Jim DaLuga
Jim DaLuga at Brilliance Subaru

Jim DaLuga | Page 4

General Manager

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

5.0
39 Reviews
5.0

39 Reviews

Write a Review

39 Reviews of Jim DaLuga

August 21, 2019

Dealership Rating
Employee Rating

Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership More

by Black Bella16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review. You are absolutely correct, we strive to build long term relationships with our customers. I am happy to hear that you are pleased with our dealership. Jim DaLuga General Manager

July 12, 2019

Dealership Rating
Employee Rating

Good, easy and painless experience W e purchased our new Subaru on line , which was a great experience.. When we arrived at the showroom to see our car, Dan Pagnotta met us to show us More

by MORT908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Preston Seal, Dan Pagnotta

Aug 19, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review and your comments. Dan has been doing a fantastic job serving our customers since we opened Brilliance Subaru in 2014. Enjoy your new Subaru! Jim DaLuga General Manager Brilliance Subaru

May 21, 2019

Dealership Rating
Employee Rating

Subaru Legacy purchase I love my new car. Everyone was very nice, friendly and knowledgeable. I would have liked a larger selection of colors. Bus all in all it was a goo More

by Plf123
Recommend Dealer
Yes

Other Employees Tagged: Rick Nieves Jr., Jason Ring

May 27, 2019

Brilliance Subaru responded

Thank you very much for taking the time to write a review. I hope that you love your new car and I appreciate the business. Jim DaLuga General Manager

February 22, 2019

Dealership Rating
Employee Rating

Great experience Everyone took their time to answer all question and all were great to work with. Ed answer worked with me over the month long process. I have a 2011 O More

by argie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Troike , Jeremy Cybulski

Feb 23, 2019

Brilliance Subaru responded

Argie, thank you for taking the time to share your experience at Brilliance Subaru. I am glad to hear that Ed Troike exceeded your expectations and I appreciate the business. Jim DaLuga General Manager Brilliance Subaru

February 03, 2019

Dealership Rating
Employee Rating

Reliable acomidating and helpful After my crosstrek made it through the polar vortex minus 28 degrees below the check engine light was on. I called my dealer they got me in that after More

by Hopsdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Dencs, Adam Mennella

Feb 05, 2019

Brilliance Subaru responded

Thanks for braving the incredibly cold weather to visit our service department. I am glad to hear that we met your expectations. Jim DaLuga General Manager Brilliance Subaru

September 04, 2018

Dealership Rating
Employee Rating

Fantastic Service As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga More

by Rbvp13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna King

August 31, 2018

Dealership Rating
Employee Rating

Calm and collected A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress More

by Tom390
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Ed Troike , Donna King

June 19, 2018

Dealership Rating
Employee Rating

Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte More

by Maubie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 05, 2018

Dealership Rating
Employee Rating

2018 Subaru Crosstrek Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks More

by Yvonne Avgeris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil, Jason

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