Jim Blanchard

Came in needing some quick help with a key battery and issues with my Apple Car Play. While these are simple concerns, the service I received from Jim and his associates were above and beyond. Not only we issues with my Apple Car Play. While these are simple concerns, the service I received from Jim and his associates were above and beyond. Not only were they kind and friendly, but they all worked as a team helped me solve my issues. Good customer service goes a long way. Thank you Mercedes! More

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Today I purchased my seventh Mercedes-Benz over the last 19 years. The salesman Peter was fantastic and very helpful. Vijay was great at taking care of all the financing and warranty extras. I highly recomm 19 years. The salesman Peter was fantastic and very helpful. Vijay was great at taking care of all the financing and warranty extras. I highly recommend using the Lake Bluff Mercedes dealership. It is a class act at the knauz Mercedes dealership. More

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Sales and Service Mercedes Benz Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to mak Outstanding Sales force along with perfect leadership. Service dept. is outstanding as well and they truly care about the customers and trying to make people happy. Been a long time customer of all the brands Knauz carries and plan on remaining that way. More

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I have been visiting Knauz for regular maintenance for several years. I recently bought a new Mercedes and was extremely satisfied. From the all female sales and finance team, to the little touches in the several years. I recently bought a new Mercedes and was extremely satisfied. From the all female sales and finance team, to the little touches in the sales process - I was completely impressed!!! A straight forward, no nonsense approach, without wasting a whole day is always refreshing. Thank you to the entire Knauz team for making the experience fast, simple and painless. More

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Awesome dealership A few years ago I thought Knauz wasn’t going to be for me but boy was I wrong!! I started with one Mercedes in 2013 and since I have purchased 4 more A few years ago I thought Knauz wasn’t going to be for me but boy was I wrong!! I started with one Mercedes in 2013 and since I have purchased 4 more and leased 2 more in addition to buying a Range Rover supercharged!! They have been great to work with on pricing and their people are amazing! From the Mercedes GM Hanz to their young salesman Josh a joy to know and work with! And their service is the greatest by far!! They go way beyond to help in every way and our experiences have been fantastic especially with Jim in Mercedes service and SAM at Range Rover! Highly recommend Knauz!! More

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A wonderful experience I recently moved to Evanston, IL from Massachusetts. After having a Mercedes-Benz CLA 250 for close to two years now, and as anyone who owns a car lik I recently moved to Evanston, IL from Massachusetts. After having a Mercedes-Benz CLA 250 for close to two years now, and as anyone who owns a car like this knows, it's important to have professionals who will take care of your after sales needs and to ensure the car is in top shape. For my, it is very important that I have professionals whom I can reach out to any time, if I have an issue with my car. Professionals who know what they're doing and who will take care of your car just that way you will. I scoped a few different Mercedes-Benz dealers in the Greater Chicago area and after extensive online research, I decided to pick Knauz Continental Autos as my preferred dealership. Coincidentally, I was referred to Peter Polanski at Knauz by my boss at work who had recently purchased a stunning AMG GT from Peter. My boss was full of praise for Peter Polanski and his exceptional professional and friendly way of working. It was such a wonderful positive endorsement, that I immediately reached out to Peter to set up a meeting. Since meeting him, Peter has been nothing but friendly, courteous, understanding and helpful. Though I initially wanted to set up a dealer visit to introduce myself and just have couple of warning lights (oil, fluids etc.) my car checked (its been a while since I did it and I have had a few back-to-back multi-1000 mile drives), my interaction with Peter ended up being a discussion on what could be the next car I can get. Peter, without the usual pushy nature of some dealership that you might see, laid out options based on my needs, future plans without pushing me into a corner and forcing me to make a decision. Peter is understanding enough and we have established a nice relationship in such a short time that I know when the time comes, all I need to do is shoot an email to Peter to get things rolling. The dealership has a lot of options pretty much every time I went in, they have the latest models, plenty of new purchase options as well as lease options and used cars. Peter also set me up with a test drive in an AMG GT, which was an unforgettable experience. The dealership itself is a great, clean and almost everyone I interacted with have been very professional. I did end up going in for a schedule service which Peter set me up with Mike Dube. Mike Dube is this quiet wonderful guy. Very soft spoken and equally professional like the others at Knauz, he set up my car for the scheduled service, got everything checked and even advised me to have my tires rotated (I haven't done this for more than a year now). The whole service experience was a breeze. No unnecessary waiting or anything. When you own a car like a Mercedes-Benz, and if you have a dealership such as Knauz Continental Autos and people like Peter, Mike or Jim Blanchard to take care of it, all you need to do is get yourself in the driver's sear, buckle up and go have a blast driving the beautiful cars. A premium car needs premium care. While I do my part to give my car the world class premium care and treatment, I am glad to know Knauz, Peter, Mike or Jim are there to give it the premium professional care to keep it running nice and smooth. I highly recommend Knauz Continental Autos and for anyone looking for a get a Mercedes-Benz, I suggest reaching out to or asking for Peter Polanski (or Mike Dube or Jim Blanchard in service). This is not to say the others are not good - I just didn't have a chance to work with anyone else directly. I am sure the others are equally wonderful people. Good luck to those looking at getting a Mercedes-Benz. You can't go wrong with Knauz Continental Autos. More

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Always a Pleasant Experience Over the years we’ve bought 4 MB’s from Knauz all from Steve Chase! Always gave us a good deal and service. Thanks Steve!! Over the years we’ve bought 4 MB’s from Knauz all from Steve Chase! Always gave us a good deal and service. Thanks Steve!! More

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The way a dealership should be! We've been buying at Knauz since 1985. Our 9th Mercedes, a 2016 GLC and 10th, a 2017 C300 were all purchased at Knauz. We buy from Knauz because the We've been buying at Knauz since 1985. Our 9th Mercedes, a 2016 GLC and 10th, a 2017 C300 were all purchased at Knauz. We buy from Knauz because the dealership is well stocked with models, staff is helpful and well informed, sales are low pressure and very fair. We look forward to a continuing relationship. More

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Buying experience My wife and I recently bought a new Mercedes. Dick Bradley was our salesman and did a wonderful job of negotiating and working with us to reach a deal My wife and I recently bought a new Mercedes. Dick Bradley was our salesman and did a wonderful job of negotiating and working with us to reach a deal. The next day Dick was off so Sam Greenberg stepped in and patiently explained the technology and options on the car. He was very knowledgable and friendly as was Dick. It was a very pleasant experience for my wife and me. More

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Ten Mercedes from Knauz since 1985 We've been Knauz customers since 1985 when we bought our first MB--a 1985 240D Diesel. Knauz Motors was then on North Western Ave. in Lake Forest. We've been Knauz customers since 1985 when we bought our first MB--a 1985 240D Diesel. Knauz Motors was then on North Western Ave. in Lake Forest. We recently bought our 9th and 10th Mercedes from Knauz, a 2016 GLC and a 2017 C Class sedan. Dick Bradley has been our Sales Representative since 2004 and it has been a pleasure to deal with him. Dick is a seasoned sales agent who is very well informed on features of the various models. He always acts on our behalf. Current Mercedes have more features since our 1985 model. Sam Greenberg explained a few features that weren't clear from the manuals. We might need Sam's help in the future as we explore our new cars. Vijay Zavery meticulously helped us to complete our documentation and explain the available service options. More

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