Jim Hierl | Page 26

Always the best since the Flemington family of dealerships is the only dealership I’ll buy/lease from going back to 1991 (I have a policy that if they don’t carry th since the Flemington family of dealerships is the only dealership I’ll buy/lease from going back to 1991 (I have a policy that if they don’t carry that brand, forget that car) , I’d say we have a long history together. I’ve been dealing with Jim at BMW since 2004 so we’ve had MANY service appointments together. It’s always a pleasure dealing with Jim. Besides being knowledgeable about all things BMW, his easy going get it fixed correctly the first time demeanor really makes service visits pleasant and easy! Although all of their advisors are great, it always feels like a win when Jim pulls my paperwork when I’m waiting for the next available advisor More

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Exceptional experience I was so impressed with the complete purchase process. Agata and her crew did a flawless job. Whether it was choosing the right model, product knowled I was so impressed with the complete purchase process. Agata and her crew did a flawless job. Whether it was choosing the right model, product knowledge , or the best options for finance, they exceeded my expectations. I highly recommend this dealer for your next purchase. You will not be disappointed More

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The best The People who work at the Dealership are a class act. I met sales people, management, internet team, parts, service and a BMW Genius. They all were t The People who work at the Dealership are a class act. I met sales people, management, internet team, parts, service and a BMW Genius. They all were the nicest and most helpful professional people I have ever met at a Dealership. It was great working with this team and am looking forward to seeing them when I go back for service. More

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Best BMW & Service Advisor I’ve been to a few other BMW service centers throughout the years (due to last minute maintenance issues and/or convenience, due to location) but Flem I’ve been to a few other BMW service centers throughout the years (due to last minute maintenance issues and/or convenience, due to location) but Flemington BMW is my first choice for any car service. The front desk employees are friendly, everyone always smiles and says hello, and it’s a comfortable environment, overall. I recently had some work done on my car at another shop (not a BMW service center) and although they checked my wheel alignment, I knew something was still off, when I picked my car up. I took it to Flemington BMW, knowing they would easily identify the problem, and they did—right away. It was something entirely different, that the other shop missed entirely. When I call for service appointments, I always request Jim Hierl as my service advisor. Even though he is consistently busy (I’m sure many others request him as their advisor, as well), he always stops what he’s doing to make sure that all of his clients’ needs are taken care of. He has been my advisor for 6+ years now, and I would highly recommend him. More

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Diagnosis Jim is a great representative of your dealership. He is knowledgeable and polite. I have dealt with him before and always found him to be helpful. He Jim is a great representative of your dealership. He is knowledgeable and polite. I have dealt with him before and always found him to be helpful. He never has tried to sell me things that are not necessarily. More

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Service review Jim H is by far the best! Always makes it happen with a smile and he makes sure you understand what needs to be done and has your interest at best Jim H is by far the best! Always makes it happen with a smile and he makes sure you understand what needs to be done and has your interest at best More

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General and specific Services JIm goes out of his way to make the service experience exceptionally easy. No fuss, he just helps ensure your BMW is fully taken care of, even with i JIm goes out of his way to make the service experience exceptionally easy. No fuss, he just helps ensure your BMW is fully taken care of, even with items beyond basic warranty coverage. Highly recommend! More

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Great Service! Jim is always pleasant and helpful when taking my BMW in for service. Excellence in accurate service. Highly recommend. Takes the time in answering qu Jim is always pleasant and helpful when taking my BMW in for service. Excellence in accurate service. Highly recommend. Takes the time in answering questions and following up. More

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Great to work with! Jim has always been great to work with for my BMW service needs. He always lets me know what my car needs and what it will need down the road. I appre Jim has always been great to work with for my BMW service needs. He always lets me know what my car needs and what it will need down the road. I appreciate not getting a hard sell on something I don’t need. More

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Customer Focused Service Jim exemplifies the attitude of Flemington BMW’s Service Dept: very personable, extremely technically competent, takes responsibility for work done a Jim exemplifies the attitude of Flemington BMW’s Service Dept: very personable, extremely technically competent, takes responsibility for work done and the customer’s satisfaction! More

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