A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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Write a Review286 Reviews of Jim Hierl
December 14, 2017
Finally, peace of mind For several month a warning message would pop up on the screen, along with a bell. You can imagine how distracting an annoying that can be. Although For several month a warning message would pop up on the screen, along with a bell. You can imagine how distracting an annoying that can be. Although my husband tried, according to him, several times, to have this resolved, it never was. So after having the "bell" go off one too many times while I was driving, I stopped to see Mr. Hierl. Needless to say, it was fixed the next day and my sanity was restored. Although some may disagree with that. Jim has a calm, reassuring manner, that makes you believe he can get it fixed. Which is exactly what i needed and wanted to hear. He did what he said he would do and is true to his word. A very important attribute in this day and age. My thanks and appreciation goes out to the whole team. More
November 01, 2017
Guy gets it done Jim has never failed getting done what he tells me. Great to work with. having used another dealer for a few years due to location, i am returning h Jim has never failed getting done what he tells me. Great to work with. having used another dealer for a few years due to location, i am returning here due to Jim. More
October 15, 2017
outstanding service! From my very first service appointment, Jim has been nothing short of amazing! He is personable, knowledgeable and accommodating, going above and beyo From my very first service appointment, Jim has been nothing short of amazing! He is personable, knowledgeable and accommodating, going above and beyond to answer any questions or concerns. Always a pleasure to work with, highly recommend him! More
Other Employees Tagged: Michael O'Connor
October 02, 2017
Jim Hierl was great! Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjo Jim was great! He was always very helpful and accommodating, and not to mention he was very personal and relatable making any of my services very enjoyable! I would highly recommend him to any BMW driver! More
October 01, 2017
I have been buying cars at Flemington for the last 20-25 yrs They have wonderful customer service, very knowledgeable about their products. I love my BMW cars. I have owned the X5 as well as the 428 series. M They have wonderful customer service, very knowledgeable about their products. I love my BMW cars. I have owned the X5 as well as the 428 series. My husband has had the 750 and more than one 535. We find the ability to purchase a car there very easy and quick. The followup with any questions concerning the cars is quick and very thorough. More
Other Employees Tagged: Ed Kiley , Bryan Clark, Rebecca Kosar
September 27, 2017
Awesome ALWAYS receive prompt, courteous, caring,professional service. High praise for Mr. Riccardi and especially my service representative Jim Hierl. He is ALWAYS receive prompt, courteous, caring,professional service. High praise for Mr. Riccardi and especially my service representative Jim Hierl. He is the VERY, VERY BEST. More
Other Employees Tagged: Trini-Reception Desk
September 27, 2017
Quintessential Professional I have been using Jim Hierl as my Service Professional for over 8 years. Jim always goes above and beyond my client expectations. I highly recommend F I have been using Jim Hierl as my Service Professional for over 8 years. Jim always goes above and beyond my client expectations. I highly recommend Flemington BMW , Jim Hierl and the rest of the professional team of this award winning dealership! More
September 19, 2017
Always awesome! Whether Im buying a new car, or getting serviced on an existing car, I can't say enough good things about this dealership. Friendly, efficient, and no Whether Im buying a new car, or getting serviced on an existing car, I can't say enough good things about this dealership. Friendly, efficient, and non pressuring. More
Other Employees Tagged: Bill Hinton
September 15, 2017
Awesome client advisor--Tom Terrill I had the excellent fortune of connecting with Tom Terrill as my client advisor, first to lease a 528, and then to subsequently purchase. He was exce I had the excellent fortune of connecting with Tom Terrill as my client advisor, first to lease a 528, and then to subsequently purchase. He was excellent, very knowledgeable, and offered some creative insights for our consideration. He is easy going, and a true asset to the very strong team at Flemington BMW. Thanks Tom! More
Other Employees Tagged: Tom Terrill , Dana Claxton Sabo
September 11, 2017
Flemington BMW is awesome! Noha is an exceptional salesperson and is extremely professional. She was very knowledgeable, and helpful throughout my buying experience. I will defi Noha is an exceptional salesperson and is extremely professional. She was very knowledgeable, and helpful throughout my buying experience. I will definitely be back to buy my next car off her! More
Other Employees Tagged: Noha Amin , Rebecca Kosar