receptive. Issues with my vehicle and service recommendations were explained clearly, including their estimated labor and cost. More

by A
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with Serra Toyota Decatur. We appreciate your feedback on our clear communication and friendly welcome. Please contact us directly if you have any further concerns or questions. Michael McLeod General Manager 256-340-0330

August 18, 2026

Dealership Rating
Employee Rating

I purchased my vehicle in Decatur although I live in Madison. I called about service information. I spoke with Latonya. She was so friendly and helpful I decided to have my vehicle serviced at Serra Toy More

by M Fitzgerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Latonya

Aug 18, 2026

Serra Toyota of Decatur responded

Thank you for choosing Serra Toyota Decatur for your service needs. We're glad our team could assist you well. We appreciate your trust and the drive from Madison. Michael McLeod General Manager 256-340-0330

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