Jessica Matos | Page 6
Service Advisor
Randy Marion Subaru
301 West Plaza Drive
Mooresville, NC 28117
Dealership Experience
2 yrs, 7 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
201 Reviews
Write a Review201 Reviews of Jessica Matos
December 23, 2025
Thank you so much for your great service. We were miles from home and found ourselves stranded in the Wendy’s parking lot with a dead battery. Your service team came out and got us started an We were miles from home and found ourselves stranded in the Wendy’s parking lot with a dead battery. Your service team came out and got us started and then changed out our battery all in under an hour! Thank you so much for going above and beyond. More
December 16, 2025
As many families are beginning their cautious embrace of electric vehicles, having a dealership that focuses beyond product, on service, human service, is an AI emerging world is a very welcome thing to fin electric vehicles, having a dealership that focuses beyond product, on service, human service, is an AI emerging world is a very welcome thing to find. EV are emerging very fast and it is a comfort to have Randy Marion, guide us as we begin our embrace and perhaps future transition from ICE to EV. Time will tell and good to have resource to test and verify our experience. We are quite satisfied. Thank you. More
Other Employees Tagged: Brian Fogarty, Mark Wilburn, Keeley Murphy, Aaron Forness, Jacob McMillen
December 11, 2025
As always, we received outstanding service on our Subaru! Jessica and Jacob were so friendly and treated us with the utmost respect. The service team diagnosed and fixed the problem thoroughly and expedien Jessica and Jacob were so friendly and treated us with the utmost respect. The service team diagnosed and fixed the problem thoroughly and expediently! Many, many thanks! More
Other Employees Tagged: Jacob McMillen
December 10, 2025
Have 2 older Subaru autos. Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica Been using the same service provider for them for at least 4 years, but due to my recent experience with Randy Marion and my service advisor, Jessica, we will be using this location for all our service needs. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
December 08, 2025
I Have purchased Several Subaru from Randy Marion Subaru in the past years. They have always been excellent to deal with. They have been everything and more when it comes to servicing my cars. I will be bac in the past years. They have always been excellent to deal with. They have been everything and more when it comes to servicing my cars. I will be back for my next vehicle when the time comes. I highly recommend them as the place to shop for your Subaru!! The salesman and service cannot be beat !! More
Other Employees Tagged: Jacob McMillen
December 06, 2025
Mark and everyone was amazing. Everything was done in a professional way and handled well Everything was done in a professional way and handled well More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
December 02, 2025
Wonderfull! !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive cen !!!!!!!!!!!!!!!!wonderful wonderful wonderful wonderfulwonderful wonderful wonderful wonderful wonderful wonderful wonderful it is best automotive center we have ever did business with!!!!!!!!!!!!!!!!! More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
November 23, 2025
Very professional and there are no surprises. We’ve been happy with both the sales process and the follow-up service. We’ve been happy with both the sales process and the follow-up service. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
November 22, 2025
Excellent customer service provided by the service department. Service managers explain what is needed and follows up to insure complete understanding. department. Service managers explain what is needed and follows up to insure complete understanding. More
Other Employees Tagged: Mark Wilburn

