Jessica Charles | Page 8

Hi,I'm not happy with the car the give,its been one week since I bought the car .the car is really small .they wanna change it since I bought the car .the car is really small .they wanna change it More

by FRANCESCAPIERRE877 Verified Customer Verified Customer

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Amazing Car Buying Experience It takes a village to buy a car...1st & most important is do your homework. Know what you want, try before you buy, & understand the value & finance. It takes a village to buy a car...1st & most important is do your homework. Know what you want, try before you buy, & understand the value & finance. My daughter helped me with this. After 2 weeks and tiresome journeys, Yanelli Vargas, a tenacious and lovely Internet Sales Advisor called me and asked what I was interested in & put me in touch with her Internet Sales Manager Jessica Charles. I told Jessica I was looking for a 2020 Sportage EX with Premium Package..& I wanted to finance. She asked what price would make me happy....Jessica made me happy. In fact, I didn't believe her until I actually signed the deal. I made an appointment & was warmly greeted at the door by Jessica and her General Manager Steve Gutstein. They introduced me to my Sales Advisor Kermit Graham...Did I say "OUTSTANDING" Sales Advisor? Kermit was clear & precise about The Sportage and features, and during my demonstration, pointed things out that I would surely have missed. I went back to Jessica and thought for sure that the numbers we discussed would be higher...They were absolutely as promised . Now Hollywood is a 45 min ride from Delray Beach where I live, but service is everything, including the 3 year "Free" service. Because other dealerships closer to where I live did not provide anything close to my experience, I went with Hollywood. The color combo I wanted was more challenging. Silver with light interior... Would you believe my local dealership wanted to charge me to get the car? Hollywood got the car & Kermit drove it to Delray Beach to deliver it along with a comprehensive tutorial . Robert Pena gave me a fab deal on the cosmetic insurance & George from parts calle4d me to let me know the netting I was promised was on its way. To my point, I had a fabulous new car buying experience that included the Entire Village from Hollywood Kia. Let me also say...I LOVE MY CAR. More

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A surprising wonderful experience leasing my 2020 Kia Soul. Everything was ready when we arrived and the wait was not bad. Everyone was attentive and professional. Can’t remember all the names Soul. Everything was ready when we arrived and the wait was not bad. Everyone was attentive and professional. Can’t remember all the names More

by CArmen Verified Customer Verified Customer

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