Jhonayra Vargas | Page 5

Extraordinary service and care by Brittany Hill of BMW of Catonsville: I would like to extend my appreciation and gratitude for your outstanding employees – Brittany Hill (BMW Service Advisor) and George Catonsville: I would like to extend my appreciation and gratitude for your outstanding employees – Brittany Hill (BMW Service Advisor) and George Panniell (Parts Staff). During my recent visit, they went beyond their call-of-duty to take care of the issues with my two BMWs. George went beyond human imagination to search and find the exact parts I was looking for. Both Brittany and George deserve Commendations for their honesty, service oriented, superior professionalism, and customer satisfaction focused work ethics. Their services for my family far exceeded our expectations. Employees like Brittany and George are the primary reasons for me, my son, and many other repeat customers at your dealership. Please, with your permission, I will be sending this Commendation note to BMW HQs in Germany and U.S. Thank you for maintaining such high standards at your dealership. Sincerely, Alex More

Report | Print

Ron was amazing and I look forward to using his services again when my lease is up. We had some hiccups, none that were his fault, and he handled them like a true professional! again when my lease is up. We had some hiccups, none that were his fault, and he handled them like a true professional! More

Report | Print

Excellent experience very professional sales team management team vehicle was delivered on time all expectations met. management team vehicle was delivered on time all expectations met. More

Report | Print

I'm very satisfied with the service at BMW of Catonsville. My salesman Harold Blackwell is friendly and very professional. Catonsville. My salesman Harold Blackwell is friendly and very professional. More

Report | Print

Ben was great! He answered all my questions and concerns. He was very helpful and informative. He answered all my questions and concerns. He was very helpful and informative. More

Report | Print

The overall buying experience with Howard and finance dept was 5-stars. Unfortunately, after I got my X5 home, the lug nut on one of the rear tires fell out. From a servicing standpoint, this should no dept was 5-stars. Unfortunately, after I got my X5 home, the lug nut on one of the rear tires fell out. From a servicing standpoint, this should not have happened. Hence, I gave 4 out of 5 stars for BMW of Catonsville. More

Report | Print

This is my first time purchasing from BMW of Catonsville. Jae Lim made the experience really great! He is very friendly and personable. I love my car Jae Lim made the experience really great! He is very friendly and personable. I love my car More

Report | Print

My wife and I worked with Client Adisor Errol Dsouza and Business Manager Jhonayra Vargas this past Saturday on our purchase of a new BMW. Both Errol and Jhonayra were knowledgeable and professional and mad Business Manager Jhonayra Vargas this past Saturday on our purchase of a new BMW. Both Errol and Jhonayra were knowledgeable and professional and made the process quick and hassle free. We would highly recommend them and BMW of Catonsville. More

Report | Print

My salesman was Errol and Jhonayra the finance manager worked perfectly as a team both had exceptional customer service. worked perfectly as a team both had exceptional customer service. More

Report | Print

Everyone at the dealership was very responsive but doing the deal virtually was even better the deal virtually was even better More

Report | Print