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30 Reviews of Jim DaLuga
September 18, 2019
Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond all expectations to make sure we were more than satisfied with our purchase! Thanks so much for all incredible service you provide! Love the technology used to provide complimentary vehicle inspections with each service visit! Great customer service! You have a top notch crew and it's obvious everyone truely is compassionate about what they do! More
by John w/ Paige
Other Employees Tagged: Mike Burden, Lisa Kilhefner, Joe Gunther, Jason Ring, Rich Dencs, Derek Thomas, Adam Mennella, Keith Johnson
Helpful 
August 21, 2019
Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealerships are just about the sale but Brilliance is about long term relationships. More
by Black Bella16
Other Employees Tagged: Mike Burden, Joe Gunther, Derek Thomas, Adam Mennella, Ed Troike , Jeremy cybulski
July 11, 2019
Good, easy and painless experience W e purchased our new Subaru on line , which was a great experience.. When we arrived at the showroom to see our car, Dan Pagnotta met us to show us W e purchased our new Subaru on line , which was a great experience.. When we arrived at the showroom to see our car, Dan Pagnotta met us to show us the car and give us a test drive.. He explained all the features and explained the price of the car. Jeremy Cybulski , the Finance Manager,explained the finance end of it, very clearly and we were in and out with all our questions answered and we felt good about our new purchase.. More
by MORT908
Other Employees Tagged: Preston Seal, Dan Pagnotta
May 21, 2019
Subaru Legacy purchase I love my new car. Everyone was very nice, friendly and knowledgeable. I would have liked a larger selection of colors. Bus all in all it was a goo I love my new car. Everyone was very nice, friendly and knowledgeable. I would have liked a larger selection of colors. Bus all in all it was a good experience. More
by Plf123
Other Employees Tagged: Rick Nieves Jr., Jason Ring
February 22, 2019
Great experience Everyone took their time to answer all question and all were great to work with. Ed answer worked with me over the month long process. I have a 2011 O Everyone took their time to answer all question and all were great to work with. Ed answer worked with me over the month long process. I have a 2011 Outback today and have great service support over the last several years More
by argie
Other Employees Tagged: Ed Troike , Jeremy Cybulski
February 03, 2019
Reliable acomidating and helpful After my crosstrek made it through the polar vortex minus 28 degrees below the check engine light was on. I called my dealer they got me in that after After my crosstrek made it through the polar vortex minus 28 degrees below the check engine light was on. I called my dealer they got me in that afternoon. There was no problem the code was cleared. My friends at brilliance even fixed a brake light I didn't know was out. More
by Hopsdog
Other Employees Tagged: Rich Dencs, Adam Mennella
September 04, 2018
Fantastic Service As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga As always Jim De Luga and Donna King also total professionals. They know what customer service is all about. Thank you Donna and Jim De Luga More
by Rbvp13
Other Employees Tagged: Donna King
August 30, 2018
Calm and collected A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress A pleasant experience, no pressure Donna King was just the right personality to guide us through all the necessary hoops with a minimum of stress More
by Tom390
Other Employees Tagged: Jason Ring, Ed Troike , Donna King
June 19, 2018
Positive Experience Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions afte Good communication, informative, helpful, and respectful.. All questions were answered, the team worked with me. Staff answered my auto questions after my putchase. I received a lovely gift package from Subaru!! What a sweet surprise!! More
by Maubie
April 04, 2018
2018 Subaru Crosstrek Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks Happy with overall services and outcome of purchase experience. Love my 2018 Subaru Crosstrek. Car travels are now new and greatly improved. Thanks again to the Brilliance Subaru team. More
by Yvonne Avgeris
Other Employees Tagged: Phil, Jason
