Jessica Matos | Page 5

As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More

by SANDYROBINSON32 Verified Customer Verified Customer

Print

Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More

by bkreynolds32 Verified Customer Verified Customer

Print

I appreciated the clear communication and excellent service. I was also impressed with short wait times. service. I was also impressed with short wait times. More

by PAULHOFFERBERT Verified Customer Verified Customer

Print

The scheduler and the tall young man who picked up my vehicle (I don't walk easily) were both helpful and communicated well. I loved the service video I was sent. On a minor note...when someone picks vehicle (I don't walk easily) were both helpful and communicated well. I loved the service video I was sent. On a minor note...when someone picks up the car, PLEASE train them to put everything back as they found it. This morning, I almost fell into the drivers' seat because it was too low, but that was easy to adjust. Then I had to adjust the height of the steering wheel AND the rear view mirror AND the radio. Thank you. More

by LFRY104 Verified Customer Verified Customer

Print

I needed an unscheduled service due to a flat tire it was provided. In a timely, friendly and professional manner. Excellent service thank you. was provided. In a timely, friendly and professional manner. Excellent service thank you. More

by SBS23464 Verified Customer Verified Customer

Print

Everything was done in a friendly and professional manner. Communication was timely and thorough. Great experience! manner. Communication was timely and thorough. Great experience! More

by jimmyvick1357 Verified Customer Verified Customer

Print

Everything went smoothly and quickly. Everyone was very friendly and helpful. I will come again. Everyone was very friendly and helpful. I will come again. More

by kfharbaugh Verified Customer Verified Customer

Print

Randy Marion has customer excellence down to a T. Their service team is friendly and efficient and communicate well. From sales to service we have always had a great experience at Randy Marion Suba Their service team is friendly and efficient and communicate well. From sales to service we have always had a great experience at Randy Marion Subaru. More

by ANNDREA Verified Customer Verified Customer

Print

I drive 2 hours to get my car serviced at Randy Marion Subaru. Jessica is always so friendly and helpful and goes above and beyond! I feel like I can trust the work that they do to keep my subie running t Subaru. Jessica is always so friendly and helpful and goes above and beyond! I feel like I can trust the work that they do to keep my subie running top condition. More

by BOGGSTRACI Verified Customer Verified Customer

Print

Awesome. The whole process was great. Everything was completed as promised. Will definitely be back. The whole process was great. Everything was completed as promised. Will definitely be back. More

by cskearns Verified Customer Verified Customer

Print