Jesse Harrison
Jesse Harrison at Serra Toyota of Decatur

Jesse Harrison | Page 2

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.8
79 Reviews
4.8

79 Reviews

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79 Reviews of Jesse Harrison

September 11, 2026

Dealership Rating
Employee Rating

I recently took my truck to Sera Toyota of Decatur for service and was very satisfied with the experience. The service was handled professionally, communication was good, and everything was taken care of More

by jim.kent73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Haylee Adamson

Sep 11, 2026

Serra Toyota of Decatur responded

Thank you for sharing your positive experience with Serra Toyota Decatur. We appreciate your trust in our service and look forward to assisting you again. Michael McLeod General Manager 256-340-0330

September 11, 2026

Dealership Rating
Employee Rating

Always polite and helpful. They also don’t push a bunch of service you DO NOT NEED! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gremaux , Haylee Adamson

Sep 11, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's approach. We appreciate your feedback about the service at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 31, 2026

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Employee Rating

We've bought all our vehicles here since 2005. And we've always used George Jones when we wanted to buy. More

by dawn.dunaway1959
Recommend Dealer
Yes
Aug 31, 2026

Serra Toyota of Decatur responded

Thank you for your long-term loyalty to Serra Toyota Decatur. We appreciate your continued business and feedback. Please contact us if there’s anything we can assist with. Michael McLeod General Manager 256-340-0330

August 30, 2026

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Employee Rating

Prompt, courteous professional service! The service manager is the consumate professional and answered all questions and let me know of additional services which U greatly appreciated! More

by FatalStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism at Serra Toyota Decatur. We appreciate your feedback and are glad the service manager addressed your questions thoroughly. If you have any further concerns, please feel free to contact us directly. Michael McLeod General Manager 256-340-0330

August 21, 2026

Dealership Rating
Employee Rating

Making appointments are quick and easy. Staff is very professional, knowledgeable and helpful. Nice accommodating waiting lounge. More

by rustyandbilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Serra Toyota of Decatur responded

Thank you for your positive feedback. We're glad our team and waiting lounge met your expectations. We appreciate you choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 19, 2026

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Employee Rating

Friendly and knowledgeable staff that is thorough with no surprises. I would purchase new or used from this dealership based on my experience with the service department. More

by lou_allegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gremaux

Aug 19, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our service department. We appreciate your trust in Serra Toyota Decatur for both new and used purchases. Your feedback is valued. Michael McLeod General Manager 256-340-0330

August 17, 2026

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Employee Rating

Very fast service - had me in and out before I knew that the work was done More

by Wolvie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our fast service. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 17, 2026

Dealership Rating
Employee Rating

Easy to get in for service no appointment needed for Saturday service. Advisor was friendly, dont recall name. Odd that he didn't review the inspection video before asking for service recs. Overall time More

by Adam.m.cloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Serra Toyota of Decatur responded

Thank you for sharing your experience with our Saturday service at Serra Toyota Decatur. We appreciate your feedback about the inspection process and are glad the overall visit met your expectations. Michael McLeod General Manager 256-340-0330

August 09, 2026

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Employee Rating

Friendly service staff comfortable waiting room. Staff keeps you informed of what they are doing More

by Dianespurington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum, Rachel Falls

Aug 11, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's communication and comfortable waiting area. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 08, 2026

Dealership Rating
Employee Rating

Kim, Lisa, and Jessie made the experience amazing. They made the atmosphere warm and welcoming. More

by Adelavillarreal777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone , Lisa

Aug 11, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team at Serra Toyota Decatur. We’re glad the atmosphere felt warm and welcoming. Your feedback is appreciated. Michael McLeod General Manager 256-340-0330

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