Steve Gremaux
Steve Gremaux at Serra Toyota of Decatur

Steve Gremaux

Service Advisor

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of Steve Gremaux

July 18, 2026

Dealership Rating
Employee Rating

Friendly and competent in their work. Always willing to fit me in their busy schedule which is very customer focused. More

by kelvinlm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efforts. We aim to keep our schedule customer-focused. We appreciate your support of Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 16, 2026

Dealership Rating
Employee Rating

Very helpful, got me a great deal on my trade in, and my new 2026 4Runner. He is definitely the best one to replace my former salesman (untimely departure to another location) for my needs. More

by childers1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2026

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team could assist with your trade-in and new 2026 4Runner. We appreciate your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 23, 2025

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“Excellent customer service! The team went above and beyond to take care of both me and my car, even though I didn’t purchase it from them. Truly impressed by their professionali More

by marquesemerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Serra Toyota of Decatur responded

We're really pleased to hear about the excellent customer service you received from our team at Serra Toyota Decatur. Thank you for sharing your kind words! Michael McLeod General Manager 256-340-0330

May 15, 2025

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Employee Rating

Had a coolant valve go out that was under warranty, part was ordered, and installed on the next day. Great service in a timely manner. More

by Shawnmarshallfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Rohan

May 26, 2025

Serra Toyota of Decatur responded

We appreciate your feedback on our service. Our team is glad to hear you're satisfied with the timely repair of the coolant valve at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 14, 2025

Dealership Rating
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Nice, friendly staff. Good coffee. Service is fairly fast if they are not extremely busy. More

by drusk31975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Serra Toyota of Decatur responded

Thank you for your feedback. We're glad our team and amenities made a positive impression during your visit to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 03, 2025

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I love Serra Toyota! The sales and service team are all fantastic! They have customer service down to a fine art. Always helpful and accommodating. It has always been a “ More

by Lbachant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Serra Toyota of Decatur responded

We're glad to hear you've had positive experiences with our team and service. We appreciate your kind words, and hope you continue to enjoy your visits to Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 03, 2025

Dealership Rating
Employee Rating

Great service with very knowledgeable and friendly staff. Fast and accurate service every time with a smile. More

by Scott T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael McLeod

May 04, 2025

Serra Toyota of Decatur responded

Thank you for your kind words about our team at Serra Toyota Decatur. We're happy to hear that you consistently experience great service with us. We hope to continue meeting your expectations. Michael McLeod General Manager 256-340-0330

April 24, 2025

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Employee Rating

Nice, friendly, courteous. Treat you with good respect. Would recommend for service.. Salesmen are the best. More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Keenum , Skyler Watkins, Jeremy Pounds

Apr 28, 2025

Serra Toyota of Decatur responded

We're glad you had a positive experience with our team at Serra Toyota Decatur. Thank you for the recommendation and your kind words about our services and salesforce. Michael McLeod General Manager 256-340-0330

April 23, 2025

Dealership Rating
Employee Rating

Wonderful customer service, wonderful people. They delivered what they promised in a reasonable time. Highly recommend More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Brian Keenum, Meghan Smiley, Noah Rohan , Antoine Pyfrom

Apr 24, 2025

Serra Toyota of Decatur responded

We appreciate your recommendation and kind words about our team at Serra Toyota Decatur. We're glad you had a great experience with us. Michael McLeod General Manager 256-340-0330

April 18, 2025

Dealership Rating
Employee Rating

I initially got my car serviced at Serra Toyota because I had such a good experience when I bought it (here). My experience with the Service Department is just as positive as my experience with the Sales Dep More

by asacct1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2025

Serra Toyota of Decatur responded

We're pleased to hear your positive feedback about both our sales and service departments. It's great to know you had a speedy and reasonably priced service with our team. We're committed to maintaining the high standard of dignity and respect you mentioned at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

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