These guys are the best.
Always helpful and always make sure customer is updated on status and even send video of repair after. Top notch.
Always helpful and always make sure customer is updated on status and even send video of repair after. Top notch.
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by Dberardinelli84
Service Price Transparency
May 01, 2025 -
Dberardinelli84 responded
Great job guys.
May 01, 2025 -
Dberardinelli84 responded
Great job as always.
Top notch.
Comfortable waiting area. Appreciate the post explanation of service details AND the phone call follow-up.
Comfortable waiting area. Appreciate the post explanation of service details AND the phone call follow-up.
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by pollyallen
Service Price Transparency
Apr 30, 2025 -
Audi Burlington responded
Hi Polly! We're delighted to hear you enjoyed the comfortable waiting area and thorough service at Audi Burlington. Our team is committed to keeping our customers informed, so we're glad the follow-up was appreciated! Thanks for sharing your experience with us!
The service was superb
The service was excellent and
courteous
Would highly recommend Audi Burlington
courteous
Would highly recommend Audi Burlington
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by Joanmel
Service Price Transparency
Apr 24, 2025 -
Audi Burlington responded
Joanmel, thank you for the glowing recommendation! We're delighted to hear that our team at Audi Burlington provided superb service. We appreciate your support and look forward to serving you again in the future!
Addressed my recurring nuisance with candor, to my
satisfaction. Appreciated access to a loaner over the weekend.
satisfaction. Appreciated access to a loaner over the weekend.
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by igawel
Service Price Transparency
Apr 23, 2025 -
Audi Burlington responded
We're glad to hear that our team at Audi Burlington was able to address your concerns and provide a loaner for the weekend. Thank you for sharing your experience with us!
They always go above and beyond, despite the reason I
visit this dealership it’s a pleasure
visit this dealership it’s a pleasure
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by vladimirbel
Service Price Transparency
Apr 18, 2025 -
Audi Burlington responded
Thank you for trusting our Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to continuing to serve you in the future!
The sales and service departments never fail to amaze and
exceed expectations. I highly recommend.
exceed expectations. I highly recommend.
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by Linda.campbell03223
Service Price Transparency
Apr 18, 2025 -
Audi Burlington responded
Linda, thank you for trusting Audi Burlington with your automotive needs! We're happy to hear that our team consistently exceeds your expectations and we look forward to continuing to serve you in the future!
I found service team to be Proficient, efficient,
communicative, and effective. Obtained loaner and video documenting repairs that I independently corroborated.
communicative, and effective. Obtained loaner and video documenting repairs that I independently corroborated.
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by Audi owner
Service Price Transparency
Apr 18, 2025 -
Audi Burlington responded
We're delighted to hear that our service team at Audi Burlington met your expectations with proficiency and clear communication. It's great to know the loaner and repair documentation added value to your experience as well. Thank you for choosing us!
Service was great.
Jim Parolisi was so helpful and patient helping me figure out the options for installing a hitch on my q5! Thank you!
Jim Parolisi was so helpful and patient helping me figure out the options for installing a hitch on my q5! Thank you!
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by 2rjlin
Service Price Transparency
Apr 14, 2025 -
Audi Burlington responded
We're delighted to hear that Jim provided such helpful and patient service at Audi Burlington. Thank you for sharing your experience with us!
I went in for an oil change and was asked whether I
wanted the 40K service. Knowing this was a costly service, I declined. Then, Jim Parolisi informed me that the service was covered because the prio
wanted the 40K service. Knowing this was a costly service, I declined. Then, Jim Parolisi informed me that the service was covered because the prior owner of my vehicle had purchased Audi care. Really? Thanks!! They did all the service and then some. Best thing of all, at the end of the day my bill was a big fat zero! My favorite dealership!
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by chipp37
Service Price Transparency
Apr 14, 2025 -
Audi Burlington responded
We're delighted to hear that Jim and the Audi Burlington team provided such a pleasant surprise with your service visit! Thanks for choosing us as your favorite dealership!
Audi Burlington is the best!
Adnan, Loren, Brendan, and George were all so helpful. Loren updated me on the progress of my car monthly from the day I ordered it. Brendan was grea
Adnan, Loren, Brendan, and George were all so helpful. Loren updated me on the progress of my car monthly from the day I ordered it. Brendan was great to work with!
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by randywerner
Apr 07, 2025 -
Audi Burlington responded
Randy, we're delighted to hear that Adnan, Loren, Brendan, and George provided such helpful service at Audi Burlington! Thank you for sharing your experience with us. Enjoy every moment in your new car!
Apr 07, 2025 -
Audi Burlington responded
Randy, we're delighted to hear that Adnan, Loren, Brendan, and George provided such helpful service at Audi Burlington! Thank you for sharing your experience with us. Enjoy every moment in your new car!
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