Jessie Hentsch
Jessie Hentsch at Hawk Subaru of Joliet
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Jessie Hentsch | Page 2

Sales

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.8
87 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

4.8

87 Reviews

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87 Reviews of Jessie Hentsch

June 24, 2023

Dealership Rating
Employee Rating

Great sales and management staff! !! Easy to negotiate and finalize a deal. Highly recommend Hawk subaru of Joliet! More

by Anonymous
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 11, 2023

Dealership Rating
Employee Rating

The service department is top notch as always. Jeff is always is great!! I would recommend Hawk. More

by CTHIGPEN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Colbert

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

Jun 07, 2023

Hawk Subaru of Joliet responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 23, 2023

Dealership Rating
Employee Rating

Beautiful new dealership! Jessie was an awesome salesperson. She explained everything and made our experience of buying a new suv great! More

by JANNY.MAXWELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Shore

Mar 25, 2023

Hawk Subaru of Joliet responded

Hi Janny, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 05, 2023

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Employee Rating

My salesperson was Jessie at the dealership. Great experience and I would come back again . More

by satisfied
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Massarelli , Shaun Shore

Mar 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. We hope you have a great day!

March 04, 2023

Dealership Rating
Employee Rating

Josh was awesome! He was very in-depth with the car and really made sure it was what I was looking for. I highly recommend Hawk Subaru they are all very nice and frien More

by BrennenP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2023

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Auto Subaru. Thanks for the recommendation, and have an amazing day!

December 22, 2022

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Employee Rating

Went to Hawk two times to test drive and learn more about the different models. We were greeted warmly and shown around. We were able to get all of questions answered and test drove different vehicles. The d More

by Deena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Massarelli, Michael Widuch , Mr Ed in Finance

Dec 24, 2022

Hawk Subaru of Joliet responded

Hi Deena, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2022

Dealership Rating
Employee Rating

By far the best price around. Very easy to work with and fixed everything they said they would. Very pleased. More

by MSWADE84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Massarelli, Michael Widuch, Chris Tsaliangos , Shaun Shore

Dec 01, 2022

Hawk Subaru of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2022

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Employee Rating

Hawk sold me a car they refuse to service. Many issues of internal problems on internet. All of which have occurred in my lemon. Hawk trash service dept. will not even return calls even whe More

by Pjhensley68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 06, 2022

Hawk Subaru of Joliet responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Customer Care Manager, Kelvin Nunez at (815) 725-3789 to speak to our manager directly. Take care!

Nov 06, 2022

Pjhensley68 responded

How funny, my car has not operated since I picked it up with the assurance that a broken radio volume knob has crippled my car. Never once did your service manager return my call. Even when I called before I picked up my vehicle and was told he was busy with customers and would return my call. 2 minutes later when I walked in, saw him sitting in his office with another employee laughing and most certainley not helping a customer! I have to put a battery charger on my Subaru for a power drain that is clearly a large issue listed all over the internet, as well as my broken winshield that is another common issue. If you would like to call me as I have called you hundreds of times without on return call, please feel free. Im so done with this car Im getting rid of it. Its not safe to drive and thats because you let a customer drive away in something that your service dept didnt want to be bothered with. Truely Shameful!

Nov 09, 2022

Pjhensley68 responded

So after 3 more days with a car that isnt safe to operate assured by Hawk Auto they have no intention to help a customer in need. Its comical to make a public statement offering to help?? DO NOT BUY FROM HAWK AUTO!!! Protect your family and use a reputable dealership!

Nov 14, 2022

Pjhensley68 responded

Still never so much as a text😂 Funny to publicly offer to help and then do what they do best, Nothing! Hawk Auto is a garbage business! Do Not Buy A car from Hawk!!!!!!!!!!

Nov 21, 2022

Pjhensley68 responded

I have to charge my New Subaru everyday or the car wont run. Never a word from Hawk Auto! Hawk Auto is not a good dealership! Spend your money somewhere else where the dealership actually cares about people more than the sale!

Dec 08, 2022

Pjhensley68 responded

Still never heard a word about my unsafe car sold to me by Hawk trash!!

October 01, 2022

Dealership Rating
Employee Rating

Hawk Subaru has consistently provided excellent service in sales and thereafter over the 5 new Subarus I purchased there over the years. There was no high pressure and all my questions were thoroughly answ More

by Phil S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Widuch, Chris Tsaliangos , Shaun Shore

Oct 03, 2022

Hawk Subaru of Joliet responded

Hi Phil, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

September 23, 2022

Dealership Rating
Employee Rating

It was a very nice experience and I’ve purchased from them before and had a great experience then also, The sales staff is great and the Accounting department is also very friendly too 🤙 More

by DRACKLEY243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Hawk Subaru of Joliet responded

Hi, thank you so much for your positive comments about Hawk Auto Subaru! If you have any further questions, please give us a call. We're always happy to help!

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