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Jillian Cline
Jillian Cline at Ed Martin Nissan

Jillian Cline | Page 2

Service Manager

Ed Martin Nissan

802 N Shadeland Ave
Indianapolis, IN 46219

Contact Me
5.0
38 Reviews

I started my career in the automotive industry in October 2009 as the Cashier and Warranty Clerk and worked my way up to Master Service Advisor in 2014, Promoted to the Assistant Service Manager in 2017. Promoted to the Service Manager in November of 2025. I have only ever worked at Ed Martin Nissan for my entire career in the automotive industry. I have been married to my husband for 16 years and we have 2 very spoiled dogs!!

Dealership Experience

16 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

5.0

38 Reviews

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38 Reviews of Jillian Cline

May 16, 2026

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Employee Rating

We have purchased Nissan vehicles from Ed Martin since 1996 and the service department is why we keep coming back More

by geast1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden

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May 16, 2026

Ed Martin Nissan responded

There is no greater compliment than your loyalty since 1996. Thank you for continuing to trust Ed Martin Nissan through the years! We are especially proud to hear our service department has kept you coming back generation after generation of vehicles. Our team truly appreciates your support, and we look forward to serving you for many more years to come!

May 15, 2026

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Excellent Service Writers and mechanics and very knowledgeable, Friendly staff and nice waiting area. A pleasure to work with. More

by willyho61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley, Gregg Foy

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May 15, 2026

Ed Martin Nissan responded

Thank you for the wonderful feedback! We are so glad you enjoyed working with our team and appreciated the knowledgeable service staff, friendly atmosphere, and comfortable waiting area. We truly appreciate your support and look forward to seeing you again!

May 12, 2026

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Super fantastic customer service where I can Count on the job being done correctly every time! More

by coastergurl13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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May 12, 2026

Ed Martin Nissan responded

Thank you so much for choosing Ed Martin Nissan for your vehicle service! We truly appreciate your feedback and look forward to working with you for many years to come.

May 12, 2026

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Great service department! Only place I trust with my Nissan. Only name you need to know :) More

by christopher.harrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Mcneeley, Crystal Dunkerson

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May 12, 2026

Ed Martin Nissan responded

Thank you so much for your business and your kind review of our service team we look forward to working with you for many years to come

May 10, 2026

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I'm a customer of Ed Martin's service department for over 10 years and I can count on them for good and fair customer service 🙂 More

by trishdzim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jason Upham, Jamie Chapman, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson

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May 10, 2026

Ed Martin Nissan responded

Thank you for your loyalty and continued trust over the past 10 years! We truly appreciate the opportunity to take care of your vehicle and are so glad to hear you can always count on our team for fair and dependable service. Your support means a great deal to us, and we look forward to serving you for many more years to come!

May 09, 2026

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Always an great job and reasonable priced, Best dealership in Indianapolis. Service is done in a timely manner. More

by michaelhendershot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Clouse, Joe Worden, Jason Upham, Mike Demetriades, Mike Mason, Jamie Chapman, Jeff Mcneeley, Gregg Foy, Crystal Dunkerson , Caleb Raymer is an awesome sales person. Tell him Mike H sent you!

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May 10, 2026

Ed Martin Nissan responded

Thank you for your wonderful feedback! We are honored to be considered the best dealership in Indianapolis. We are glad to hear you continue to receive great service, fair pricing, and timely care for your vehicle. We truly appreciate your support and look forward to seeing you again!

May 07, 2026

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Advisors and Techs are amazing! Always friendly and professional. Won’t have my vehicle serviced anywhere else. More

by BigBBowler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Demetriades, Crystal Dunkerson

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May 08, 2026

Ed Martin Nissan responded

Thank you for your kind words and continued trust in our team! We are so glad to hear our advisors and technicians continue to provide friendly and professional service. Your loyalty means a lot to us, and we truly appreciate the opportunity to take care of your vehicle. We look forward to seeing you again for your future service needs!

May 06, 2026

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In time and Fast service. Staff was friendly and knowledgeable. Waiting area clean and comfortable. More

by geoandvic82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2026

Ed Martin Nissan responded

Thank you for your review! We are glad to hear you experienced fast service, a friendly and knowledgeable staff, and a clean, comfortable waiting area. We truly appreciate your business and look forward to seeing you again!

May 06, 2026

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Thanks. Appreciate all of you. More words more words more words more words more eotds More

by VICKI.CARTER2002
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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May 06, 2026

Ed Martin Nissan responded

Thank you so much for your kind words and support! We truly appreciate the opportunity to assist you and are grateful for your trust in our team. It means a lot to know you had a positive experience with us. We look forward to helping you again in the future!

May 01, 2026

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Employee Rating

The people there are always available to help. Service is great you cant ask for better. More

by DEC9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Worden, Jason Upham

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May 01, 2026

Ed Martin Nissan responded

Thank you for the great review and for your business. We are glad you have such a positive experience and that our team is always there to help. We truly appreciate your support and look forward to seeing you again.

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