Jim Hierl
Jim Hierl at Flemington BMW
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Jim Hierl | Page 25

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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5.0
286 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

5.0

286 Reviews

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286 Reviews of Jim Hierl

December 14, 2017

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Employee Rating

Finally, peace of mind For several month a warning message would pop up on the screen, along with a bell. You can imagine how distracting an annoying that can be. Although More

by franksmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 01, 2017

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Guy gets it done Jim has never failed getting done what he tells me. Great to work with. having used another dealer for a few years due to location, i am returning h More

by falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2017

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outstanding service! From my very first service appointment, Jim has been nothing short of amazing! He is personable, knowledgeable and accommodating, going above and beyo More

by kkats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Connor

Oct 16, 2017

Flemington BMW responded

Thanks for taking the time to share. We are so glad to have Jim as part of our team and are so happy he has been able so helpful!

October 02, 2017

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Jim Hierl was great! Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjo More

by BPratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2017

Flemington BMW responded

Jim is a true asset to our Service Department and we are so glad he has been able to help you with all your service needs!

October 01, 2017

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I have been buying cars at Flemington for the last 20-25 yrs They have wonderful customer service, very knowledgeable about their products. I love my BMW cars. I have owned the X5 as well as the 428 series. M More

by a ruffini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Kiley , Bryan Clark, Rebecca Kosar

Oct 02, 2017

Flemington BMW responded

We are so glad you enjoy our relationship with our dealership!

September 27, 2017

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Employee Rating

Awesome ALWAYS receive prompt, courteous, caring,professional service. High praise for Mr. Riccardi and especially my service representative Jim Hierl. He is More

by Jude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trini-Reception Desk

Sep 27, 2017

Flemington BMW responded

Jude - It is ALWAYS a pleasure to help you with all of your automotive needs. Thank you for taking the time to let our future customers know what to expect when they visit our dealership - Mike

September 27, 2017

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Quintessential Professional I have been using Jim Hierl as my Service Professional for over 8 years. Jim always goes above and beyond my client expectations. I highly recommend F More

by tedtalis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2017

Flemington BMW responded

Ted - it is always a pleasure to see you at the dealership. We are so glad that you have been a member of our Flemington BMW family and trust us with your automotive needs.

September 19, 2017

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Employee Rating

Always awesome! Whether Im buying a new car, or getting serviced on an existing car, I can't say enough good things about this dealership. Friendly, efficient, and no More

by kakiser56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Hinton

Sep 20, 2017

Flemington BMW responded

Thanks for sharing! We are so glad that you continue to have such faith and confidence in our dealership.

September 15, 2017

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Employee Rating

Awesome client advisor--Tom Terrill I had the excellent fortune of connecting with Tom Terrill as my client advisor, first to lease a 528, and then to subsequently purchase. He was exce More

by T Coniglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Terrill , Dana Claxton Sabo

Sep 15, 2017

Flemington BMW responded

As always it is a pleasure no matter what your automotive needs to help you any way we can- Tom

September 11, 2017

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Employee Rating

Flemington BMW is awesome! Noha is an exceptional salesperson and is extremely professional. She was very knowledgeable, and helpful throughout my buying experience. I will defi More

by Shawn.carregal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noha Amin , Rebecca Kosar

Sep 11, 2017

Flemington BMW responded

Shawn - thanks for taking the time to share. We are so glad to have you as part of our Flemington BMW family - Noha

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