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Jillian Stanford
Jillian Stanford at Sutton Ford

Jillian Stanford | Page 18

Service Advisor

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

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4.9
1,098 Reviews

Dealership Experience

19 yrs, 2 mos

Industry Experience

19 yrs, 2 mos

4.9

1,098 Reviews

Write a Review

1098 Reviews of Jillian Stanford

December 30, 2022

Dealership Rating
Employee Rating

I just left a lengthy negative review and it disappeared. Avoid this place. I feel robbed about the way they have done me here. More

by jmora12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 02, 2023

Sutton Ford responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (708) 720-8125 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

December 30, 2022

Dealership Rating
Employee Rating

Timely organized service see ya next time okay and keep up the good work Sutton More

by kalfortenber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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Jan 02, 2023

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 29, 2022

Dealership Rating
Employee Rating

Ms Jillian exhibits great customer service and worked diligently to resolve the conflict with Geico while keeping me informed. She definitely is a keeper. Ms. Mead. More

by Kinginme2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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Jan 01, 2023

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 27, 2022

Dealership Rating
Employee Rating

I received Awesome and fast service at my my last time at Sutton Ford dealership More

by brown.laricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Eric

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Dec 29, 2022

Sutton Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 27, 2022

Dealership Rating
Employee Rating

Kept me informed on what was going on with my truck will ref others to them More

by wilton.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa LeBran

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Dec 29, 2022

Sutton Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

December 26, 2022

Dealership Rating
Employee Rating

Everything from salesman - service is and always has been A-1 in my opinion. E More

by LEVEREERIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez , Eric Eric

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Dec 28, 2022

Sutton Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

December 23, 2022

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Employee Rating

I have been a customer of Sutton Ford for over 20 years. I have my vehicles serviced here and I am very satisfied. The staff is very friendly as well and that’s why I keep coming back! 😃 More

by reginald_wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran , Jessica in quick lane recently!

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Dec 27, 2022

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 23, 2022

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Employee Rating

I like it because I get great service the people are nice and friendly and you don’t have a long wait More

by Bdavisbd589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez , Eric Eric

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Dec 27, 2022

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 22, 2022

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Employee Rating

Service was scheduled quickly and ride home and pick up was very nice very happy with Sutton Ford! More

by beaandjavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Vasquez, Melissa LeBran , Eric Eric, Cree Lyons, Randy Mohrbach

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Dec 24, 2022

Sutton Ford responded

Hi, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2022

Dealership Rating
Employee Rating

I have had a mutual consumer/business rewarding relationship with Sutton Ford for many years and have always been satisfied with the personal and honesty of car care I get. More

by Linda and Mark Scheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Jamie Vasquez, Melissa LeBran , Eric Eric, Cree Lyons, LaToyta McDonald, Randy Mohrbach, Mike Semik

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Dec 16, 2022

Sutton Ford responded

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Sutton Ford Inc.!

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