Jessica Charles | Page 7

Amazing customer service. Went above and beyond to deliver the car I wanted. Even offered more than I expected. Would definitely return and recommend this dealer to my family and friends. deliver the car I wanted. Even offered more than I expected. Would definitely return and recommend this dealer to my family and friends. More

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She recently helped me buy a new car, it was the best experience I’ve ever had. Super efficient, persuasive, and professional. Keep it up! experience I’ve ever had. Super efficient, persuasive, and professional. Keep it up! More

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Easy, Fast, and very Efficient - My salesperson Garfield was amazing. Made the process of getting the car I wanted smooth and no stress. 5 stars was amazing. Made the process of getting the car I wanted smooth and no stress. 5 stars More

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Liars and cheater of Hollywood Kia is more like it!!! You cant believe a word they say. I wanted a 5 year loan, they put in a 6 year loan, More interest for them... i tell them i don't want anything extra t cant believe a word they say. I wanted a 5 year loan, they put in a 6 year loan, More interest for them... i tell them i don't want anything extra they push for what they said would only amount to $5 dollars a month, that adds up to $360 dollars total, they put in $1,300 dollars. Since 2014 I've had a Kia, There's no doubt in my mind that this will be my last. I'll go anywhere else for any other car, I'll never buy a thing from the cheating Hollywood Kia. Sean is the biggest lair of them all, CHEAT. More

by WILLIAM.RIOS50 Verified Customer Verified Customer

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True service that cannot be beat! Valet service at its finest! Thank you to everyone who made it happen! There isn't another place to go! finest! Thank you to everyone who made it happen! There isn't another place to go! More

by samsellsaudi Verified Customer Verified Customer

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Such a pleasant experience! Wound up with a much nicer model than i went in to look at! Hollywood Kia's no dealer fee and 3 years free Maintenance is what brought me in. All staff was super helpful and fr model than i went in to look at! Hollywood Kia's no dealer fee and 3 years free Maintenance is what brought me in. All staff was super helpful and friendly! The finance manager wound up calling me the next day with an even better rate! I will be recommending any of my friends and family to this dealership in the future. Thank you! More

by MCARROLL0680 Verified Customer Verified Customer

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I am very satisfied by the attentive and thoughtful serviced provided y Michael Bordeaux, he definitely went beyond to see what need to be done and get my deal closed in a timely fashion manner serviced provided y Michael Bordeaux, he definitely went beyond to see what need to be done and get my deal closed in a timely fashion manner More

by MARWEIN2010 Verified Customer Verified Customer

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I have purchased two vehicle from Hollywood Kia, the Manager, and sales rep was awesome, respectful, and did everything in a great positive note, I’ll be back again, and again. Manager, and sales rep was awesome, respectful, and did everything in a great positive note, I’ll be back again, and again. More

by MRODRIGUEZ33 Verified Customer Verified Customer

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Hi,I'm not happy with the car the give,its been one week since I bought the car .the car is really small .they wanna change it since I bought the car .the car is really small .they wanna change it More

by FRANCESCAPIERRE877 Verified Customer Verified Customer

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Amazing Car Buying Experience It takes a village to buy a car...1st & most important is do your homework. Know what you want, try before you buy, & understand the value & finance. It takes a village to buy a car...1st & most important is do your homework. Know what you want, try before you buy, & understand the value & finance. My daughter helped me with this. After 2 weeks and tiresome journeys, Yanelli Vargas, a tenacious and lovely Internet Sales Advisor called me and asked what I was interested in & put me in touch with her Internet Sales Manager Jessica Charles. I told Jessica I was looking for a 2020 Sportage EX with Premium Package..& I wanted to finance. She asked what price would make me happy....Jessica made me happy. In fact, I didn't believe her until I actually signed the deal. I made an appointment & was warmly greeted at the door by Jessica and her General Manager Steve Gutstein. They introduced me to my Sales Advisor Kermit Graham...Did I say "OUTSTANDING" Sales Advisor? Kermit was clear & precise about The Sportage and features, and during my demonstration, pointed things out that I would surely have missed. I went back to Jessica and thought for sure that the numbers we discussed would be higher...They were absolutely as promised . Now Hollywood is a 45 min ride from Delray Beach where I live, but service is everything, including the 3 year "Free" service. Because other dealerships closer to where I live did not provide anything close to my experience, I went with Hollywood. The color combo I wanted was more challenging. Silver with light interior... Would you believe my local dealership wanted to charge me to get the car? Hollywood got the car & Kermit drove it to Delray Beach to deliver it along with a comprehensive tutorial . Robert Pena gave me a fab deal on the cosmetic insurance & George from parts calle4d me to let me know the netting I was promised was on its way. To my point, I had a fabulous new car buying experience that included the Entire Village from Hollywood Kia. Let me also say...I LOVE MY CAR. More

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