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Jillian Cline
106 Reviews
I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!
Read moreDealership Experience
17 yrs, 1 mo
Industry Experience
17 yrs, 1 mo
106 Reviews
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106 Reviews of Jillian Cline
September 12, 2026
Very poor communication. Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking fo Was told my car would be inspected and they’d have It done the next day. Didn’t have it done the next day and never retuned any phone calls asking for updates. I finally went up to the dealership after 24 hours and the car handnt been touched. The service desk was very unfriendly as well More
by THESNOWDENS23
Verified CustomerOther Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy , Crystal Dunkerson
September 11, 2026
I HAVE BEEN A CUSTOMER FOR MANY YEARS. JILL IS A TERRIFIC SERVICE MGR. MY VISIT REQUIRED A REPAIR AND I WAS TOLD BY JEFF THAT I WOULD HAVE TO BRING MY CAR BACK TO HAVE THE REPAIR DONE, TH JILL IS A TERRIFIC SERVICE MGR. MY VISIT REQUIRED A REPAIR AND I WAS TOLD BY JEFF THAT I WOULD HAVE TO BRING MY CAR BACK TO HAVE THE REPAIR DONE, THAT NO ONE COULD DO THE REPAIR FOR ME THAT DAY. WHEN DISCUSSING IT WITH JILL SHE SAID NO THEY COULD DO IT...SO SHE ARRANGED IT AND PROVIDED ME CONVENIENCE SINCE I AM GETTING READY TO TRAVEL IT WOULD HAVE BEEN DIFFICULT TO COME BACK INTO DO THE REPAIR. THANK YOU JILL!!! More
by klpetry80
September 08, 2026
Ed Martin Nissan is my go to Nissan dealer for service. They always get the job done. Highly recommend!!! They always get the job done. Highly recommend!!! More
by MCKINNIENORMAN
Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy , Crystal Dunkerson
September 06, 2026
I have always been very comfortable about taking my vehicles to this dealership. I have now owned 3 Nissan's and have been very happy with them. I have always been treated with respect the dealership p vehicles to this dealership. I have now owned 3 Nissan's and have been very happy with them. I have always been treated with respect the dealership personal have always been able to get the requests taken care of quickly and efficiently. More
by mikewilliams1193
September 04, 2026
Both Jordan and Jillian in Service have been helpful, considerate and professional during the buyback of my Leaf and purchase of my Kicks. considerate and professional during the buyback of my Leaf and purchase of my Kicks. More
by SUECK50
Other Employees Tagged: Jordan Estrada, Jeff Mcneeley
September 02, 2026
The car buying process is always smooth and everyone is so personable. This is our fourth car from this location and we will come back! so personable. This is our fourth car from this location and we will come back! More
by Carli H.
Other Employees Tagged: Jordan Estrada, Mark Clouse, Ken Copley, Russ Eller, Mike Demetriades, Karisa Randhawa, Carson Wireman, Mike Mason , Jason Upham
August 30, 2026
Easy to schedule service. Everyone there is helpful and friendly. All service work was done correctly. Everyone there is helpful and friendly. All service work was done correctly. More
by pinhead678
Other Employees Tagged: Joe Worden
August 29, 2026
I have bought 5 cars from them and they have serviced all of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us of them! Integrity, honesty and I know I will be taken care of 100 percent! They are family to us More
by Liz F
Other Employees Tagged: Mark Clouse, Joe Worden, Mike Demetriades, Mike Mason, Jamie Chapman, Jeff Mcneeley, Gregg Foy , Crystal Dunkerson, Jason Upham
August 28, 2026
Fantastic five star experience with great customer service, honest pricing, and an extremely fast process. service, honest pricing, and an extremely fast process. More
by VLIPSCOMB01
Other Employees Tagged: Mark Clouse, Joe Worden
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