Steve Gremaux

They are very helpful and friendly. I have no complaints and always get a great deal I have no complaints and always get a great deal More

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The employees are consistently professional and do excellent work every time. Excellent service and sales department. Highly recommend them. excellent work every time. Excellent service and sales department. Highly recommend them. More

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Best place to buy a vehicle and service department is excellent! I live in shoals and drive to Decatur because they are the best!! excellent! I live in shoals and drive to Decatur because they are the best!! More

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My check tire light came on, since I travel to Atlanta quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in wit quite a lot I needed to make sure I hadn’t picked up a nail or other metal fragment on the highway. They were very busy but took my car right in without an appointment and had everything checked out within an hour. The crew in the repair department are always courteous and helpful! I appreciate the team at Serra Toyota in Decatur Alabama. More

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Steve was fantastic. He made the whole service experience quick, easy, and genuinely enjoyable. He was funny, honest, straightforward, and very reasonable. I felt no pres He made the whole service experience quick, easy, and genuinely enjoyable. He was funny, honest, straightforward, and very reasonable. I felt no pressure. He also took care of a quick reset on my windows and didn’t even charge me for it. It’s refreshing to deal with someone you can actually trust. I’d absolutely recommend Steve to anyone needing service in Decatur. More

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The tire pressure light warning was addressed, but the forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. forward radar wasn’t. The cruise control does not work with it in failure. I’ll bring the truck back early next week to see what is the problem. More

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Very nice friendly respectable love it I would recommend everybody to go to the dealership everybody to go to the dealership More

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The service was quick and efficient. The person pointed out that there were snacks and coffee in the waiting room. There weren’t any snacks and it was a bit messy. There was some confusi The person pointed out that there were snacks and coffee in the waiting room. There weren’t any snacks and it was a bit messy. There was some confusion on where I was supposed to check out, that was a bit frustrating but not that pressing. More

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Wonderful customer service. I did have to wait quite a long time but I didn’t have an appointment so that was my fault. I did have to wait quite a long time but I didn’t have an appointment so that was my fault. More

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Always use this dealership for all my Toyota services. Very professional and friendly staff. They treat you like family. Would recommend to anyone in the area to try them out. Very professional and friendly staff. They treat you like family. Would recommend to anyone in the area to try them out. More

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