Jim Jermstad
Jim Jermstad at Luther Family Buick GMC

Jim Jermstad | Page 9

Parts Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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101 Reviews
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101 Reviews

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101 Reviews of Jim Jermstad

October 16, 2020

Dealership Rating
Employee Rating

Excellent service. Friendly and accommodating. Excellent parts department personnel. I like the communications between service department and client. The reminders by email and text is appreciated. More

by DKRAUSEND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 09, 2020

Dealership Rating
Employee Rating

I was pleased with the service I received. I was alerted that my battery was going and had it replaced before it became a problem. More

by FLATBLACKGOLD
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Oct 09, 2020

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 20, 2020

Dealership Rating
Employee Rating

Richard and the rest of the team were a pleasure to work with. Smooth process, very helpful and went above and beyond to make sure everything was just right. More

by ESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Carlson, Richard Medley, Troy Weist

Aug 21, 2020

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 11, 2020

Dealership Rating
Employee Rating

Everyone who was involved with my purchase was very kind, knowledgeable and extremely helpful when I needed something explained again. I really felt as though I was being treated like family. More

by Joe J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2020

Luther Family Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was knowledgeable and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 24, 2020

Dealership Rating
Employee Rating

Everyone is very good to work with. They are helpful in every thing from closing the deal to showing s as ll the new accessories. Just an awesome bunch to work with. More

by BARRY.OLSON
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Robin Tollefson, Robb Reierson, Kevin Lindgren , Mark Carlson, Tom Carrier, Luther Representative, Troy Weist

Jul 28, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 21, 2020

Dealership Rating
Employee Rating

Great customer service. Robin was very thorough in his note about my car. Every one in the shope was friendly and ready to help. Thanks. More

by IsaacA
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jul 23, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 28, 2020

Dealership Rating
Employee Rating

I've purchased a few veichles over the years from Luther, and have been satisfied every time. Staff is friendly and easy to work with. More

by heather.hockey
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Robb Reierson , Karen Ust-Grothmann

May 29, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

March 15, 2020

Dealership Rating
Employee Rating

Service dept awesome to work with. Especially Paul and Robin the ones I work with. They understand that I like to keep vehicles maintained. Always available to answer my questions. More

by Tcskylar87
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald , Wayne Ellefson, Jerry Grosz

Mar 19, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

February 02, 2020

Dealership Rating
Employee Rating

service dept. is great service dept. was on top of all my problems . sales dept. could use help! the service was very friendly and took very good care of me. thank you! More

by rprigelmeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 05, 2020

Dealership Rating
Employee Rating

Easy car buying experience. I came in on the last day of rebates. Promptly had a Salesmen and told him the vehicle I was interested in. He went and got it, test drove it, and fig More

by LLANDRETH15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sundvor, Corey Berghorst, Tony Emmerich , Tina Forest, Lindsay Olson

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