Jim DaLuga
Jim DaLuga at Brilliance Subaru

Jim DaLuga | Page 3

General Manager

Brilliance Subaru

1500 N. Randall Rd
Elgin, IL 60123

5.0
38 Reviews
5.0

38 Reviews

Write a Review

38 Reviews of Jim DaLuga

April 01, 2022

Dealership Rating
Employee Rating

Great service from the team. Made it such an awesome experience and very helpful. Happy with my Silverado🙂 More

by jamaro0806
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Phil Liang

Apr 05, 2022

Brilliance Subaru responded

jamaro, Thank you very much for the 5 star review! We really appreciate the business, enjoy the truck!! Jim DaLuga General Manager

November 17, 2021

Dealership Rating
Employee Rating

Chad Cassell was and continues to give great service. We met Chad over a year ago when looking at purchasing a new Ascent. We looked at other dealerships and spoke with other salesmen but nothing comp More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Cassell - 5 stars

Nov 28, 2021

Brilliance Subaru responded

Kim, thank you very much for the 5 star review and your kind words regarding your Sales Associate, Chad Cassell. Enjoy the new Ascent and we will see you when you are ready for another car. Jim DaLuga General Manager

May 17, 2021

Dealership Rating
Employee Rating

Awesome experience from start to finish! It was our first experience at Brilliance Subaru and our first experience owning a Subaru. We will definitely be back! More

by Tjmcnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring, Ed Troike

Jun 08, 2021

Brilliance Subaru responded

Tjmcnelson, Thank you very much for the 5 star review and your feedback. I am glad that you have confidence in our dealership! Enjoy the new car. Jim DaLuga General Manager

February 11, 2021

Dealership Rating
Employee Rating

Everyone was very accommodating. Phil Liang was very helpful as well as Justin. Phil explained the features and functionality of the Subaru Ascent very well. More

by GMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Liang

Feb 13, 2021

Brilliance Subaru responded

GMJ, thank you very much for the review and your feedback. Phil has been taking great care of his customers since we opened Brilliance Subaru. Enjoy your new vehicle! Jim DaLuga General Manager

February 04, 2021

Dealership Rating
Employee Rating

Always answer my questions and concerns. Very polite staff. We have purchased 3 Subaru’s with the Brilliance family. Hope to get a fabulous deal on our 4th one soon. More

by knarf48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Szostek , Kim. Service department 5 stars

Feb 13, 2021

Brilliance Subaru responded

Knarf48, thank you very much for the 5 star review and your multiple purchases from Brilliance Subaru. Of course, we will provide you with a fabulous deal for car #4, please let us know when you are ready. Jim DaLuga General Manager

January 13, 2021

Dealership Rating
Employee Rating

Chad was amazing , he was a very down to earth , easy to talk to guy . Definitely the most pleasant experience I’ve had in buying a car . More

by Kitty pink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring

Feb 13, 2021

Brilliance Subaru responded

Kitty pink, thank you very much for the 5 star review and your purchase. I am happy to hear that you enjoyed working with Chad. Enjoy your new vehicle! Jim DaLuga General Manager

January 13, 2021

Dealership Rating
Employee Rating

Jim Daluga and Chad Cassell are truly exceptional. I got Jim Daluga and Chad Cassell are truly exceptional. I got a really great deal and was treated like family. They were courteous, professional, and resp More

by Edward L. Moye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ring , Chad Cassell

Feb 13, 2021

Brilliance Subaru responded

Edward, thank you very much for the 5 star review and your feedback. It was a pleasure working with you as well and I look forward to seeing you soon. Jim DaLuga General Manager

May 19, 2020

Dealership Rating
Employee Rating

Great Dealership!! Staff is professional, courteous, and always helpful. Thank you service department, Mike B. and Jim D.!! Thanks for always being friendly. Staff ha More

by wjburden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Burden, Rich Dencs

September 18, 2019

Dealership Rating
Employee Rating

Great experience with my daughters first new car purchase! Great buying experience and great people! Everyone from management, sales, finance and service are extremely helpful, friendly and have gone beyond a More

by John w/ Paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2019

Brilliance Subaru responded

John, thank you very much for the 5 star review and feedback. I am happy to hear that you daughters' first new car purchase was a positive experience. I appreciate the business and hope to see you in for your first service appointment. Jim DaLuga General Manager

August 21, 2019

Dealership Rating
Employee Rating

Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership More

by Black Bella16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2019

Brilliance Subaru responded

Thank you very much for the 5 star review. You are absolutely correct, we strive to build long term relationships with our customers. I am happy to hear that you are pleased with our dealership. Jim DaLuga General Manager

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