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Jill Thurston
Jill Thurston | Page 29
Service Manager
Subaru of Gwinnett
2950 Satellite Boulevard
Duluth, GA 30096
520 Reviews
Jill is one of our Assistant Service Managers at Subaru of Gwinnett. She has been in the automotive industry for 12 years; 11 of those years at Subaru of Gwinnett. Jill first joined Subaru of Gwinnett in 2003 as a receptionist. She took a leap of faith when she accepted a service advisor position at Subaru of Gwinnett nine years ago and has been helping Subaru customers maintain their beloved Subaru vehicles ever since. Jill has been recognized as a top service advisor in her field by Subaru of America and consistently maintains the highest of customer satisfaction ratings. Jill is a portrait artist and mother to one very vocal Maine Coon cat, Piper, her beautiful African Grey, Oliver and her sweet Peach face, Lovebird Pippin.
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Write a ReviewDealership Experience
21 yrs
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520 Reviews of Jill Thurston
April 24, 2020
I am always pleased when I have my car serviced at Subaru of Gwinnett. They are kind, efficient, and helpful. They always ask if they can help further. And they always allow me to come back with any little of Gwinnett. They are kind, efficient, and helpful. They always ask if they can help further. And they always allow me to come back with any little piddly thing. More
by Debby Tingle
Verified CustomerOther Employees Tagged: Adam Anderson
Helpful 
April 22, 2020
Per customer service This comment is not any way to reflect on Joshua the original person to contact me from your dealership equinox this is only to reflect upon william This comment is not any way to reflect on Joshua the original person to contact me from your dealership equinox this is only to reflect upon william Garcia your service manager he is arrogant belligerent and a liar he would not help me with my problem and told me where to put it I asked to speak to the general manager of the dealership and he said he was the general manager of the dealership which is completely false my problem has been resolved More
by RSELDREDGE1
April 15, 2020
Really appreciate your effort! Thank you! Excellent customer care! One recommendation....mask and gloves with pick up and delivery contact! Protect your staff! ...Protect us! Thanks again!( Telephone a customer care! One recommendation....mask and gloves with pick up and delivery contact! Protect your staff! ...Protect us! Thanks again!( Telephone assistance and response MUCH improved!!! Take care & thank you! More
by NFCSONKA
March 31, 2020
Ever since i have bought my Subaru 1 and 2 they hsve always taken good care of me. I would not let anyone handle my car always taken good care of me. I would not let anyone handle my car More
by ARINAMEEUWSEN
Other Employees Tagged: Jeff Bowman , Kyle Formella, Shaun and Juan
March 27, 2020
It was so convenient to schedule my service online. The appointment was a great time so I didn’t have to take time off of work. I was greeted with a smile. They checked on me while I waited (which wasn’t appointment was a great time so I didn’t have to take time off of work. I was greeted with a smile. They checked on me while I waited (which wasn’t long at all). My car was sanitized before leaving. Then they waved by with a smile. More
by LIZBRAMLETT1
Other Employees Tagged: William Garcia
March 27, 2020
I experienced an excellent experience at Subaru of Gwinnett. Communication was quick and clear and the work exceeded my expectation. Plus they were very careful to wipe down my car after their work to Gwinnett. Communication was quick and clear and the work exceeded my expectation. Plus they were very careful to wipe down my car after their work to reduce chances of catching the Coronavirus. More
by LEE33
Other Employees Tagged: Juan
March 25, 2020
Subaru of Gwinett has been fantastic to work with from the purchase of my Ascent to routine maintenance. I have been very happy with the experience. the purchase of my Ascent to routine maintenance. I have been very happy with the experience. More
by CHARXLAURA
Other Employees Tagged: William Garcia
March 19, 2020
Gwinnett Subaru delivers outstanding customer service. They addressed my needs which made for a positive experience. As a new customer, I look forward to returning in the future. Thanks Juan P and the S They addressed my needs which made for a positive experience. As a new customer, I look forward to returning in the future. Thanks Juan P and the Service Team! More
by KRIS
Other Employees Tagged: Jeff Bowman , Liam Bennett, William Garcia, Diana Vona
March 11, 2020
keep upthe good work great service center with a professionally trained team. when the car was brought in with a specific issue it was detected pronto it was attended to a great service center with a professionally trained team. when the car was brought in with a specific issue it was detected pronto it was attended to and the fix explained to my satisfaction. More
by LEXANILKUMAR
Other Employees Tagged: Jennifer Kessler, Taylor Spicuzza, Jeff Bowman, Kody Traylor , Kyle Formella, William Garcia, Herb Hoffman, Diana Vona, Charles Williams
March 05, 2020
This service department always is top notch with time needed to complete work and customer service while I wait. They make it painless to get maintenance completed. needed to complete work and customer service while I wait. They make it painless to get maintenance completed. More
by JLGORDON144
Other Employees Tagged: Jeff Bowman
