Jim Hierl
Jim Hierl at Flemington BMW

Jim Hierl | Page 12

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

Contact Me
4.9
341 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

4.9

341 Reviews

Write a Review

341 Reviews of Jim Hierl

January 05, 2021

Dealership Rating
Employee Rating

Dana provided the same service I have am use to receiving during my several years with BMW and across the highway at VW. Thank you More

by JOEMEOLA
Recommend Dealer
Yes

Other Employees Tagged: Dana Claxton Sabo

Jan 29, 2021

Flemington BMW responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

December 18, 2020

Dealership Rating
Employee Rating

Jim has consistenly delivered superior service over the past several yeats. BMW is fortunate to have such a great service provider. Jim always goes the extra mile to make sure we are ok. More

by Scottmironov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 17, 2020

Dealership Rating
Employee Rating

Jim is always a pleasure to work with. Have used Flemington BMW service since I bought my first BMW CPO from them 14 years ago. Jim has been very professional all those years. More

by Joe P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2020

Flemington BMW responded

Joe - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

December 16, 2020

Dealership Rating
Employee Rating

Jim is always and honest when it comes to taking care of my car. He is pleasant to work with and always does his best. Thank you. More

by Joe
Recommend Dealer
Yes
Dec 17, 2020

Flemington BMW responded

Joe - Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 14, 2020

Dealership Rating
Employee Rating

I cannot say enough about the excellent service this team provides at Flemington BMW. From Mike Riccardi, Sr. to Debra and the other service advisors, to the service techs, everyone is extremely friendly and More

by Paul B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Riccardi, Mike Riccardi Jr., Debra Lam , Dana Claxton Sabo

Dec 17, 2020

Flemington BMW responded

Paul - Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

December 10, 2020

Dealership Rating
Employee Rating

Jim is always knowledgeable, courteous, and keeps me informed as to the status of my vehicle. I have been a client for many years and I always ask for Jim. He makes my experience painless!! More

by John1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Flemington BMW responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

December 04, 2020

Dealership Rating
Employee Rating

It is always a great experience in sales and service dept. here. I have been a customer for 20 years. Fantastic dealership top to bottom. More

by falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 09, 2020

Flemington BMW responded

Falcon - No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business.

November 28, 2020

Dealership Rating
Employee Rating

Dana always does a great job taking care of all my service needs for my BMW. SHe is very knowledgeable and really shows great interest in cars and providing a great experience. More

by chemh0ser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Claxton Sabo

Nov 30, 2020

Flemington BMW responded

Thank you so much for letting us know that once again we are taking good care of you and your vehicle.

November 12, 2020

Dealership Rating

Dana Claxton is a true professional at her passion-serving the needs of all who bring their vehicle to Flemington BMW. A very enthusiastic and detail oriented advisor who remains in constant More

by CASEWS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Claxton Sabo, Ten stars each to Dana and Jim Hierl as I couldn't highlight stars next to their names to li

Nov 12, 2020

Flemington BMW responded

CASEWS1969 - thank you so much for letting us know what a great job our service advisors are doing! We appreciate your continued loyalty to our team.

November 10, 2020

Dealership Rating
Employee Rating

It is always a great experience at Flemington Bmw. I live closer to Roxbury Bmw, but their service does not compare to Flemington! I will always take the extra trip to Flemington for great service! Everyone More

by ckdmhughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debra Lam , Dana Claxton Sabo

Nov 12, 2020

Flemington BMW responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

...
12
...

Dealership Inventory (217 Vehicles)

used 2023 BMW 530 car, priced at $38,985
2023 BMW 530
used
Arctic Race Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X3 car
2026 BMW X3
new
Red Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car
2026 BMW X5 PHEV
new
Gray Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X5 car, priced at $75,985
2025 BMW X5
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW XM car
2026 BMW XM
new
Bay Blue exterior
Automatic
All-wheel Drive
new 2026 BMW 330 car
2026 BMW 330
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive